How to identify and treat the spread of carpet moths.

You may have never heard of them or even seen them, but if you’ve ever moved an item of furniture and noticed tiny patches where the carpet is missing – you’ve probably got unwelcome visitors in the form of the nasty carpet moth.

Identifying Carpet Moths

The carpet moth, also known as the case-bearing moth, pupae or “grub”, looks similar to a small grain of white/grey rice with a black dot at one end.

Carpet moths prefer environments with places with little airflow and no light or human disturbance. As a result, they are mainly, but not exclusively, found around the edges of rooms, in corners or under permanently placed furniture.

However, unlike other common swarms, carpet moths do not like damp, dirty homes. Unfortunately, this means that the cleaner your home is, the more likely you are to fall prey to an infestation.


Main dangers

Carpet moths can eat many times their body weight in just 24 hours and can easily chomp their way through wool, silk or cotton; meaning they can cause a lot of damage in a very short space of time.

They take root quickly, multiplying rapidly by flying into a room and laying their eggs around the edges or under furniture, upholstery and rugs. They do this by laying the eggs actually inside the carpet.

The eggs themselves have developed to camouflage with the carpet fibres, meaning they can stay undetected to the untrained eye.

The female carpet moth lays hundreds of eggs in her short lifetime, attaching them to the carpet with a strong self-generated adhesive.

Once laid, the egg will hatch in 4-10 days.

Following this, the new larvae will eat the carpet creating anything from small holes in the carpet to larger metre-wide patches.

And, when the conditions are just right, the larvae will become a cocoon. 8-10 days later, and they become a full-blown carpet moth.

Whilst the moth can eat your carpet, their main aim is breeding. It is the larvae that do the damage to your carpet, gorging itself as it heads towards metamorphosis.

Sometimes the larvae will absorb the dyes from your carpet, helping it to become even less visible.

This is bad for your home as several larvae can cause significant damage, ranging from a small hole to large patches in the carpet.

This can sometimes be up to the size of the entire base of a wardrobe or armchair!

All of this means that time is of the utmost importance when dealing with carpet moths.

But what can you do to get rid of these pests, and what about the carpets and rugs they’ve eaten through?


Preventative Measures

Regular vacuuming and cleaning of skirting boards will help eliminate the spread of carpet moths, as will moving sofas, rugs and chairs.

There are also commercial treatments that you can buy and administer yourself to get rid of moths.

As a great organic deterrent, you could try using lavender pouches or cedar balls placed under heavy units and behind TVs.

You should also be aware that baskets of logs and piles of paper and books on the floor are open invitations to carpet moths.

Ensure the basket is moved and the underneath is vacuumed regularly, and place papers and books in a plastic box with a lid.

For the best results, you need to have a professional company, such as ServiceMaster Clean.


How we can help

Upon arrival in your home, we will carry out a thorough inspection to assess the damage to your carpet and the size of the infestation.

Different cases will require different approaches, but our professional carpet care technicians will talk through their treatment plans with you to make sure you’re getting the best possible treatment for your situation.

Moths will not restrict themselves to just the carpet, they love any organic fabric, so your rugs, upholstery and curtains all need to be checked.

Our trained technicians will carry out an inspection of the whole room, as standard and use moth traps to confirm the presence of carpet moths.

Once we have established the size of the infestation, we will be able to tailor our treatment plan accordingly.

For minor damage cases, the best solution is an application of carpet moth treatment, followed by a thorough cleaning of the carpet using hot water extraction, and repairing any damaged areas of the carpet.

In the case of larger-scale damages, we normally advise the removal of the entire carpet. We will then treat the subfloor to be sure there are no lingering moths or larvae.

Treating carpet moths is a time-sensitive issue, so the most important thing is to act fast if you suspect an infestation. If you think you’ve been affected by carpet moths, call the experts at ServiceMaster Clean by finding your nearest business today.

ServiceMaster Clean is participating in the third annual Forget Me Knot Challenge to support Alzheimer’s Society. 

Alzheimer’s is commonly misunderstood as a natural part of ageing.

However, it is a deadly neurological disease that is currently the UK’s biggest killer, estimated to affect 1 in 2 people in the UK in their lifetime.

This year, ServiceMaster brands across the UK have once again partnered with the Alzheimer’s Society to help them provide help and hope to the 900,000+ people living with dementia in the UK.

Throughout 2025, we’re working closely with our friends at the Alzheimer’s Society to raise a further £10,000 as part of our commitment to supporting them in their cause.

And as part of our fundraising commitment, our businesses nationwide are again undertaking the Forget Me Knot Challenge.

But what is the Forget Me Knot Challenge? And how can you get involved?

This blog post has all the details.


What is the Forget Me Knot Challenge?

The Alzheimer’s Society is represented by the forget-me-not flower, long associated with Alzheimer’s and dementia due to its impact on memory loss.

The Forget Me Knot Challenge is a sponsored virtual relay in which staff and owners from our businesses across the UK run, walk, or cycle the equivalent total mileage between each of our businesses, tying them together and raising funds for Alzheimer’s Society: creating the Forget Me Knot.


How to support us

If you want to support us, please visit our Just Giving page to donate online.

Or, if you’re one of our customers, please feel free to speak to our staff about donating.

Thank you for all your support!

To stay up to date with how we’re doing, stay tuned to our blog and social media channels over the summer.


Need professional carpet and upholstery cleaning?

If you know someone who is living with dementia, see how we can help to give them a better quality of life for as long as possible by finding your nearest ServiceMaster Clean business for a free, no-obligation quote on our services today.

Top tips on cleaning sisal carpets and rugs from the experts at ServiceMaster Clean.

Sisal carpets are becoming an increasingly popular option for homeowners in the UK. They’re hard-wearing, durable and natural, making them a favourite of those with a busy home but still want to live sustainably.

However, it can be a tough customer when it comes to cleaning without the right know-how.

That’s why, in this blog post, Jennie Holmes from ServiceMaster Clean Leicester is sharing her expert tips on cleaning sisal carpets (and rugs).


How to clean sisal

Vacuum the area first with a vacuum without a beater bar (as this can damage the fibres on the carpet/rug)

Remember, sisal is a very absorbent fibre, so never use water to clean it!

If you buy an off-the-shelf cleaner, always read the instructions carefully and try some in an inconspicuous area first.

Using a specialist dry compound cleaner, sprinkle this across your carpet or rug and slightly agitate it into the fibre. Leave the compound on until it has dried, which is usually 15-30 minutes, then simply vacuum off the compound.

For stain spillages

Although there are many benefits to having a sisal carpet, such as their hard-wearing, natural, anti-static and visually appealing nature, it can be incredibly hard to clean and remove stains. It’s not for the faint-hearted!

Ensure you blot them up as soon as you see them using a lint-free cloth (like a tea towel).


Need professional rug and carpet cleaning?

As nationwide experts with over 65 years of experience as leaders in carpet and upholstery cleaning, ServiceMaster Clean has the tools and knowledge to give your furnishings, flooring and furniture the best possible care.

To see how we can help you revive and protect your rugs from matting, find your nearest ServiceMaster Clean business or book online today.

And if you’re in Leicester, call 0800 021 3112 or email branches@servicemaster.co.uk to see how the team can help you.

How we delivered a high level of carpet cleaning services in Leicester.

At ServiceMaster Clean, we pride ourselves on exceptional service and great results, whether we’re cleaning your carpets, upholstery or furnishings.

With over 60 years of expertise behind us, we have the tools and know-how to go above and beyond to help the people we serve.

This case study from ServiceMaster Clean Leicester showcases our excellent services, cleaning both carpets and upholstery in a lounge and dining room.


What we did

  1. Confirmed the order with the customer via email. This also included images of the technician and his van registration, along with the date and time of the appointment and the services selected, so that the customer knew what to expect.
  2. The technician arrived on site at the agreed date/time, fully equipped and ready to clean the sofas and carpet.
  3. We inspected the carpet; this involves working out what it is made of, so we know which products and equipment will work best. In this case, the carpet was wool, and the sofas were a viscose mix.
  4. Then, we assessed the carpet for any stains or pull damage so we could advise the customer and work out the best course of action.
  5. Then we vacuumed the carpet to remove any loose debris.
  6. Next, we deep-cleaned the carpet using our specialist equipment and products and concentrated on removing the stains and smells. For this carpet, we cleaned using WoolSafe products and procedures.
  7. When that was completed, we re-inspected to ensure all stains were removed and the sofa was clean.
  8. We stacked the sofa cushions up so that they would dry quicker.
  9. The technician gave some aftercare advice to the customer

What was the outcome?

A thoroughly deep-cleaned carpet, free of stains and smells, and a happy customer who left the team this glowing 10/10 Checkatrade review:

“Easy to book online, and a confirmation advises the name of the person who will be doing the work. Andrew was very knowledgeable about the material mixture in the sofas and cleaned them accordingly. Very pleased with the result.”


Need a professional carpet cleaner?

If you want to refresh your carpets, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or emailing branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

ServiceMaster Clean experts share their top tips on cleaning your outdoor furniture.

Your outdoor furniture goes through a lot. Battered by the elements, faded from sunlight, and that’s before we even get to the same spillages, wear and tear that your indoor furniture also goes through.

It’s no wonder that cleaning it can be a daunting task. That’s why the experts at ServiceMaster Clean Leicester have put together their top tips so you can learn how to clean outdoor furniture safely and effectively yourself.


How to clean outdoor furniture yourself

Whatever the type of outdoor furniture, whether it’s seating, an umbrella, or a table, some general tips work universally well.

  • Clean your outdoor cushions/umbrella every six months
  • Using baking soda to remove grease stains on outdoor cushions
  • Test solutions and products in an inconspicuous area first
  • Call in the professionals if unsure to benefit from specialist products and expertise
  • Use an old toothbrush in smaller or harder-to-reach areas.
  • Store completely dry cushions over winter – do not put them away damp, as mould/mildew will grow.
  • Treat stains as soon as possible using DIY solutions or specialist products.
  • Consider stain protecting the cushions from spillages
  • If you decide to power wash your cushions/umbrella (be careful not to damage the fabric)
  • You can purchase products for this type of cleaning over the counter, but always read the label carefully, use correct PPE and test in an inconspicuous area first.

Cleaning Outdoor Sofa Cushions

When cleaning cushions, try making up a spray bottle of water and vinegar (1:1 ratio) and spray the solution onto the cushion and wipe off with a cloth (it’s best to wear gloves whilst doing this).

As always, test in an inconspicuous area first.

If they are machine washable (check the care label), you can put them through the machine and air dry on a washing line.


Removing Mould from Sofa Cushions

If your sofa cushions (and other outdoor furniture) have become mouldy from rainwater or dew, they may become mouldy. There are ways to remove this yourself, but it will most likely leave a black, greyish stain afterwards as the mould will have seeped into the fabric and fibres.

When cleaning mould, always use PPE (such as gloves and goggles when using bleach), and clean outside or in a well-ventilated area with open doors and windows.

First, prepare your solution using 60 millilitres of washing-up liquid, 237 millilitres of bleach and 3.8 litres of water. Then, remove any loose debris with a soft-bristled brush.

Spray your solution onto the affected area and, if possible, leave for about fifteen minutes in sunlight. Then, using a soft-bristled brush, go over the area until it is clear of mould. Then rinse with water and allow it to dry in the sun.

Or call in the mould removal experts like your nearest ServiceMaster Restore business.


Need an expert furniture cleaner?

If you want to refresh and protect your outdoor furniture, your flooring, upholstery, carpets, hardwood and furnishings, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or emailing branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

How we delivered a high level of carpet cleaning services in Leicester.

At ServiceMaster Clean, we pride ourselves on exceptional service and great results, whether we’re cleaning your carpets, upholstery or furnishings.

With over 60 years of expertise behind us, we have the tools and know-how to go above and beyond to help the people we serve.

This case study from ServiceMaster Clean Leicester showcases our stain removal services for a customer who needed their stairs and landing carpet cleaned to refresh their look and ensure they’re not carrying unseen germs.


What we did

  1. Confirmed the order with the customer via email. This also included images of the technician and his van registration, along with the date and time of the appointment and the services selected, so that the customer knew what to expect.
  2. The technician arrived on site at the agreed date/time, fully equipped and ready to clean the sofas.
  3. We inspected the carpet; this involves working out what it is made of, so we know which products and equipment will work best.
  4. Then, we assessed the carpet for any stains or pull damage so we could advise the customer and work out the best course of action.
  5. Then we vacuumed the carpet to remove any loose debris.
  6. Next, we deep-cleaned the carpet using our specialist equipment and products and concentrated on removing the stains and smells.
  7. When that was completed, we re-inspected to ensure all stains were removed and the carpet was clean.
  8. The technician gave some aftercare advice to the customer

What was the outcome?

A thoroughly deep-cleaned carpet, free of stains and smells, and a happy customer who left the team this glowing 5-star Trustpilot review:

“From the get-go, Jennie has been amazing and very professional. Kyle was our carpet cleaner, carried out excellent service and cleaned the carpets very well, thank you, team”


Need a professional carpet cleaner?

If you want to refresh your carpets, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or emailing branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

Expert care advice for bamboo flooring.

Bamboo flooring has become increasingly popular in recent years due to its versatility and sustainability. But what is it? And how does one go about cleaning bamboo flooring?

In this blog post, Jennie Holmes from ServiceMaster Clean Leicester shares her expert tips for cleaning bamboo flooring from her experience.


What is Bamboo?

First things first, apart from panda food, what is bamboo?

Bamboo is part of the grass family and is an evergreen perennial flowering plant. It can be regrown once cut and is one of the fastest-growing plants in the world, only taking roughly five years to reach maturity. Compare that with regular wood, which takes approximately 15-20 years, and you realise bamboo is a pretty spring chicken!

There are many different varieties of bamboo, but the main one used to make flooring is called Moso Bamboo. It is mainly grown in China and Taiwan and can reach heights of 28 meters.

A certifiably renewable, eco-friendly and sustainable material, bamboo also releases approximately 30% more oxygen into the atmosphere than other plants. Not only that, but Bamboo is very strong and durable, rating higher on the Janka hardness scale than White Oak and Beech.


Benefits of bamboo flooring

  • Eco-Friendly
  • Creates a warm ambience
  • Has character when laid
  • Hard wearing
  • Can be used in every room, including stairs, except the bathrooms
  • Most bamboo flooring can be used with underfloor heating
  • Can withstand humidity
  • Can be laid over almost any subfloor
  • Comes in a variety of colours, finishes and styles
  • Good for allergy sufferers as they do not collect dust and dirt particles.
  • Can be used in a commercial (specifically Strand Woven Bamboo) or domestic setting
  • Can be repaired and refinished.

Disadvantages of bamboo flooring

Not all bamboo flooring can be used in a bathroom or wet room, as it will warp and swell. Instead, you will need to use one that has an all-around finish. Check with your retailer on this one.

Like a traditional wooden floor, it can be scratched and dented, so use door mats and remove shoes when walking on the floor. We would also recommend using felt furniture pads under the feet of sofas.

You also can’t use a steam mop on bamboo flooring like on a wooden floor, and it is liable to sun bleaching. This can become especially noticeable if a rug or furniture is moved to a different position.


How to clean the Bamboo Flooring

  1. With a spot bristle brush, daily sweep the floor to remove all loose debris
  2. Use a spray mop (with removable microfibre cloths) and pH-neutral cleaner. Ensure that the spray mop has a rotating head to get into those hard-to-reach areas.
  3. If using water and a traditional mop, ensure you wring it out and don’t get the floor too wet.
  4. Blot up any spillages as soon as you see them to prevent them from soaking into your bamboo flooring.

Need a professional to clean your bamboo floor?

If you want to refresh and protect your bamboo flooring, upholstery, carpets, hardwood and furnishings, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or emailing branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

Making multiple sofas sparkle in Leicester.

Sofas are often the heart of the living room, so you really don’t want them to smell unpleasant. Luckily, at ServiceMaster Clean Leicester, we’re experts in carpet and upholstery cleaning, with over 60 years of experience and the best tools for the job.

This case study looks at how our team cleaned and eliminated a nasty odour from a customer’s sofa cushions.


How we helped

After she had booked online, the team confirmed the cleaning via email and shared information on the services they would need and the technician who would deliver them.

On the day of the cleaning, we got to work restoring the sofa to its former glory using our expertise and professional tools. This included:

  • Inspection: First, we inspected the sofa. This involves working out what it is made of, so we know which products and equipment will work best. Then, we look carefully for any stains, pulls, damage, etc, to advise and work out the best course of action.
  • Vacuuming: To remove any loose debris.
  • Deep Cleaning and Dry Cleaning: We used our specialist equipment and products to concentrate on cleaning the sofas while being sensitive to the materials they were made of.
  • Re-Inspection: To ensure all stains were removed and that the sofa was clean.
  • Aftercare Advice: The technician then gave some aftercare advice to the customer for future reference and support.

The Outcome

The sofa was cleaned of mud, stains and damage, leaving a happy customer who left us this five-star review on Google:

“Had a sofa seat cover and pad cleaned. Excellent job and good advice given. [The] seat pad smells lovely and fresh. Would highly recommend!”


Does your sofa need some TLC?

If you need to remove stains and refresh your sofa, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or emailing branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

Want to keep your rug looking its best? Follow these expert tips.

We all love a fluffy rug.

They typically have synthetic materials with a higher level of pile, and more expensive rugs can also have wool or silk in them, too. This makes them feel luxurious and can add character to your room.

But they need careful treatment if you want them to last.

This blog post from the experts at ServiceMaster Clean Leicester explores why and how to keep a rug from getting matted.


How and why does a rug become matted?

  • Footfall: It’s in an area where people (and pets) go or walk on regularly
  • Heavy furniture has been placed on the rug and squashed the pile
  • Improper Cleaning: The rug has been cleaned poorly or with products that have damaged it
  • Direct sunlight: Sunlight can damage the pile of the rugs (it can break it down, causing them to degrade and lose their fluffy look)
  • Dust and Debris can easily fall through the fibres and rest on the backing. This can make the pile flatten from the base of the fibre.

How to keep a rug from getting matted

  1. Beat it

Shake the rug well before vacuuming, as this can help dislodge debris at the base of the pile. If you feel energetic and have the space, put your rug over the washing line and beat it. To do this, put the face first over the line so you are beating the back of the rug – this will help dislodge any debris before you vacuum it.

  1. Keep off!

You can also rotate your furniture or avoid putting it on the rug. Or you could use furniture coasters under the feet of your furniture to stop the pile from being squashed. Where possible, try to keep pets off the rug, as they flatten the pile and can add more dust and debris to the rug, damaging it.

  1. Move it, move it

Changing the placement of your rug within the room can also help, especially if this helps you avoid keeping it in areas of direct sunlight.

  1. Cleaning it

Regularly vacuuming your rug helps it maintain its condition and the health of the pile. Please avoid vacuums with beater bars on your rugs, as this can damage the pile. Alternatively, you could look into having your rug cleaned by a professional to ensure the best possible service and care for your furnishings.


What can I do to revive the pile?

If your rug has become matted due to damage to the pile, there are a few things you can do to try to bring it back to its best.

For starters, you can use the upholstery attachment on your vacuum to gently lift the pile. Or you could buy a rug brush or carpet rake to attempt to do this, but PLEASE be gentle! Otherwise, the tufts will come out of the rug, and you will have a bare patch. Never apply pressure when using a rug brush or rake – be gentle!

If you don’t want to go the DIY route for a delicate procedure like this, consider contacting the professionals.


Need professional rug cleaning services?

As nationwide experts with over 65 years of experience as leaders in carpet and upholstery cleaning, ServiceMaster Clean has the tools and knowledge to give your furnishings, flooring and furniture the best possible care.

To see how we can help you revive and protect your rugs from matting, find your nearest ServiceMaster Clean business or book online today.

And if you’re in Leicester, call 0800 021 3112 or email branches@servicemaster.co.uk to see how the team can help you.

Think you have carpet beetles? Here’s what to do.

Have you noticed defined holes around the edges of your carpets or where the threads should be on your clothes?

You may have carpet beetles.

These small critters typically only measure 1.5-4mm in length, but can make a sizable impact on the appearance of your carpets, clothing and other furnishings, not to mention the potential allergic reactions and irritation they can cause for humans and our pets.

In this blog post, the carpet experts from ServiceMaster Clean Leicester share everything you need to know about carpet beetles, including what they are, how to identify them, and, most importantly, how to get rid of them.


What are carpet beetles?

Carpet beetles are tiny insects that attack natural fibres like wool, silk, fur, feathers and skins.

There are a few different breeds you can expect to see in the UK, but each has females, males and larvae. The latter are called Woolley Bears because they are covered in brown hairs. It’s these immature larval forms that damage your carpets and other furnishings, not the adults.

Life Cycle

Female carpet beetles can lay between twenty and a hundred eggs between the spring and early summer. These are a white, creamy colour, and hatch after around ten to thirty-five days, depending on the temperature.

These larvae can last at least a year, depending on what they can eat, while the adult beetles can live for anywhere between one and five weeks.

Adults will typically appear in April and May. In June, the larvae hibernate and re-emerge towards the end of February and March the following year.


How do you get carpet beetles?

Carpet beetles can enter your property in several ways:

  • Through an open door or window
  • From an item already with them, such as furniture, a plant, fur, fried fruit and nuts
  • Taxidermy animals

How do I know if I have carpet beetles?

Some telltale signs of carpet beetles are the well-defined holes around the edges of carpets or where the thread should be on clothing.

Adult beetles are also attracted to heat and light, so look around windows and light bulbs for pests.

Although they also enjoy being out of direct sunlight occasionally, you will find them by skirting boards or in shady corners (behind bookcases/dressers, etc). It’s more likely they’ll be attracted to warmer conditions, like airing cupboards.

They lay eggs on wool, feathers, furs and any dried materials of animal origin, such as hair. If you have an infestation, you’ll spot the eggs in these places.

The adults also eat plants and pollen, so if your house plants look a little worse for wear, this could clue you into a carpet beetle infestation.


How do I get rid of carpet beetles?

There are a few ways to get rid of carpet beetles at home and through professional help.

If you choose to use an insecticide, remember that immediate insecticides are improbable, so repeated efforts will be required.


Cleaning Solutions

You can remove carpet beetles with a combined effort of thorough cleaning, targeted treatments and prevention methods.

  • When you vacuum, always wrap the bag and place it in the outside bin.
  • Consult the carpet and upholstery cleaning professionals to get rid of pests.
  • Wipe down surfaces, windowsills, shelves, etc, with vinegar
  • Clean up any food residue immediately
  • Regularly cleaning seldom-used areas to prevent infestations and spreading
  • Keep inspecting your plants and flowers to ensure they are free of beetles

Need professional carpet and upholstery cleaning services?

If you think you may have carpet beetles or other pests like carpet moths, contact your local experts at ServiceMaster Clean to see how we can help.

With over 60 years of experience as leaders in the cleaning industry, we have the tools and know-how to help you eliminate threats to your carpets and furnishings through professional and expert services tailored to suit you.

To learn more about how we can help you, find your nearest ServiceMaster Clean business or book online today.

Can a carpet help make your property less noisy?

Carpets are a great addition to any home or commercial property. In addition to their aesthetic function of making everything cosy, they also serve a practical purpose.

In this blog post, the experts at ServiceMaster Clean UK examine carpet acoustics, types and sound waves to see how much sound a carpet absorbs.


Does a carpet absorb sound?

Yes! Carpets can reduce noise in homes and commercial properties by absorbing airborne sound. Sometimes, this can be up to 35%, due to the fibres trapping and dispersing the noise.

This means they reduce the impact sound (for example, footsteps) by creating a barrier between the sound and the floor, helping you to create a more relaxed environment and reducing noise between floors.


What factors affect how much sound a carpet can absorb?

1. Carpet Construction

The amount of sound a carpet can absorb depends on the construction of the carpet, underlay or foam backing.

Generally, a cut pile wool carpet absorbs more sound waves than a looped pile carpet.

This is because of the construction – cut pile carpets have upright pile, whereas a loop pile carpet has looped fibres. The upright fibres will help trap noise within them, making it more effective in trapping sound waves.

2. Thickness and Underlay

Other important factors are the thickness of the carpet pile and whether underlay has been used.

The best chance of reducing noise (assuming you are not buying a specially made acoustic carpet and underlay) is to have a higher cut pile on your carpet and underlay.

Alternatively, you could get a foam-backed loop construction carpet, which may work better than a conventional secondary-backed carpet (carpet + underlay)

3. The Flooring Underneath

Considering the floor underneath the carpet is also important.

Generally, a wooden floor structure absorbs more sound waves than a concrete floor. Your carpet showroom can also advise you and check its technical information to help you make an informed decision.


Need a local carpet expert?

With over 65 years of expertise as your local carpet and upholstery cleaning experts, ServiceMaster Clean have the technology and know-how to support you with the unique specifications of the carpet in your property.

Whether you need carpet cleaning, pest control, repairs or something else entirely, contact your local expert by finding your nearest ServiceMaster Clean business today or booking home-based services online in select areas.

Making multiple sofas sparkle in Leicester.

Sofas are often the heart of the living room. So, it’s no wonder that they can get worn down or dirty over time. Luckily, at ServiceMaster Clean Leicester, we’re experts in carpet and upholstery cleaning, with over 60 years of experience and the best tools for the job.

This case study looks at how our team cleaned multiple sofas for a customer and made them look brand-spanking new.


What was needed?

This customer booked a cleaning via our online shop because both their two and three-seater sofas had become dirty over time, with black marks left on the cushions.


How we helped

After she had booked online, the team confirmed the cleaning via email and shared information on the services they would need and the technician who would deliver them.

On the day of the cleaning, we got to work restoring the sofa to its former glory using our expertise and professional tools. This included:

  • Inspection: First, we inspected the sofa. This involves working out what it is made of, so we know which products and equipment will work best. Then, we look carefully for any stains, pulls, damage, etc, to advise and work out the best course of action.
  • Vacuuming: To remove any loose debris.
  • Deep Cleaning and Dry Cleaning: We used our specialist equipment and products to concentrate on cleaning the sofas while being sensitive to the materials they were made of.
  • Re-Inspection: To ensure all stains were removed and that the sofa was clean.
  • Aftercare Advice: The technician then gave some aftercare advice to the customer for future reference and support.

The Outcome

The sofa was cleaned of mud, stains and damage, leaving a happy customer who left us this five-star review on Google:

“Very pleased from the start getting a quote, they tell you who will be coming what they will be driving and the time. All came together on the day as they said. Andy was the technician who certainly had experience. Had 2 sofas cleaned had to be dry cleaned due to material they were made of they look much better. Highly recommend this company.”


Does your sofa need some TLC?

If you need to remove stains and refresh your sofa, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or email branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

How to care for stains on various surfaces.

No matter what surface they’re on, stains are always an unwanted mess.

They’re also frequently stubborn and tricky to deal with, as many solutions risk making the situation worse.

Luckily, at ServiceMaster Clean, with over 60 years of expertise behind us, we have the tools and know-how to go above and beyond when it comes to cleaning your flooring, upholstery and other furnishings.

In this blog post, Jennie Holmes from ServiceMaster Clean Leicester shares her expert tips for tackling various types of stains.


The right cleaning solutions to use to clean stains

When staring down a stain, you must use cleaning solutions that don’t exacerbate the problem.

Many home remedies and old wives’ tales about products lying around the home will likely leave you with a bigger mess in the long run.

Most professional products have been created and rigorously tested to ensure the best results and overall safety of you and your floors and furnishings.

Some vital certifications to look out for are Woolsafe-approved products for wool carpets and, generally, any Clean Seal-approved products are best to use.

If you are unsure about the safety or ability of a product or solution, contact a professional. Industry leaders like ServiceMaster Clean will use their own approved products that work far better than a DIY solution.

Many also have commercially available products that distil their expertise and safe and effective cleaning formula into a smaller package for consumer use, like ServiceMaster Spot Hero cleaner, which can tackle stains as they appear on surfaces like carpets.


The best tools to clean stains with

Believe it or not, the best cloths to clean stains with are old-fashioned cloth nappies because they are absorbent and don’t transfer colour.

Alternatively, lint-free cloths will not transfer anything like bobbles or dye to the stain and kitchen towels are great for blotting stains as soon as they happen.


How different stains should be tackled

  • For any stain: Remember to always work from the outside in to avoid spreading it.
  • For liquids: Remember to first blot stains using a kitchen towel.
  • For solids: Scrape the stain before cleaning with cloths and product solutions.

Please never scrub a stain! When cleaning a stain, always dab or use a rolling action.


How quickly do you need to act before cleaning a stain?

As soon as you can for best results. The longer you leave a stain, the more it settles, and you’re more likely to need a professional.


Is water always needed to clean stains?

Water is not always necessary for stain removal. Some fabrics are dry clean only (sofas, curtains and blinds especially.)

If you can use water on the fabric/fibre, warm water is best, but avoid over-wetting as this can lead to problems like mildew and odours.


Steps to take as soon as you notice a stain

  1. If possible, check that the colours don’t run and pre-test any products or solutions in an inconspicuous area to screen for adverse effects.
  2. Then, scrape or blot up as much excess product as possible.
  3. Apply products like Spot Hero, working from the outside and going in to stop the stain from spreading.
  4. Then, dry as quickly as possible.

Need a professional stain removal?

If you need to remove stains and stubborn marks from your carpets or upholstery and furnishings, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or email branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

The pros and cons of using a steam cleaner.

If you’re contemplating buying or hiring a steam cleaner, ensure you read this guide on the pros and cons of using a steam cleaner by our in-house cleaning expert, Jennie Holmes from ServiceMaster Clean Leicester, first.


Steam Cleaner – Pros and Cons

Canister:

  • Pro – These are good for larger jobs, including mattresses and some hard floors.
  • Con – They are bad for storage as they can be bulky and heavier.

Handheld:

  • Pro These are good for smaller areas, including the kitchen and bathroom, some can be used to remove creases in clothing and curtains and for hard-to-reach places. Generally smaller, so easier to store.
  • Con – is the weight – you are carrying/holding the weight of the machine and the water inside. Not ideal for large areas.

Mop:

  • Pro – These are good for some hard floor surfaces and are easy to use and store. They are designed for flooring, so they are not as versatile for, say, curtains.
  • Con – They’re bad for large and heavy wear areas as the head of the mop is not that big – if a big area canister would be better. It’s not so effective in smaller areas

Steam Type – Pros and Cons

On-Demand:

  • Pro – is convenience – it saves cleaning the whole area if focused cleaning is needed – perhaps a hallway/entrance.
  • Con – is that they can offer uneven cleaning which could mean several refills of water.

Continuous:

  • Pro – This is a more efficient way of level cleaning (less likely to miss areas) and reduces the amount of water and products required.
  • Con – is that this function is being used all the time and can cause damage to the machine (electronics, gaskets, etc.)

Adjustable:

  • Pro – is that you can change the setting to the area being cleaned. It is safer to use this setting when cleaning around children or pets.
  • Con – is you need to know what settings are on each surface you are cleaning so as not to cause any damage to your property and items.

Surfaces that benefit from steam cleaning:

  • Some tiled floors
  • Upholstery (check the manufacturer’s instructions and always test first)

Surfaces to be avoided (i.e. not cleaned with a steam cleaner):

  • Wooden floors
  • Laminate flooring
  • Painted surfaces (especially surfaces painted with water-based paint – i.e. emulsion paint)
  • Natural Stone
  • Marble areas
  • Concrete flooring
  • Electrical Appliances
  • Delicate fabrics

Surfaces that can be cleaned:

  • Nonporous tiles/grout
  • Windows (check manufacturer’s instructions)
  • Upholstery (check manufacturer’s instructions)
  • Car interiors/tyres (check manufacturer’s instructions)
  • Carpets (although to be used sparingly)
  • Bathroom/Kitchens – hard-to-reach areas, taps, toilets etc
  • Wallpaper – could be used to remove (strip) wallpaper when decorating
  • Mattresses
  • Clothes (removing creases)

Extras

  • Always read the manufacturer’s instructions and check which parts will need to be cleaned regularly.
  • Remember larger water tanks are great for less refilling, but this also means they will be heavier to carry outside or upstairs for example.
  • Check heat-up time – this will help you plan what you can clean and when
  • If too much steam is applied, it can take 24 hours to dry.
  • If you plan to use it for various tasks, make sure that the machine comes with the attachments you need. i.e. if you plan to clean your tiles and upholstery, you will need different attachments.
  • Ensure that the surface you are cleaning can be cleaned by steam (check the manufacturer’s instructions)
  • If using it on windows/mirrors or glass, don’t clean cold glass as the steam (being hot) can crack and damage the glass.
  • Avoid adding products to the cleaner (check the manufacturer’s instructions) it might be best to spray the product onto the area to be cleaned. Always test first.
  • Remember you are using steam so be careful of burns or scolding.
  • Don’t forget to clean your steam cleaner regularly and replace parts like filters as needed.

Need a professional to clean instead?

If you want to refresh and protect your upholstery, carpets, hardwood and furnishings, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or email branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

Cleaning a muddy sofa for a young mum and dog owner in Leicester.

One thing is certain that unites dogs and young children…they can get very mucky!

This is great for them, but not so good for your sofa, as this customer found.

Luckily, ServiceMaster Clean Leicester was on hand so that when her sofa, which was covered in mud and marks from her toddlers and dog, needed cleaning, help wasn’t too far.


What was the problem?

This customer booked a cleaning via our online shop because her sofa had become dirty over time from stains and spills from her toddlers and dog, primarily covering the cushions in mud and other stains.

After the customer tried to clean the sofa at home, it also became stained from bleach and water.


How we helped

After she had booked online, the team confirmed the cleaning via email and shared information on the services she would need and the technician who would deliver them.

On the day of the cleaning, we got to work removing the muddy stains using our expertise and professional tools. This included:

  • Inspection: First, we inspected the sofa. This involves working out what it is made of, so we know which products and equipment will work best. Then, we look carefully for any stains, pulls, damage etc to advise and work out the best course of action.
  • Vacuuming: To remove any loose debris.
  • Deep Cleaning: We used our specialist equipment and products to concentrate on removing the stains and smells.
  • Re-Inspection: To ensure all stains were removed and that the sofa was clean.
  • Aftercare Advice: The technician then gave some aftercare advice to the customer for future reference and support.

The Outcome

The sofa was cleaned of mud, stains and damage, leaving a happy customer who left us this five-star review on Google:

“I had my Loaf sofa cleaned by ServiceMaster a couple of days ago and was very happy with the results… It came out really well.”


Does your sofa need some TLC?

If you need to remove stains and refresh your sofa, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or email branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

Top tips on cleaning upholstered dining chairs.

If you’re a parent or pet owner, your mind may boggle at the idea of having upholstered chairs in your dining room.

But, with the right tips and tricks to keep them fresh, stains and smells needn’t be a worry.

That’s why the experts at ServiceMaster Clean Leicester have put together a comprehensive guide on how to clean upholstered dining chairs.


How to remove stains from upholstered dining chairs

  • Use a microfibre cloth to remove any loose debris, and then use your vacuum to remove smaller bits of debris around buttons or seams, for example.
  • Check the care label on the chairs for the fabric. Some fabrics are “wet cleanable”, and some are not, so always check and, if unsure, try a cleaner in an inconspicuous area first.
  • Remember to always blot and never rub any stain as this can damage the face of the fabric.
  • It is always best to start at the edge of the stain and work your way into the middle. This prevents the stain from spreading.

Food Stains: For food stains, it is generally best to use an enzyme-based cleaner as this will “eat” into the stain and remove it.


How do you deodorise upholstery?

Usually, your best bet to get rid of smells is to deep clean the upholstery. This is best done by a professional.

At home, you can get some sanitising and deodorising sprays from supermarkets, which could work for you and will certainly freshen the chairs up.

For a chemical-free option, you could also sprinkle baking powder on them and leave them overnight before vacuuming the next day.

NOTE: Before you do anything with an at-home product or remedy, try the product/powder in an inconspicuous area to test before you go mad with a treatment with unforeseen adverse effects.


How can you maintain the clean look of upholstered chairs?

The best advice to care for your upholstered dining chairs (or otherwise) is to regularly remove loose debris and vacuum them.

A lint roller is also an option for the removal of loose debris.

And, of course, keep on top of any stains and have them deep cleaned annually by a professional like ServiceMaster Clean.


Need a professional upholstery cleaner?

If you want to refresh and protect your upholstery, carpets, hardwood and furnishings, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or email branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

Expert cleaning and maintenance for Amtico flooring in Leicester.

At ServiceMaster Clean, we’re experts in floor care. We’re trained in the best practices to make your surfaces safe and sparkly again, including caring for your Amtico flooring.

But how does that look in action?

This case study from ServiceMaster Clean Leicester demonstrates how we helped a customer look after their Amtico flooring and keep it looking its shiny and beautiful best.


What did the customer need?

This customer contacted us to strip and reseal their Amtico flooring in three key areas, their hall, kitchen and conservatory.

What is the benefit of stripping and resealing Amtico flooring?

Over time, Amtico flooring can accumulate dirt, grime, and old layers of floor finish. Foot traffic and other wear and tear can also break down the top layer that protects the floor.

This can make it more susceptible to further damage and scratching, dulling its appearance and making it harder to clean.

Stripping and resealing the flooring means removing the old, worn protective top layer and resealing it to protect the flooring and restore its natural health and shine.


What did we do to help?

Initially, our team in the office in Leicester spoke to the customer on the phone to discuss what they needed and a quote, before confirming the order via email.

This also included images of the technician and his van registration, the date and time of the appointment and the services selected, so the customer knew what to expect.

Then, on the day of the appointment, the expert technician, Kyle, arrived on site, fully equipped and ready to help.

How we stripped and resealed the Amtico Flooring:

  • Inspect: First, our technician inspected the floors looking for any defects or colour differences that will impact the result and what is needed for the treatment. We then discussed the findings and next steps with the customer.
  • Vacuum: We then vacuumed the flooring to remove loose debris, focusing on the room’s edges and corners.
  • Protect: We followed this by prepping the room and protecting any edges of abutting floor coverings and materials.
  • Strip: We applied the stripper to the flooring and let this rest. Once this was completed, we agitated the product.
  • Rinse and Dry: Then we rinsed and dried the floor to remove the original dressing and the products.
  • Re-inspect: Once dry, we inspected the floor again to ensure all the dressing and product had been removed.
  • Finish: We end by adding finish to the floor, preparing a second coat while the first dries, applying once dry and reinspecting the floor to guarantee a job well done.
  • Advise: Finally, we advise the customer on the best aftercare process and tips.

What was the result?

The result of this Amtico flooring treatment was a beautifully refinished floor and another happy customer, who left us this glowing five-star review on Google:

“An excellent service from ServiceMaster – both in the office/admin team and in the operative (Kyle) who did a great job cleaning, stripping and resealing our Amtico floor. Friendly and very efficient service.”


Need a professional floor cleaner?

If you want to refresh and protect your Amtico flooring or other carpets, hardwood, upholstery and furnishings, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or email branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

Expert advice on choosing a cordless vacuum cleaner from carpet and floor care professionals.

Considering a cordless vacuum cleaner?

In this blog post, Jennie Holmes from ServiceMaster Clean Leicester uses her carpet and floor care expertise to advise on the differences between a cordless and upright vacuum and things to consider when buying a cordless vacuum cleaner.


What is the difference between an upright vacuum and a cordless stick vacuum?

The main draw of cordless vacuums is that they are hassle-free – you don’t get tangled up in cables, which can be great if you have pets or small children – and they are also easier to store.

Ultimately, it comes down to your circumstances and preferences, but there are differences.

Upright vacuums: Are typically more cumbersome to carry and use but generally have better suction.

Cordless vacuums: These generally have smaller waste bins and will also need charging, but you can get cordless with boost features to improve suction.


Is a cordless vacuum less powerful than an upright vacuum?

Generally, yes. This is because the motor is smaller.

However, you can get some vacuums with a “boost” mode to improve the suction. The downside is that it will use more power so the battery will run out quicker.

But they are generally more eco-friendly because they only use power/electricity when in use, unlike an upright vacuum that will use power all the time it is plugged in.


Things to consider when buying cordless vacuum cleaners

  1. Weight: cordless are generally lighter.
  2. Battery life and the time it takes to charge the battery (you don’t want to run out of battery halfway through cleaning!)
  3. Waste bin storage: Cordless vacuums are smaller than uprights, so you might have to stop and empty your waste. It is a good idea to empty this regularly, otherwise it could reduce the suction.
  4. Suction power: Upright vacuums generally have more suction because they are plugged into the mains. Again, cordless vacuums have booster features that you can use at the expense of battery life.

How to maintain a Cordless Vacuum Cleaner

Read the instructions for your make and model and get familiar with the components of your machine. Here are some general guidelines:

  • Dust waste: Empty this regularly, at least after each use. On some models, you can wash with water and a cloth or soft brush to remove dirt/debris, but check the manual’s instructions first! Ensure it is dry before re-attaching it and using your vacuum.
  • Filter: Locate and clean the filter according to the manual’s instructions. Always ensure it is bone dry before you put it back into your vacuum. This should be done monthly for the best results.
  • Roller Brush/Beater Bar: Turn the vacuum off and remove the battery. Locate the roller and remove it from the machine (check instructions) or use scissors and/or a cleaning gadget to remove hair threads.
  • Hose and Wheels: Check for blockages and remove them immediately.
  • Exterior of your vacuum: Use a damp cloth or wipe. Pay attention to the handle and buttons as dirt can accumulate in these areas.
  • Avoid overcharging the battery: This will prolong the battery’s life span – always check the instructions.

Need a professional carpet cleaner?

With over 60 years of expertise across the UK, ServiceMaster Clean are your go-to expert for surface, floor and upholstery cleaning.

If you want to refresh your carpets upholstery and flooring, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or emailing branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

How we delivered a high level of carpet cleaning services in Leicester.

At ServiceMaster Clean, we pride ourselves on exceptional service and great results, whether we’re cleaning your carpets, upholstery or furnishings.

With over 60 years of expertise behind us, we have the tools and know-how to go above and beyond to help the people we serve.

This case study from ServiceMaster Clean Leicester showcases our stain removal services for a customer who needed their lounge carpet cleaned to remove stains and smells from smoking.


What was needed

The customer called our office as their lounge carpet was to be cleaned due to unknown stains from the home’s previous owners.

While they were unsure of the origin of the stains, they were smokers, so the room smelled of cigarettes.


What we did

  1. Confirmed the order with the customer via email. This also included images of the technician and his van registration along with the date and time of the appointment and the services selected, so that the customer knew what to expect.
  2. The technician arrived on site at the agreed date/time, fully equipped and ready to clean the sofas.
  3. We inspected the carpet; this involves working out what it is made of, so we know which products and equipment will work best.
  4. Then, we assessed the carpet for any stains, or pull damage so, we could advise the customer and work out the best course of action.
  5. Then we vacuumed the carpet to remove any loose debris.
  6. Next, we deep cleaned the carpet using our specialist equipment and products and concentrated on removing the stains and smells.
  7. When that was completed, we re-inspected to ensure all stains were removed and the carpet was clean.
  8. The technician gave some aftercare advice to the customer

What was the outcome?

A thoroughly deep-cleaned carpet, free of stains and smells, and a happy customer who left the team this glowing 5-star Google review:

“Lounge carpet clean – Jenny responded ultra quickly and got me booked on the same day as Andy was in my area – Andy really knows his stuff and is also friendly and polite he worked efficiently and quickly with minimal disruption and gave some great aftercare advice – carpet is cleaned and Andy paid particular attention to the area stained worse than others.”

“Leaving me with a clean carpet and I really noticed the fresher smell too. Highly recommend ServiceMaster as I will be using them again as they do more than just carpet”


Need a professional carpet cleaner?

If you want to refresh your carpets, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or email branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

Expert advice on cleaning your upholstery.

Does your upholstery need a refresh?

Our sofas, chairs and other upholstered furniture can become unclean over time, even if they don’t look it.

Over time, they accumulate debris like dust, crumbs, pet dander and more, making them a breeding ground for bacteria.

And though, due to complexity and other risk factors, we wouldn’t advocate using your own upholstery cleaner or doing a DIY cleaning job, there are ways to do so more effectively.

In this blog post, one of our cleaning experts, Jennie Holmes from ServiceMaster Clean Leicester, shares her advice on cleaning your upholstered furniture so you can clean your upholstery like a pro.


Before you use an upholstery cleaner

If using an upholstery cleaner – read the manual first. Plug it directly into the wall, not an extension lead and do a test run.

Before you start, ensure you remove any cushions or throws on the sofa, then check the care label of the upholstery. These are usually attached to the base of the settee under a cushion.

Ensure the product or appliance you intend to use can be used on the sofa’s fabric.


Vacuuming and Spot Cleaning

If all is good to go, use a soft-bristled brush to remove loose dirt, debris and dust.

Then, use sweeping motions to vacuum your sofa, starting from the top down.

Keep checking your vacuum tool to ensure there are no blockages – if there are – turn off the wall remove them and carry on!


Removing stains and spillages

Once vacuumed, check your sofa for stains and spillages.

If there are, use a stain remover like ServiceMaster Clean Spot Hero.

Stain removal tips:
  • Remember to check you can use the stain remover on your sofa by checking the care label.
  • Always test in an inconspicuous area first; usually, there is a piece of spare fabric attached to the settee for this.
  • Don’t forget to be gentle do not scrub!
  • Work from the outside in, working towards the stain. Let the product cure on the stain (see bottle/packet for instructions).

Finishing touches

If applicable, use the upholstery tool to blot and lift the stain.

Once the stains are removed and your sofa is cleaned, use a soft brush to fluff up the pile. Again, check you can do this on your sofa.

Once the sofa is dry, you can replace the cushions and throws.


Need a professional upholstery cleaning and repair?

If all of this seems too much hassle or risk, call in the professionals.

To book a no-obligation quotation with Jennie, call the ServiceMaster Clean Leicester team on 0800 021 3112 or email branches@servicemaster.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business or book online to see how we can help you today.