Meet Matt Jackon, the new Business Manager at ServiceMaster Clean Devon.

Matt Jackson has recently joined the ServiceMaster Clean Devon team as Business Manager.

We asked him a few questions to help you get to know our new man at the helm.


What motivated you to join ServiceMaster Clean Devon?

“I was attracted to ServiceMaster Clean Devon because the business has a family-run feel yet has the benefits and support of a much bigger organisation. The Business Manager position offers the opportunity to add value to the business, and the variety of the role really appealed. So far, no two days have been the same, which I’m loving!”


What do you like most about your job?

“I love the variety. I particularly enjoy meeting clients and suppliers and working closely with the team to deliver the best possible service.”


Describe a typical workday

“I arrive at work at 7:30 a.m. to greet the team, review the previous day’s work, and confirm plans for the day ahead. A typical workday involves speaking to clients, quoting for work, scheduling activities, and spending time with colleagues. As someone who is brand new to the business, I’ve been made to feel incredibly welcome—the support has been second to none!”


What do you enjoy doing outside of work?

“I love sports, music and spending time with friends and family. Having recently moved to Devon, I’m enjoying exploring the area and neighbouring counties – it’s a beautiful part of the world!”


What’s an interesting fact about yourself?

I’m learning to play the guitar. Disclaimer: I have a very long way to go!


Want to meet the team for yourself?

If you need a new cleaner, contact the experts at ServiceMaster Clean Devon on 01803 200 278, or nationwide find your nearest ServiceMaster Clean business today or book online in select locations.

How ServiceMaster Clean enhances your commercial cleaning.

When it comes to commercial cleaning, there are many suppliers to choose from, from sole trader operations to national companies.

A sole trader may be local and give a more competitive price, while a larger company may offer greater services and reliability.

But which provides the best?

If you choose ServiceMaster Clean, you won’t have to decide between your priorities.

Our businesses like ServiceMaster Clean Devon are local companies based in the heart of your community, yet part of a larger organisation, a national and internationally recognised brand.

Being part of a wider network means you get the best of both – the commitment and dedication of a local business with the backing, support and reassurance of a global brand.


The ServiceMaster Clean difference

As your cleaning partner, we guarantee the following:

  • Reachability – if you need to contact us, we’ll answer your call within 30 seconds.
  • Dependable delivery – you can rely on us to be there when we say we will be.
  • Expertise – our cleaning technicians have exceptional technical knowledge so that they can respond to a problem with an appropriate solution.
  • A flexible service – we clean at a time that suits your organisation, including evenings and weekends.
  • Rapid response – our on-call emergency service ensures a quick reaction in a reactive situation.
  • Safety assured – we provide risk assessments, and all our uniformed cleaning technicians are DBS-checked.
  • Peace of mind – we have comprehensive public liability insurance.

Need a new cleaner?

If this sounds like the kind of commercial cleaning company you’d like to look after your cleaning needs, contact the experts at ServiceMaster Clean Devon on 01803 200 278, or nationwide find your nearest ServiceMaster Clean business today or book online today in select locations.

How to make your commercial flooring last longer.

The flooring in commercial spaces is often subject to extensive foot traffic, so it needs looking after to extend its lifespan.

An appropriate cleaning and care routine will help maintain a clean, safe and attractive workspace and delay the expense of a replacement floor.

Here are some tips on how to extend the lifespan of commercial flooring from the experts at ServiceMaster Clean Devon.


Regular cleaning and maintenance

Develop a routine cleaning schedule appropriate to the type of flooring (e.g., carpet, hardwood, softwood, vinyl, tile).

Then ensure you vacuum or sweep regularly to remove dirt, dust and debris that can scratch or wear down the flooring surface.

You must also utilise appropriate cleaning products recommended by the flooring manufacturer to avoid damage.


Immediate spill cleanup

  • Promptly clean up spills to prevent stains and water damage.
  • Use absorbent materials or a dry white cloth for liquid spills and avoid using harsh chemicals that can degrade the flooring material.

Use door mats

Place high-quality door mats at all entrances to trap dirt, moisture and debris before they reach the flooring and regularly clean and replace them to ensure their effectiveness.


Implement preventative measures

  • Use furniture pads or casters to prevent scratches and indentations caused by heavy furniture.
  • Install protective mats under rolling chairs or high-traffic areas to reduce wear and tear.

Control humidity and temperature

Maintain proper humidity levels to prevent warping or damage to wood flooring and avoid exposing flooring to extreme temperature fluctuations.

These can cause expansion or contraction.


Regular inspection and repair

Regularly inspect the flooring for signs of damage, wear or loose tiles and planks.

Immediately repair or replace damaged sections to prevent further deterioration.


Proper floor care for different materials

Understand the specific care requirements for different flooring materials (e.g., polishing for hardwood and sealing for natural stone).

Follow the manufacturer guidelines for cleaning and maintenance to ensure longevity.


Use floor protectors during events or maintenance

Use temporary floor protection products (e.g., mats or protection boards) during events, renovations or maintenance activities to prevent damage from foot traffic or equipment.


Educate staff on proper maintenance

Train cleaning staff and employees on proper floor care techniques and the importance of adhering to maintenance guidelines.


Professional cleaning and maintenance

Schedule periodic deep cleaning and maintenance services by professional commercial cleaners to remove embedded dirt and grime.


Need a professional floor cleaner?

By implementing these practices, you can significantly extend the lifespan of your commercial flooring, reduce maintenance costs and preserve the aesthetic appeal of your workspace.

For help with all your commercial floor cleaning needs, contact the experts at ServiceMaster Clean Devon on 01803 200 278 or nationwide find your nearest ServiceMaster Clean business today to see how we can help you.

How ServiceMaster Clean Devon deep-cleaned a vacant property that was in a less-than-satisfactory state from the previous tenants. 

Preparing a vacant property for the next occupant can sometimes require more than a straightforward cleaning.

If a previous resident has left unwanted contents and potential health hazards, a specialist approach is needed, and that’s where ServiceMaster Clean can help.

Take a look at this recent case study from ServiceMaster Clean Devon to find out more.


What was the issue?

ServiceMaster Clean Devon was appointed by a housing association to conduct a deep cleaning of a house in multiple occupations (HMO) in the Torbay area.

The previous residents had left the home unfit for habitation with dangerous drug paraphernalia throughout the property.


What we did

Over two days, a team of two completed the following:

  • A needle sweep to remove all old used needles and sharps. This included extracting sharps from the pipe work in the sinks, which had been placed down the plug holes.
  • Deep cleaning all surfaces, including internal windows, woodwork, doors, walls and radiators, to remove dust, grime and bodily fluids.
  • Deep cleaning of all kitchen and bathroom areas to leave hygienic and ready for decoration works.
  • Hard floor cleaning to the bathroom areas using alkaline floor cleaning solution and a rotary scrubber to lift all ingrained dirt and staining. The dirt was then extracted with steam extraction equipment to leave the floor clean and hygienic.
  • Carpet cleaning with a heavy-duty carpet shampoo to clean the carpets in all the bedrooms, hallways, stairs and lounges. The carpets were left fresh, hygienic, and with all foul smells removed, ready for the carpet fitters to remove them without the risk of contamination to themselves.

The result

Following the deep clean, we received the following feedback from the client:

“My first impression of the clean was ‘Wow!’. We can’t believe the transformation. As always, your technicians have done an amazing job here, and I am more than pleased with the results.”

“The other cleaning company was cheaper, but I knew I would get the right results with you.”

 


Need professional cleaning?

If you require assistance with deep cleaning or preparing a void property to relet, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business today.

How ServiceMaster Clean cleans the exterior of commercial properties. 

Finally, the winter is over, and we’re heading into spring!

Now that brighter and hopefully drier days are ahead, it’s the perfect time to refresh your property’s exterior.

A build-up of dirt, moss and weeds over the winter can affect the visual appearance of your property and also create slip hazards on walkways.

However, this can be fixed with an external spring clean, and ServiceMaster Clean can take care of this for you.

Our professional exterior cleaning services will help maintain your premises, improve their appearance, and reduce walkway slip hazards.

We’ve put together a blog post on how our experts can help.


Pressure washing

Our high-grade pressure washing equipment uses a combination of appropriate pressure and heat to clean external surfaces.

Pressure washing can remove dirt, unsightly marks, moss, algae, and chewing gum without scratching or scarring the surface.

It can be used to clean and rejuvenate the following:

  • Masonry
  • Soffits
  • Facias
  • Walkways
  • Paving
  • Fire escapes
  • Decking and patios

After cleaning, with all surface dirt removed, the building will be left looking fresh and have had its slippery surfaces eradicated.


Gutter cleaning

During the winter, dirt, leaves, and moss build up in gutters and cause blockages that can lead to overflow and water damage.

Our high-level gutter vac combined with pressure washing will clear all detritus from your gutters, allowing drainage water to flow freely and preventing potential property damage.


Window cleaning

Our reach-and-wash window cleaning system with purified water gives us access to windows from the ground.

This system ensures sparkling windows with minimal disturbance to your staff and visitors.


Need professional exterior cleaning? 

If your building is ready for a spring clean, please find your nearest ServiceMaster Clean business today.

How to keep high-traffic areas in your commercial spaces clean. 

Maintaining cleanliness and hygiene in high-traffic areas such as entrances, hallways, and common areas can be challenging.

These areas are prone to dirty quickly due to the volume of people occupying or passing through the space.

Thankfully, the experts at ServiceMaster Clean have compiled some tips to help you keep these busy areas clean.


Use door mats

Entranceways are usually the busiest place in a building, and dirt can easily track in from outside.

Therefore, place durable entrance mats inside and outside of entrances to trap dirt and moisture before they enter the building.

Then, regularly clean and maintain these mats to ensure their effectiveness.


Frequent cleaning schedule

Establish what your high-traffic areas are, and create a regular cleaning schedule for them.

These areas should be cleaned more frequently than others to maintain cleanliness throughout the day.


Spot cleaning

To keep on top of these areas, implement spot cleaning throughout the day to address spills, stains and messes as soon as they occur.

Prompt attention to these issues can prevent them from becoming more challenging to clean later.


Choose the right cleaning products

Select cleaning products specifically formulated for high-traffic areas and capable of effectively removing dirt, grease and germs.

Consider using disinfectants to sanitise frequently touched surfaces.


Floor care

High-traffic areas often experience heavy wear and tear on floors.

Use appropriate cleaning techniques, such as vacuuming, sweeping and mopping, to keep floors clean and safe.

Consider applying floor sealants or finishes to protect against scratches and stains.


Air quality control

High-traffic areas can also impact indoor air quality.

Consider using air purifiers and ventilation systems to remove airborne pollutants and improve air circulation.

Regularly replace HVAC filters to prevent the build-up of dust and allergens.


Focus on touchpoints

Pay close attention to frequently touched surfaces such as light switches, elevator buttons and door handles.

These areas can harbour a high concentration of germs, so they should be cleaned and disinfected regularly.


Train staff

Ensure your cleaning staff receive proper training on cleaning techniques, product usage and safety protocols for high-traffic areas.

Encourage them to communicate any cleaning challenges or maintenance issues they encounter.


Monitor and adjust

Regularly assess the cleanliness of high-traffic areas and adjust your cleaning practice as necessary.

Look for areas that may require additional attention or modifications to your cleaning routine.


Need a professional cleaner?

By implementing these cleaning tips, you can effectively maintain cleanliness and hygiene in high-traffic areas, creating a safer and more pleasant environment for your employees, customers and visitors.

If all of this seems like a lot to keep on top of, call in the professionals.

Find your nearest ServiceMaster Clean business or book online for professional commercial cleaning services today.

The questions to ask yourself when hiring a commercial floor cleaning service. 

Hiring a commercial cleaning company will give you peace of mind that you provide a safe, clean environment for your employees and customers.

But with so many commercial cleaning companies available, choosing the right one can be challenging.

Here is a checklist of questions to help you know what to look for when hiring a commercial cleaning company for your business, from the experts at ServiceMaster Clean.


  1. What services do they offer?

Before hiring a commercial floor cleaning company, you need to ensure that they can meet your requirements.

Cleaning needs vary between floor types and businesses.

For example, hard floors will require an entirely different cleaning regime to carpet, and the requirements for a care home will differ from that of an office.

Therefore, you’ll need a cleaning company with the experience, skill and tools to handle your specific business environment.


  1. Do they provide trained staff?

If you’re inviting an external company to take care of your flooring, you’ll need assurance that they’ll take appropriate care and use the right equipment in the right places.

Find out what training the cleaning company provides to its crew and what background checks they use to vet their staff.


  1. What equipment and supplies do they use?

A professional floor cleaning company should provide all the equipment and products necessary to carry out their duties.

However, if your business has specific requirements that need special cleaning equipment or supplies, perhaps to meet disinfection or sanitisation procedures, check that they can provide those.


  1. Can they offer a flexible schedule?

Limit the potential disruption to your business or organisation with evening or weekend cleaning.

Or perhaps you would like to be able to call on your cleaning company for emergency or ad hoc cleaning in addition to your regular schedule.

The company you choose should be able to offer a schedule that fits your business needs.


  1. What is their reputation like?

One way to assess the quality of a commercial floor cleaning company is to look at its customer feedback.

Read their customer testimonials and online reviews and ask if they have case studies demonstrating their expertise and reliability.

Also, find out if they hold any relevant industry accreditations, as these can provide credible endorsement of their services.


  1. Do they have insurance?

Appropriate insurance is essential should an accident or mishap occur when they’re cleaning your workplace flooring. Only consider a commercial floor cleaning company that has public liability insurance.


Contact us

If you’re looking for a professional commercial floor cleaning company, please get in touch to see how we can help.

We’ve provided commercial floor cleaning for over 60 years, combining the latest cleaning techniques and equipment with highly-trained teams.

Find your nearest ServiceMaster Clean business to learn more.

Whether you’re an existing client or new to ServiceMaster Clean Devon, you might know about our full range of commercial cleaning services.

So, we thought we’d provide a quick summary in this blog post.

Here’s how we can help.


Carpet and hard floor cleaning

Floors in commercial spaces generally get a lot of footfall, making them dirty and worn quickly.

We use a hot water extraction system to remove deep-set grit and dirt from carpets and rugs.

For hard floors, we use specialist, high-grade equipment to professionally strip, deep clean, seal and polish the surface.

Regular floor cleaning will help improve the hygiene and cleanliness of your environment, improve the appearance of your floors and give them longevity.


Communal area cleaning

Communal spaces such as entrance hallways are usually heavy-traffic areas, so maintaining a high level of cleanliness can be challenging.

We provide a cleaning service to ensure that the shared spaces in your building are presentable and clean, undertaking whatever cleaning tasks are necessary to achieve that.


Deep cleaning and environmental cleaning

Deep cleaning goes above and beyond a standard cleaning routine to remove the dirt, dust, grease, and grime built up over time.

Using advanced products, procedures, and equipment, we thoroughly clean those high, difficult-to-reach, technical, complicated, or risky areas, ensuring a clean, fresh and hygienic environment for your customers and employees.


Infection control cleaning

A deep clean, including sanitisation and disinfection, over and above routine daily cleaning, creates a more hygienic environment and significantly reduces health risks.

We use high-grade professional products to kill pathogens.

And for microbes in hard-to-reach areas, we can deploy ozone and fogging treatments to eliminate bacteria and sanitise the environment.


Emergency cleaning

Whether your premises have suffered damage from flooding, fire, malicious activity or a weather event, our specialist reactive cleaning and disaster restoration team are equipped to deal with every eventuality.

Our quick response will mitigate potential damage, remove any health risks and restore the building to working order as soon as possible.


External property cleaning

From clearing gutters to cleaning windows, walls and paving, we have the equipment and expertise to undertake all external cleaning jobs.

Professional exterior cleaning will help maintain your premises, improve its appearance and reduce walkway slip hazards.


Builder’s cleans

Our builder’s clean service will take care of the necessary clean-up to make your new property habitable and ready for sale or let after construction or renovation.

We clean after the builders have left and return later for a final ‘sparkle clean’.

We achieve the highest cleaning standards using the latest equipment and industrial cleaning products.


Vacant property cleaning

Preparing a vacant property for the next occupant may require more than straightforward cleaning.

If a previous resident has left unwanted contents and potential health hazards, it’ll need a specialist approach.

We have the expertise to safely clear and clean your premises, ready for the specialist trades to undertake repairs and redecoration or for your new tenant to move in.


Need a new cleaner?

If you’d like a no-obligation quote for any of the services above, please contact our ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

How the ServiceMaster Clean Devon team restores flooding damage in a flash.

At this time of year, winter storms bring sudden heavy rainfall that can flood homes and properties.

Floodwater can cause extensive property damage and create a possible health hazard from contaminated water, so clearing up after a flood requires expert and prompt remedial care.

With 60 years of expertise behind them, ServiceMaster Restore is one of the longest-established disaster restoration companies in the UK and a founding member of the BDMA, which sets the industry standards for fire and flood restoration.

They use experienced technicians and specialist equipment to restore properties to their pre-loss condition with minimal disruption and delay.

This recent case study from ServiceMaster Clean Devon‘s Restore Team provides insight into the process and the benefits of using their services.


What was the problem?

The team were called to assist after a 1902 mid-terraced property was flooded during a heavy downpour.

Black water had entered the house via the front entrance and, due to its volume, passed throughout the ground floor, affecting the kitchen to the rear, the front living room (including a timber-clad understairs cupboard that houses a washing machine and an upright fridge freezer), and the lower section of the carpeted staircase.

The water levels reached approximately 0.6 metres.

Upon our arrival, the homeowner was removing contents from the affected areas.

There was extensive saturation and deposited sediment, particularly beneath the kitchen units.


Solution

First, the team undertook a moisture assessment, which showed high levels as expected.

However, the readings were lower than anticipated in the living room, at skirting levels and to the decorated lower walls, meaning remediation needn’t require major strip-out works to this room.

They then completed a visual inspection of the property:

  • The original historic tiled floor showed no obvious structural defects and has reportedly withstood several similar occurrences. Therefore, we left this structure intact and monitored it throughout the cleanup.
  • They found signs of damage to the understairs cupboard, which had timber tongue and grooved cladding and would need removal.
  • Within the kitchen, the base kitchen units were damaged and would need removal to allow a complete sanitising treatment and facilitate the operation of our drying system.

With the assessment complete, the team began the remedial works, which included:

  • Removal of the kitchen base units and range oven.
  • Removal of all the understairs timber cladding.
  • Thorough rinse, extraction and sanitisation of all affected materials.
  • Injection and tented drying to the affected walls and floors to dry all the trapped moisture.

Outcome

Our input prevented further damage to the property, made it safe and ensured it dried out swiftly.

The homeowner was able to begin reinstating their home in the quickest possible time.

Upon completion, the team issued a dry certificate and a final report with all the essential information for the homeowner and insurer records.


In a pinch?

For expert disaster restoration services, find your nearest ServiceMaster Restore business or contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

How well do you know your cleaning products?

Maintaining a clean, safe, and hygienic workspace is essential to keeping your employees safe, happy, and productive.

However, effective cleaning requires using the right cleaning products which are appropriate for the task.

With so many different types available, it can be confusing to know which to use, so here’s a guide to commercial cleaning products from the experts at ServiceMaster Clean.


Understanding cleaning product categories

In general, most cleaning products can be grouped into the following categories.

Depending on your type of workplace, you’ll probably require several different types.

  • Surface cleaners:
    • Purpose – for general cleaning of surfaces like desks, countertops and appliances.
    • Products – multi-surface cleaners, antibacterial sprays.
  • Floor cleaners:
    • Purpose – designed for different floor types, including hardwood, tile and carpet.
    • Products – floor cleaners, carpet shampoos, floor polishes.
  • Bathroom cleaners:
    • Purpose – for cleaning bathroom surfaces like tiles, sinks and toilets.
    • Products – toilet bowl cleaners, bleach, tile and grout cleaners.
  • Kitchen cleaners:
    • Purpose – formulated for grease and food residue removal in kitchen areas.
    • Products – degreasers, oven cleaners.
  • Disinfectants:
    • Purpose – kill bacteria, viruses and germs to maintain a hygienic environment.
    • Products – disinfectant sprays, bleach, wipes.
  • Specialised cleaners:
    • Purpose – target specific surfaces or materials like glass, stainless steel or electronics.
    • Products – glass cleaners, stainless steel cleaners.
  • Green cleaning products:
    • Purpose – environmentally friendly alternatives with minimal ecological impact.
    • Products – eco-friendly cleaners, biodegradable solutions.

Choosing the right cleaning products

When deciding which cleaners to use, consider the following:

  • Assess the surface – different surfaces require specific cleaning agents. Ensure compatibility.
  • Safety precautions – follow guidelines on the product labels for proper usage and safety measures. Wear appropriate personal protective equipment (PPE), such as gloves and masks.
  • Product reviews – research and read reviews to identify effective and reliable products.

Things to think about

Other considerations when it comes to cleaning products include the following:

  • Check that the right product is being used for the task.
  • Ensure your cleaning staff receive appropriate training before using cleaning chemicals and products.
  • Store all cleaning products according to the product specification’s guidelines.
  • Provide washing facilities and spillage clean-up kits near where any cleaning substances may be used in case of accidents.
  • Keep storage areas well-ventilated.

If you’re unsure which product to use for a particular cleaning task, consult a professional.

For the right cleaner for every task, trust ServiceMaster Clean SpotHero to remove any manner of stains and spills from carpet and upholstery.


Need professional cleaning? 

Some stains are too stubborn and seem impossible to remove yourself.

If you have any concerns regarding your carpets and upholstery, call the professionals.

For help from your local experts, find your local ServiceMaster Clean today.

Meet Arran Cooper, External Works Team Leader from ServiceMaster Clean Devon.

 At ServiceMaster Clean, our teams are integral to our expert carpet and upholstery cleaning services for residential and commercial properties.

Arran Cooper is the External Team Leader at ServiceMaster Clean Devon. We sat down with him to see what’s involved in his work.


How long have you been with ServiceMaster Clean Devon?

“I joined ServiceMaster Clean Devon 11 years ago.”


What do you like most about your job?

“I like the mixture of work and the varied places we get to go to each week.”


What do you enjoy doing outside of work?

“I love walking my dog and spending time with my children in my free time. I also enjoy Motocross.”


What’s an interesting fact about yourself?

“I can do the splits!”


Describe a recent workday:

“I arrive at work at 7.30 am to load the van with the equipment needed for the day and fill our water bowsers.”

“Today’s job is external cleaning for a local housing authority, so we need plenty of water onboard!”

“With the van loaded, we set off for the day’s work – preparing external walls of residential buildings ready for repainting by the decorating team.”

“On-site, we do a quick walk around to check for hazards and then begin cleaning. With our specialist equipment, we high-pressure jet wash the walls, cleaning off the dirt and algae.”

“When all the walls are cleaned, we clear any debris to ensure we leave the site clean and tidy. Our final job is to take photos of the finished work, and then it’s time to pack up the van and head back to the warehouse. Back at the warehouse, I unload the van [and] check the job sheet for tomorrow.”


Want support from a team of cleaning professionals?

For the more specialist and ad hoc cleaning responsibilities, utilising an external provider can be beneficial.

At ServiceMaster Clean, we can help keep your workplace clean and safe with regular or one-off carpet, hard floor and upholstery, infection control cleaning, emergency cleaning, periodic deep cleaning and external cleaning.

For a free, no-obligation quotation from ServiceMaster Clean Devon, call 01803 200278.

Or nationwide, find your nearest ServiceMaster Clean business or shop online today.

Nine essential cleaning responsibilities for all employers.

As an employer, maintaining a clean, safe, and hygienic workspace is essential to keeping your employees safe, happy, and productive.

But what does this entail?

As experts in commercial cleaning, the team at ServiceMaster Clean Devon have put their heads together to compile a list of essential cleaning responsibilities for all employers.

Your specific cleaning responsibilities will depend on the type of business or organisation you run, but typical cleaning responsibilities include…


  1. Maintaining a clean workplace:

  • Ensure that the workplace is clean and free of hazards.
  • Regularly clean and sanitising common areas such as break rooms, restrooms and kitchen areas.

  1. Providing necessary cleaning supplies:

  • Distribute the necessary cleaning products and tools for employees to maintain cleanliness in their workspaces.
  • Ensure an adequate supply of soap, hand sanitisers and paper towels in restrooms and other common areas.

  1. Managing waste disposal:

  • Provide proper waste disposal systems and ensure that rubbish is regularly collected and disposed of.
  • Communicate and enforce any recycling programs.

  1. Ensuring compliance with health and safety regulations:

  • Adhere to local health and safety regulations regarding cleanliness and sanitation in the workplace.
  • Keep up with any changes in regulations and adjust cleaning practices accordingly.

  1. Handling specialised cleaning needs:

Address any specialised cleaning needs, such as spills, accidents, or specific cleaning requirements for certain industries (e.g. healthcare facilities).


  1. Educating employees:

Encourage a culture of cleanliness and personal responsibility for keeping workspaces tidy.


  1. Monitoring and inspecting cleaning standards:

  • Regularly inspect the workplace to ensure that cleaning standards are being met.
  • Address any issues or concerns related to cleanliness promptly.

  1. Responding to health or other emergencies:

  • Implement specialised cleaning measures during health emergencies like the COVID-19 pandemic or an infectious disease outbreak like norovirus.
  • Deal with hazardous events, like flooding, and ensure the area is safe.
  • Follow guidelines from health authorities to protect your employees and customers.

  1. Maintaining a safe external environment:

Keep external walkways clean to prevent trip and slip hazards.


Want help with your cleaning responsibilities?

For the more specialist and ad hoc cleaning responsibilities, utilising an external provider can be beneficial.

At ServiceMaster Clean, we can help keep your workplace clean and safe with regular or one-off carpet, hard floor and upholstery, infection control cleaning, emergency cleaning, periodic deep cleaning and external cleaning.

For a free, no-obligation quotation from ServiceMaster Clean Devon, call 01803 200278.

Or nationwide, find your nearest ServiceMaster Clean business or shop online today.

Need your carpets cleaning?

Carpets in commercial spaces generally get a lot of footfall so they can get dirty quickly.

A regular carpet cleaning schedule will aid in improving the cleanliness and hygiene of your environment, improve the appearance of your carpet, and help it to last longer.

With a team of trained and professional carpet cleaners and our specialist equipment, we can help keep your carpets in tip-top condition.

In this blog post, the team at ServiceMaster Clean Devon shares how they ensure quality commercial carpet cleaning services.


Benefits of regular carpet cleaning

  • Regular carpet cleaning can prevent the flattening of carpet piles, saving time and money on replacement.
  • Frequent cleaning removes dust, dirt, germs and bacteria, which get deep into the carpet and often cause staining and traffic marks.
  • Plus, you’ll have peace of mind that you’re maintaining the highest hygiene standards on your premises.

ServiceMaster Clean’s carpet cleaning services

Pre-clean site visit

We’ll visit your premises to provide a quotation for the carpet cleaning.

This visit involves thoroughly inspecting all carpeted areas to assess the scope of work.

We’ll discuss timings and schedule a date and time that’s least disruptive to your business operations.

We can do the cleaning outside your regular business hours if convenient.


Carpet clean

We use specialist, high-grade equipment for commercial carpet cleaning.

The process features a hot-rinse extraction to remove deep-set grit and dirt from your carpet and rugs so they stay clean for longer.

Using a hot water extraction system provides the best cleaning and, unlike other cleaning systems, ensures no shampoo or residues are left, which can cause carpets to get dirtier quickly.

It also means the carpet will dry within a few hours of cleaning, ensuring minimal downtime.


Ongoing care

To maintain the health of your carpets, they’ll require a regular cleaning programme.

We’ll recommend a schedule tailored to your carpet’s usage, whether monthly, quarterly, bi-annually or annually.


Need your carpets cleaning?

Our teams at ServiceMaster Clean Devon and beyond are fully insured, accredited and certified to carry out commercial carpet cleaning, and our hot water extraction system results in the best, residue-free clean.

If you’re in Devon and the surrounding areas and want to book a no-obligation site assessment and quote, call 01803 200278.

Or nationwide, find your nearest ServiceMaster Clean business or shop online today.

How we work to keep your hard floors clean.

Hard floors are generally easy to keep clean, and regular mopping will help maintain the floor’s appearance and hygiene.

However, from time to time, a deeper hard floor clean is necessary to:

  • Remove ingrained dirt that regular mopping will not achieve.
  • Prolong the life of the flooring.
  • Enhance the appearance and make colours more vibrant.
  • Remove grease and contamination that can cause a slip hazard in commercial kitchens and restaurants.
  • Maintain hygiene levels within changing areas and wet rooms where people walk barefoot.

At ServiceMaster Clean Devon, we professionally strip, deep clean, seal and polish hard floors to remove stains, grease and grime, kill bacteria, bring back the shine and protect the floor. We clean all hard floor types, including Karndean, natural stone, tiles, vinyl and wood.

Some flooring types, such as wood and natural stone, require specialist treatment to protect their integrity. Our experts are fully trained in using the right equipment and products to restore and enhance your floors without damage.

ServiceMaster Clean Devon’s hard floor cleaning process

Pre-clean site visit

  • We’ll visit your premises to provide a quotation for the works and thoroughly inspect all areas to determine the floor type and the correct sealant to apply.
  • We’ll discuss your requirements and ascertain vital information such as footfall volume, how easily you can maintain the floor once the finish is applied, how long the area can be out of use, etc.

Floor clean

  • We vacuum the floor to remove dry dust and debris.
  • A chemical polish remover is applied to remove any previous coatings and contamination.
  • After the product has had time to work, we carry out a deep roto scrub with a slow-speed rotary floor scrubber. This process removes any polish build-up and loosens any dirt.
  • The dirt is removed with a high-pressure extraction machine.
  • The final step is to seal the floor using a sheen of your choice.

We take detailed before and after photos and can provide job reports if required.

Aftercare

  • Before leaving, we advise on the correct products and cleaning procedures to maintain the floor.
  • We can return at six-monthly intervals to clean and spray buff the floor or re-apply polish as necessary.

If you’re looking for a professional hard floor cleaning company, please get in touch to see how we can help.

Need help from professionals?

If you have any questions about dealing with a challenging void property or for a quote to support you on a project, call ServiceMaster Clean Devon on 01803 200 278.

Or, nationwide, find your nearest ServiceMaster Clean business or book online in select locations to see how you can benefit from our services.

Our top tips for cleaning and maintaining hard floors.

Hard floors are popular in commercial settings due to their durability and low maintenance.

Hard floors are generally easy to keep clean, and a regular cleaning schedule will help maintain the floor’s appearance and hygiene.

Here are ServiceMaster Clean Devon‘s tips and advice for cleaning hard floors.

  1. Sweep or vacuum first

Before mopping, sweep or vacuum the floor to remove loose dirt, dust, and debris.

This process prevents these particles from scratching the floor surface during cleaning.

  1. Use the right cleaning solution

Different hard flooring materials require specific cleaning solutions.

For example, hardwood floors should be cleaned with a hardwood floor cleaner, while tile floors may need a tile and grout cleaner.

Always follow the manufacturer’s recommendations for your specific flooring type.

  1. Avoid excess water

Excessive moisture can damage hardwood and laminate floors.

When cleaning these surfaces, use a damp (not soaking wet) mop or cloth. You can use more water for tiles and linoleum, but avoid flooding the floor.

  1. Choose the right mop

Microfibre mops are great for most hard floors because they trap dirt and grime effectively.

Consider using a mop with a reusable and machine-washable microfibre pad to reduce waste.

  1. Scrub grout lines

If you have tile floors with grout lines, use a grout brush or an old toothbrush to scrub the grout periodically to help maintain a clean and fresh appearance.

  1. Use a PH-neutral cleaner

When in doubt, choose a PH-neutral cleaner for hard floors. It’s less likely to damage the finish and is generally safe for most types of flooring.

  1. Dry quickly

Dry the floor soon after mopping to prevent water damage or streaks.

A dry mop or towel can help with this.

  1. Protect high-traffic areas

Consider using rugs or mats to protect the floor from excessive wear and tear in areas with heavy foot traffic.

  1. Address spills promptly

Wipe up spills as soon as they happen to prevent staining or damage to the floor’s finish.

  1. Regular maintenance

Establish a regular cleaning schedule based on the needs of your floor type. High-traffic areas may need more frequent cleaning than less-used spaces.

  1. Avoid harsh chemicals

Avoid using abrasive cleaners or products that could harm your specific flooring type. Always check the manufacturer’s recommendations.

  1. Move furniture carefully

Use protective pads on the legs to prevent scratching the floor.

Lift furniture rather than dragging it to avoid damage.

  1. Inspect and repair

Periodically inspect your floors for any signs of damage or wear and address any issues promptly.

Spotting problems early can help prevent more extensive and costly repairs later on.

  1. Consult professional help

If you’re unsure how to clean or maintain your specific type of hard flooring, consider consulting a professional cleaner or the manufacturer for guidance.

By following these tips and establishing a regular cleaning routine, you can keep your hard floors looking their best and extend their lifespan.

Need help from professionals?

If you have any questions about dealing with a challenging void property or for a quote to support you on a project, call ServiceMaster Clean Devon on 01803 200 278.

Or, nationwide, find your nearest ServiceMaster Clean business or book online in select locations to see how you can benefit from our services.

This case study from ServiceMaster Clean in Devon details how they help institutions and businesses maintain pristine standards of floor cleanliness.

All flooring needs regular cleaning to maintain hygiene, enhance appearance and prolong life.

In a commercial environment where footfall is high, frequent cleaning is essential.

Outsourcing your floor cleaning to an external company like ServiceMaster Clean ensures your standards remain effortlessly high.

Here are two examples of organisations that have benefited from our floor cleaning services in Devon.

The University of Exeter

The University of Exeter requires the team in Devon to clean the carpets in the bedroom and communal areas within its student residence halls.

The carpets within these areas are often stained, and some are problematic, which our teams need to resolve.

Using our specialist cleaning products, combined with high-pressured water and steam, we remove the ingrained dirt and eliminate or reduce the staining.

The university values our service as it frees up its in-house cleaning team to focus on deep cleaning the other areas of the residence buildings ready for the students to occupy.

Exmouth Leisure Centre

Exmouth Leisure Centre has a floor care program with ServiceMaster Clean.

We regularly attend the site to deep clean hard floors in the changing rooms, café areas, toilets and exercise areas.

Typically, the floors have a lot of ingrained dirt from mop usage.

We use a specialist floor cleaning product to loosen the dirt and contaminants from the floor’s surface.

Once the dirt is visibly lifted, we scrub the floors with a rotary floor scrubber and extract the grime with a high-powered steam extraction machine.

The steam extraction leaves the floors clean and sanitised, ready for use.

Our cleaning requires little downtime so the facility can stay open with minimal disruption to the leisure centre’s users.

Need help from professionals?

If you have any questions about dealing with a challenging void property or for a quote to support you on a project, call ServiceMaster Clean Devon on 01803 200 278.

Or, nationwide, find your nearest ServiceMaster Clean business or book online in select locations to see how you can benefit from our services.

Regular external cleaning can help maintain your property and improve its appearance.

However, without the right tools for the job, it can be tricky, time-consuming and even dangerous.

Especially when working at height.

So, it’s worth bringing in a professional.

At ServiceMaster Clean, we have the specialist equipment and the expertise to undertake external property cleaning with exceptional results.

Here’s a recent example of work from ServiceMaster Clean Devon demonstrating the benefits of using our services.

External clean ready for redecoration

Our customer had booked decorators to paint and refresh their property externally.

However, the property exterior required preparatory work before any decorating could begin.

We were called in to prepare the property ready for the decorators.

Using professional-use biocides, we removed algae, mildew and lichens from the guttering and fascia boards and then gave the whole building a deep clean.

Our specialist equipment enabled us to access hard-to-reach areas and ensure a thorough job.

We provided all the cleaning products and equipment, including water, so we didn’t need access to external taps nor have to inconvenience the customer.

Once complete, the property was ready for the decorators to get straight to work and not waste time preparing the surfaces for painting.

And the results speak for themselves!

Before and After

In need of professional external property cleaning?

At ServiceMaster Clean, we provide a professional external property cleaning service.

We’re fully insured to clean property exteriors and follow stringent health and safety policies.

Our self-contained vans have all the necessary specialist equipment and professional-grade supplies to ensure an excellent result with minimal disruption on site.

If you’re in Devon and the surrounding areas and want to book a no-obligation site assessment and quote, call 01803 200278 today.

Or, nationwide, find your nearest ServiceMaster Clean business or call 0800 021 3073 to learn more.

Eight top tips for preparing for commercial carpet cleaning on your premises.

All carpets need regular cleaning to maintain hygiene, enhance the appearance and prolong the carpet’s life.

Scheduling frequent cleaning is essential in a commercial environment, where footfall is likely high.

There are several key factors to consider when planning commercial carpet cleaning to ensure a successful and efficient process.

In this blog post, ServiceMaster Clean Devon gives eight top tips to help you with your planning.

  1. Evaluate your carpet cleaning needs

Assess the condition of your carpets and determine the level of cleaning required.

Consider factors such as the size of the area, traffic levels and any specific stains or areas of concern.

  1. Set a schedule

Plan the carpet cleaning around your business operations to minimise disruption.

Determine the best time for cleaning, such as after working hours, on weekends or during a quieter period.

Communicate the schedule with your staff and ensure they know of temporary closures or restricted access to certain areas.

  1. Research and select a reputable cleaning company

Look for a professional cleaning company that specialises in commercial carpet cleaning.

Read reviews, check references and compare quotes to find the most suitable option.

Ensure the company has experience in handling large-scale commercial projects.

  1. Communicate your expectations

Agree on your expectations and specific requirements with the cleaning company.

Discuss areas of concern, any particular stains or spots that need attention and any unique aspects of your carpets.

A full brief will help them plan their approach and allocate the necessary resources.

  1. Prepare the area

Clear the area of any furniture, equipment or obstacles that might hinder the cleaning process.

A clear space will ensure the cleaning crew can access all areas efficiently.

  1. Budget for regular maintenance

Commercial carpets typically require regular maintenance to keep them in good condition.

Consider scheduling periodic cleanings throughout the year to maintain cleanliness and extend the life of the carpets.

Discuss this with the cleaning company to establish a long-term maintenance plan.

  1. Address safety and security concerns

If your business deals with sensitive information or valuable assets, ensure the cleaning company has appropriate security measures.

You may need to provide access control or supervision during the cleaning process to protect your business interests.

  1. Follow-up maintenance

After the cleaning is complete, establish a routine for ongoing maintenance.

Regular vacuuming and spot cleaning will help maintain the cleanliness of your carpets between professional cleanings.

In need of professional commercial carpet cleaning?

At ServiceMaster Clean, we provide a professional commercial carpet cleaning service.

We’re fully insured, accredited and certified to carry out commercial carpet cleaning, and our hot water extraction system results in the best, residue-free clean.

If you’re in Devon and the surrounding areas and want to book a no-obligation site assessment and quote, call 01803 200278 today.

Or, nationwide, find your nearest ServiceMaster Clean business or call 0800 021 3073 to learn more.

What’s involved in our property clearance and clean service?

Preparing a void property ready for the next occupant can sometimes require more than a straightforward cleaning.

If a previous resident has left unwanted contents and potential health hazards, it’ll need a specialist approach.

At ServiceMaster Clean, we have the expertise to safely clear and clean your premises, ready for the specialist trades to undertake repairs and redecoration or for your new tenant to move in.

In this blog post, ServiceMaster Clean Devon walks us through their property clearance and cleaning process so you know what to expect when you book with the experts.

What we do

We follow a three-step process to clear and clean a void property.

Since we handle everything, you won’t need to deal with separate organisations ensuring a quick and seamless service.

Out three-step process to void property cleaning

  1. Making it safe

First, we remove biohazards, sharps and bodily fluids from the property.

Each team member has the appropriate protection equipment and is trained to handle these high-risk materials and manage their safe removal.

  1. Clearing rubbish

As soon as the property is clear of hazardous materials, we remove and dispose of any other unwanted contents.

As well as general rubbish, we can take away items requiring specialist disposal, such as fridges and freezers.

  1. Deep cleaning

With all waste cleared, we move on to the deep clean and decontamination.

This final stage ensures that the property is clean and hygienic.

If necessary, we can thoroughly disinfect the property by fogging or Ozone treatment, where very fine droplets of disinfectant are sprayed throughout to remove unwanted odour and kill mould and microorganisms.

We supply reports on our findings, along with before and after photographs and can also provide method statements, risk assessments and COSHH sheets.

As soon as we have cleared and cleaned down the property, you can bring in your tradespeople to prepare the property for the next occupant.

Need help from professionals?

If you have any questions about dealing with a challenging void property or for a quote to support you on a project, call ServiceMaster Clean Devon on 01803 200 278.

Or, nationwide, find your nearest ServiceMaster Clean business or book online in select locations to see how you can benefit from our services.

What to expect from ServiceMaster Clean Devon.

At ServiceMaster Clean, we pride ourselves on our high work quality and exceptional customer service.

But, of course, we would say that… so, in the name of walking the walk, we spoke to ServiceMaster Clean Devon about what you can expect from us.

Whether you’re instructing us to provide ongoing communal cleaning or a one-off emergency clean, you can rest assured of our quality assurance guarantee.

This means:

  1. Safety first: We conduct risk assessments on our cleaning services and create risk assessment method statements (RAMS). Our staff wear appropriate personal protective equipment (PPE) and follow a step-by-step safe working guide to deliver best practices consistently.
  2. Superior equipment: We continually upgrade and invest in our equipment to ensure it’s appropriate for the job and that whatever the cleaning task, we deliver exceptional results.
  3. Responsive service: Our service fits to suit your needs. So whether you need cleaning outside of usual office hours or an emergency response, we’ll deliver what you need.
  4. Clear communication: Depending on the job, we provide before and after photos, completion reports and sanitisation certification to confirm completion to the highest standard.
  5. Staff training: Our new employee induction process and ongoing internal and external industry training programme skills our staff to be the best at their job.
  6. Professional attire: Our branded vehicles and staff uniforms reflect our high standards of professionalism and provide reassurance that we’re genuine.

Interested in professional carpet and upholstery cleaning?

If this sounds like the kind of cleaning company you’d like to look after your property, please call 01803 200 278 or email office@smcdevon.co.uk and let’s see how we can help.