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Case Study: Hotel Carpet Cleaning in Leicester

A local hotel requested that ServiceMaster Clean Leicester clean the carpets in a bedroom and the stair lobby. Guests and staff used these areas daily, which resulted in dirt and stains accumulating. The aim was to remove marks and restore a clean, fresh look.

What We Did

The team emailed a quote and insurance details for peace of mind. After the hotel confirmed the booking, we sent the RAMS and Method Statement.

On the agreed date, the technician arrived on time, ready to work. They inspected the carpets to check the type and condition of the fibre. This helped them choose the right cleaning products and machines.

The team conducted a meticulous deep cleaning of both areas using advanced professional equipment. They paid special attention to high-traffic areas and particularly visible stains that had accumulated over time. By using techniques tailored to each surface, the process effectively lifted trapped dirt and revitalised the original colour and texture, ensuring a fresh and inviting appearance throughout the spaces.

Once the job was finished, the technician examined both areas to verify that the results aligned with the high standards set by ServiceMaster Clean Leicester. During this thorough recheck, the technician assessed the cleanliness, appearance, and overall quality of work to ensure that every detail met the company’s expectations for excellence.

The Result

The carpets looked brighter, cleaner, and smelled fresh. The hotel staff were pleased with the quick turnaround and professional result. Both areas were ready to use later the same day.

Result: Deep-cleaned carpets and another satisfied customer for ServiceMaster Clean Leicester.

To book a hotel carpet cleaning, or any other commercial cleaning service, please call ServiceMaster Clean Leicester on 0800 021 3112 or email branches@servicemaster.co.uk.

For national support, find your nearest ServiceMaster Clean.

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How Often Should You Clean Office Carpets?

Office carpets and carpet tiles deal with a lot more than meets the eye. Foot traffic, coffee spills, and day-to-day dust all build up faster than you might think. Keeping them clean isn’t just about appearance; it also impacts air quality, hygiene, and the lifespan of your flooring.

So, how often should you clean your office carpets? The answer depends on how your business uses the space.

Why Regular Carpet Cleaning Matters

Dirty carpets are not only unattractive; they can also leave a negative impression on your customers and employees. These carpets trap dust, allergens, and bacteria, which can harm staff health and diminish indoor air quality. Additionally, carpets wear out more quickly when dirt and grit become embedded in the fibres.

Regular cleaning removes this build-up and helps your carpets last longer, saving you money in the long run.

How Often You Should Clean Office Carpets or Carpet Tiles

There’s no single rule for every workplace, but here’s a good guide:

  • Light foot traffic (small offices or meeting rooms): Every 12 months.
  • Moderate traffic (open-plan offices, hallways): Every 6–9 months.
  • Heavy traffic (entrances, receptions, corridors): Every 3–6 months.
  • High-risk areas (canteens, communal spaces): Every 3 months or less.

You can adjust these timings based on your flooring type and usage patterns.

Generally speaking, dark and patterned carpets and carpet tiles can hide dirt for longer, but that doesn’t mean they’re clean.

What Affects Cleaning Frequency

  1. Footfall: The more people pass through, the faster dirt and pollutants build up.
  2. Location: Ground-floor offices and entrances collect more debris from outdoors and are the first thing your customers and employees see.
  3. Type of business: Workplaces such as hospitality and healthcare need more frequent carpet cleaning to maintain hygiene and good air quality. Regular cleaning removes dust, allergens, and bacteria, helping keep staff and visitors healthy.
  4. Colour and material: Lighter colours and soft fibres tend to show wear and stains more quickly.
  5. Cleaning routine: Regular vacuuming extends the time between deep cleans but doesn’t replace them.

Why Professional Cleaning Makes a Difference

Even the best vacuum can’t remove deep-down dirt and bacteria. Professional carpet cleaning reaches below the surface, lifting trapped dust, allergens, and stains. It also refreshes the carpet’s texture and restores colour.

At ServiceMaster Clean, we utilise advanced carpet cleaning systems specifically designed for commercial environments. Our methods dry quickly and cause minimal disruption, allowing you to return to work promptly.

Simple Ways to Keep Office Carpets Cleaner for Longer

  • Place mats at entrances to catch dirt and moisture.
  • Vacuum high-traffic areas daily.
  • Treat stains as soon as they happen by using Spot Hero.
  • Schedule regular deep cleans with a trusted provider.

Small changes make a big difference in keeping your floors looking professional between cleans and improving air quality, which can even help reduce staff sick days.

Final Thoughts

Clean carpets make a visible impact on your workspace. They enhance hygiene, create a more pleasant environment for staff, and help maintain your investment.

Find your nearest ServiceMaster Clean business or book online today.

 

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Case Study: Lights, Camera, Cleaning Cinema Carpets

A local cinema got in touch after noticing their carpets had become dull and stained. The foyer and corridors see hundreds of people every day, so wear and tear were showing, and the Area Manager wanted a quick, professional clean to bring them back to life.

Our goal was to restore the cinema carpets, remove stains, and ensure the entrance looked fresh again. We also ensured that the work did not disrupt film screenings.

How We Made a Difference

Our technician visited the site to check the condition of the cinema carpets and take accurate measurements. We confirmed the best cleaning method for the carpet type. After the visit, we sent a quote and insurance documents by email. Once the client approved the job, we confirmed the date and sent our RAMS and Method Statement.

On the scheduled day, our technician arrived on time with all equipment ready. We started by treating stains and high-traffic areas with specialist products. This helped loosen up dirt and grease before the main clean. Then, we thoroughly cleaned the carpets using our commercial-grade machines. These extract dirt from deep within the fibres and lift the pile for a brighter finish.

When cleaning was complete, we rechecked every area to ensure the results met our standards.

The Result

The difference was clear straight away. The carpets looked brighter, cleaner, and smelled fresh. Stains had gone, and the overall space felt more welcoming for cinema guests.

The Area Manager was pleased with how quickly the job was done and impressed by the results. The cinema could reopen immediately, with clean carpets and no downtime.

To refresh your carpets, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or emailing branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

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Service Spotlight: Ozone Treatment and Fogging

Learn about ozone treatment and fogging and whether it could be right for your business.

When it comes to keeping your workplace or tenanted properties safe and hygienic, surface cleaning is only part of the equation. Our ozone treatment and fogging services go further, tackling airborne pathogens, lingering odours, and hard-to-reach areas to deliver a deeper, sanitising clean.

In this blog post, the team at ServiceMaster Clean Devon explain how these treatments work and when they could be beneficial to your organisation.

What is ozone treatment?

Ozone (O₃) is a natural gas that acts as a highly effective oxidiser. When released into a space under controlled conditions, it attacks and neutralises airborne bacteria, viruses, mould, and odours. It’s ideal for reaching areas that traditional cleaning methods can’t access.

Ozone treatment can be used to sanitise all indoor spaces, including:

  • Rental properties
  • Hotels and holiday lets
  • Nurseries and educational establishments
  • Toilets and washrooms
  • Changing rooms or leisure facilities

What is fogging?

Fogging involves dispersing a fine mist of professional-grade disinfectant into the air, coating surfaces evenly and reaching areas inaccessible to traditional cleaning methods. It’s fast, efficient, and perfect for regular hygiene maintenance or infection control.

When might you use these services?

Ozone treatment and fogging are helpful in the following situations:

  • Deep cleaning and sanitisation: To thoroughly clean and disinfect a property, such as in a void property situation.
  • Infection control: To minimise the spread of infections in high-risk environments.
  • Odour removal: To eliminate unpleasant odours caused by smoke, sewage, mould, or other sources.
  • Cleanup and restoration: To restore a property after a fire or flood.

Why use these services?

The benefits of ozone treatment and fogging include:

  • Kills 99.99% of known viruses and bacteria
  • Penetrates soft furnishings, vents, and airspaces
  • Neutralises rather than masks persistent odours
  • Minimal disruption to your business
  • Safe for use in a wide range of commercial and residential environments

Whether you’re looking to deep clean between tenants, prepare for a property handover, or respond to an outbreak of infection, ozone and fogging treatments offer total peace of mind.

Safety First

We follow strict protocols to ensure the treatment is safe, controlled, and compliant with industry standards. The premises must be vacated during treatment and ventilated afterwards, but our team will handle everything from setup to safe re-entry.

Want to find out if ozone or fogging is right for your premises?

If you’re in the Devon and Torbay area and require deep cleaning and sanitisation services, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business to see how we can help you today.

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5 Commercial Cleaning tips for summer pollen, dust and allergies

How to keep pollen and other allergens to a minimum in your workplace.

What a summer we’ve had so far with plenty of sunshine, warm weather, and long, bright days. But while it’s been a treat for sun lovers, it’s been a tougher season for allergy sufferers.

From itchy eyes and sneezing fits to general discomfort, allergens like pollen, dust, and mould spores can make workplaces unpleasant for both staff and visitors. And with several more weeks of hot summer weather potentially still to come, now’s the time to act.

In this blog post, the team at ServiceMaster Clean Devon shares simple, practical cleaning tips to help you minimise allergy triggers and create a healthier, more comfortable indoor environment, all season long.

  1. Keep windows clean

Opening the windows to let in fresh air is great, but open windows also allow pollen to enter, so regularly clean window sills and frames to prevent allergens from building up. On days with high pollen counts, consider using air conditioning or an air purifier instead of opening windows, especially in busy areas.

  1. Clean Soft furnishings

Carpets, rugs, curtains, and upholstered furniture are magnets for pollen and dust. The fabric material traps allergens, which can be disturbed and recirculated into the air.

Frequently vacuum using machines with HEPA filters, which are more effective at trapping finer particles. Schedule regular professional carpet and upholstery cleaning.

  1. Improve air quality

Good indoor air quality helps lessen allergy symptoms. Here’s how you can improve the air quality:

  • Clean air vents and filters regularly
  • Use air purifiers in enclosed areas
  • Consider fogging or ozone treatments to neutralise airborne allergens

  1. Dust correctly

Dry dusting exacerbates the problem by dispersing allergens into the atmosphere. Use damp microfibre cloths to capture dust effectively. Focus on high surfaces, vents, blinds, and behind office equipment, which are all common dust traps.

  1. Consider office plants

Some indoor plants can release pollen or contribute to mould, so choose workplace plants wisely. Clean the leaves regularly and ensure not to overwater, as damp soil can encourage mould growth.

Need help with seasonal deep cleaning?

At ServiceMaster Clean, we’re here to help your business stay cleaner, fresher, and more comfortable, all year round. If you’re in the Devon and Torbay area and require deep cleaning, scheduled carpet and upholstery cleaning or air quality treatments, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business to see how we can help you today.

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ServiceMaster Clean’s Forget Me Knot 2025 for Alzheimer’s Society

ServiceMaster Clean is participating in the third annual Forget Me Knot Challenge to support Alzheimer’s Society. 

Alzheimer’s is commonly misunderstood as a natural part of ageing.

However, it is a deadly neurological disease that is currently the UK’s biggest killer, estimated to affect 1 in 2 people in the UK in their lifetime.

This year, ServiceMaster brands across the UK have once again partnered with the Alzheimer’s Society to help them provide help and hope to the 900,000+ people living with dementia in the UK.

Throughout 2025, we’re working closely with our friends at the Alzheimer’s Society to raise a further £10,000 as part of our commitment to supporting them in their cause.

And as part of our fundraising commitment, our businesses nationwide are again undertaking the Forget Me Knot Challenge.

But what is the Forget Me Knot Challenge? And how can you get involved?

This blog post has all the details.

What is the Forget Me Knot Challenge?

The Alzheimer’s Society is represented by the forget-me-not flower, long associated with Alzheimer’s and dementia due to its impact on memory loss.

The Forget Me Knot Challenge is a sponsored virtual relay in which staff and owners from our businesses across the UK run, walk, or cycle the equivalent total mileage between each of our businesses, tying them together and raising funds for Alzheimer’s Society: creating the Forget Me Knot.

How to support us

If you want to support us, please visit our Just Giving page to donate online.

Or, if you’re one of our customers, please feel free to speak to our staff about donating.

Thank you for all your support!

To stay up to date with how we’re doing, stay tuned to our blog and social media channels over the summer.

Need professional carpet and upholstery cleaning?

If you know someone who is living with dementia, see how we can help to give them a better quality of life for as long as possible by finding your nearest ServiceMaster Clean business for a free, no-obligation quote on our services today.

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Case Study: Cleaning School Carpets

How our team revitalised the carpets at a local school in Leicester. 

School carpets get a lot of foot traffic. So it’s no wonder they get so dirty so quickly. But keeping them clean is essential to ensuring students’ and staff’s well-being and the appearance of the classroom.

That’s where we come in.

This case study from ServiceMaster Clean Leicester shows how our professionals deep cleaned a school’s carpet after a year of children and teachers walking on the carpet in all weathers to give them some much-needed TLC.

What we did

  1. Visited the site to assess work and area – measure up for a quote to be produced – discussed with the client when they wanted it cleaned.
  2. Quote: As with any job, we provided a free, no-obligation quotation, so you know what to expect from our services. In this instance, this was done remotely, alongside all the relevant insurance documentation.
  3. Cleaning: On the day agrreed, the technician arrived fully equipped to undertake the clean with regular check-ins with the client to ensure they were happy with the work done. Special attention was placed on the entrances to the building from the playground and also in the reception area. Extra time was given to these areas, and the products were changed to ensure a deep clean in these areas.

Need expert commercial cleaning?

For bespoke and expert carpet, upholstery and furnishing cleaning in commercial and residential spaces, contact your nearest ServiceMaster Clean business today or book online today.

If you’re in Leicester and the surrounding areas, contact the team by emailing branches@servicemaster.co.uk or calling 0800 021 3112.

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Case Study: Cleaning Hotel Room Bed Bases

How our team spruced up the bed bases for a hotel in Leicester.

Hotel bedrooms can be an unexpected breeding ground for germs and allergens, from dust and dust mites to bacteria. Keeping them clean is essential to ensuring guests’ well-being and the appearance of the room.

This means more than just regular cleaning of the room itself. Soft furnishings, curtains, and bed bases must also be cleaned regularly for optimal hygiene and appearance.

That’s where we come in.

This case study from ServiceMaster Clean Leicester shows how our professionals take good, regular care of a hotel’s rooms by deep cleaning their bed bases, focusing particularly on removing stains.

What we did

  1. Quote: As with any job, our first step is to provide a free, no-obligation quotation, so you know what to expect from our services. In this instance, this was done remotely, alongside all the relevant insurance documentation.
  2. Confirm Methods: Once the price and date were agreed, we emailed the confirmation to the customer along with the Risk Assessment and Method Statement (RAMS).
  3. Inspection: Upon arrival, we inspected the bases and worked out their construction, so we know which products and equipment will work best.
  4. Removing Stains: We used our products to remove stains and cleaned the curtains using our specialist equipment.
  5. Re-Inspection: We re-inspected the curtains to ensure all stains were removed and the curtains were clean.

We repeated this across the hotel’s 40+ rooms, leaving a happy client with clean and hygienic bed bases.

Need expert commercial cleaning?

For bespoke and expert carpet, upholstery and furnishing cleaning in commercial and residential spaces, contact your nearest ServiceMaster Clean business today or book online today.

If you’re in Leicester and the surrounding areas, contact the team by emailing branches@servicemaster.co.uk or calling 0800 021 3112.

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How to clean bamboo flooring

Expert care advice for bamboo flooring.

Bamboo flooring has become increasingly popular in recent years due to its versatility and sustainability. But what is it? And how does one go about cleaning bamboo flooring?

In this blog post, Jennie Holmes from ServiceMaster Clean Leicester shares her expert tips for cleaning bamboo flooring from her experience.

What is Bamboo?

First things first, apart from panda food, what is bamboo?

Bamboo is part of the grass family and is an evergreen perennial flowering plant. It can be regrown once cut and is one of the fastest-growing plants in the world, only taking roughly five years to reach maturity. Compare that with regular wood, which takes approximately 15-20 years, and you realise bamboo is a pretty spring chicken!

There are many different varieties of bamboo, but the main one used to make flooring is called Moso Bamboo. It is mainly grown in China and Taiwan and can reach heights of 28 meters.

A certifiably renewable, eco-friendly and sustainable material, bamboo also releases approximately 30% more oxygen into the atmosphere than other plants. Not only that, but Bamboo is very strong and durable, rating higher on the Janka hardness scale than White Oak and Beech.

Benefits of bamboo flooring

  • Eco-Friendly
  • Creates a warm ambience
  • Has character when laid
  • Hard wearing
  • Can be used in every room, including stairs, except the bathrooms
  • Most bamboo flooring can be used with underfloor heating
  • Can withstand humidity
  • Can be laid over almost any subfloor
  • Comes in a variety of colours, finishes and styles
  • Good for allergy sufferers as they do not collect dust and dirt particles.
  • Can be used in a commercial (specifically Strand Woven Bamboo) or domestic setting
  • Can be repaired and refinished.

Disadvantages of bamboo flooring

Not all bamboo flooring can be used in a bathroom or wet room, as it will warp and swell. Instead, you will need to use one that has an all-around finish. Check with your retailer on this one.

Like a traditional wooden floor, it can be scratched and dented, so use door mats and remove shoes when walking on the floor. We would also recommend using felt furniture pads under the feet of sofas.

You also can’t use a steam mop on bamboo flooring like on a wooden floor, and it is liable to sun bleaching. This can become especially noticeable if a rug or furniture is moved to a different position.

How to clean the Bamboo Flooring

  1. With a spot bristle brush, daily sweep the floor to remove all loose debris
  2. Use a spray mop (with removable microfibre cloths) and pH-neutral cleaner. Ensure that the spray mop has a rotating head to get into those hard-to-reach areas.
  3. If using water and a traditional mop, ensure you wring it out and don’t get the floor too wet.
  4. Blot up any spillages as soon as you see them to prevent them from soaking into your bamboo flooring.

Need a professional to clean your bamboo floor?

If you want to refresh and protect your bamboo flooring, upholstery, carpets, hardwood and furnishings, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or emailing branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

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Case Study: Cleaning High-Up Curtains

How our team helped a client dust hard-to-reach curtains.

Dust can accumulate in the most awkward places.

But especially with the potential health risks of a dusty environment, ensuring that these dust-magnet spaces are cleaned is vital.

For example, for one of ServiceMaster Clean Leicester’s commercial clients, a cinema, some high-up curtains were leaving lingering dust and cobwebs above the food and drink counter, making the room unsightly and potentially hazardous for staff and clients.

Thankfully, at ServiceMaster Clean, we have the expertise and tools of over 65 years of cleaning excellence behind us to tackle hard-to-reach areas like high beams.

What we did to help

Pre-clean:

  • Visited the site to scope out the work, allowing us to take measurements and establish the space and timing needed for the cleaning.
  • Produced a quote for the work, along with risk assessments and work method statements, so the client knew what to expect from our services.

On the day of the cleaning, our technicians arrived on site at the agreed time and completed a full risk assessment before setting up our high-rise vacuum.

Upon using this to clean the high beams, our technicians carefully inspected the area to ensure high standards and confirmed the client was very satisfied with the cleaning.

Need expert commercial cleaning services?

 If you want to refresh and protect your upholstery, carpets, hardwood and furnishings or clean hard-to-reach areas, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or emailing branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

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Why upholstery cleaning matters for your business

The benefits of regular upholstery cleaning from the professionals.

When it comes to maintaining a clean and professional workplace, most businesses focus on visible surfaces such as floors, desks, and windows. One area that often gets overlooked is upholstery. These fabric surfaces, from office chairs to reception sofas, collect dust, allergens, bacteria, and stains. Unclean upholstery doesn’t just affect the appearance; it directly impacts the health and comfort of your employees, customers and visitors.

In this blog post, the team at ServiceMaster Clean in Devon share the benefits of regular upholstery cleaning and shines a spotlight on the ServiceMaster Clean difference.

Benefits of regular upholstery cleaning

First impressions count

Your customers and employees notice the condition of your furniture. Dirty or stained upholstery creates an impression of neglect, even if the rest of your workplace is spotless. Clean and fresh-smelling seating communicates professionalism, quality and care.

Healthier indoor environments

Upholstery acts like a sponge, absorbing allergens, dust mites, and bacteria that circulate in indoor air. Without proper cleaning, these contaminants can worsen indoor air quality and contribute to employee allergies or illness. A regular upholstery cleaning schedule helps promote a healthier work environment, reducing sickness absence and improving productivity.

Prolongs the life of your furniture

Over time, dirt, dust and debris accumulate in upholstery and can break down fabric fibres, causing premature wear and tear. Professional upholstery cleaning removes these contaminants and helps extend the lifespan of your office furniture, saving your business money in the long run.

Why choose ServiceMaster Clean for your upholstery cleaning?

With decades of experience in specialist cleaning, you can trust that we will deliver. We use specialised techniques and commercial-grade equipment to clean all types of workplace upholstery, including:

  • Conference room chairs
  • Reception chairs and sofas
  • Armchairs
  • Leather chairs

To prevent fabric damage, such as colour running, we will always conduct a patch test before cleaning and adhere to the manufacturer’s instructions for the specific fabric type.

Our upholstery cleaning services are:

  • Fully insured and compliant with health and safety standards
  • Delivered by DBS-checked and trained professionals who care about results
  • Available on an ad hoc basis or a regular schedule

We work with minimal disruption to your operations and can schedule cleaning at times convenient for your business. To prolong the appearance of your upholstery, we can add stain protection after cleaning.

Ready to refresh your workspace?

If you’re in the Devon and Torbay area and your upholstery needs a refresh, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business or book online today.

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5 Ways to care for commercial carpets between professional cleanings

How to care for commercial carpets between professional cleanings

Commercial carpets endure heavy foot traffic, spills, and day-to-day dirt, so it’s not surprising they show wear quickly. While regular professional carpet cleaning is essential, routine maintenance between cleanings is vital to preserve the appearance, extend carpet life, and maintain a healthy work environment.

In this blog post, the experts from ServiceMaster Clean Devon share how to keep carpets looking their best between professional visits.

  1. Vacuum daily in high-traffic areas

Daily vacuuming in high-traffic areas such as entrances, hallways, and communal spaces helps prevent debris from embedding into carpet fibres and reduces long-term damage. Vacuuming 2–3 times a week is usually sufficient for lower-traffic areas.

  1. Use entrance mats

Placing high-quality entrance mats at all exterior doors prevents dirt from getting onto your carpets. These mats will capture moisture, mud, and debris before it hits your carpeted areas.

The mats should be regularly cleaned or replaced and securely placed to prevent a trip hazard.

  1. Address spills immediately

In a busy workplace, spills are inevitable. Blot spills immediately with a clean cloth, and keep a basic spot-cleaning kit available for common stains like coffee, ink, or food.

Avoid harsh chemicals, as they may damage the carpet or set the stain. If a spill is stubborn, it’s best to contact your professional cleaner for advice.

At ServiceMaster Clean, we offer and utilise our own SpotHero spray for expert and efficient stain removal.

  1. Rearrange furniture occasionally

Heavy furniture can create dents or worn spots in your carpet. Occasionally rotating furniture, such as reception area chairs or desks, helps distribute wear more evenly and extends the carpet’s life.

  1. Keep air ducts and HVAC filters clean

Dust and particles in the air eventually settle into carpet fibres. Keeping your air system clean reduces airborne contaminants and the overall buildup in your carpets.

Why regular carpet maintenance matters

As well as making your carpets look better, routine care also:

  • Enhances indoor air quality
  • Creates a cleaner, more professional image
  • Helps delay costly carpet replacements

Partner with ServiceMaster Clean

Coupling routine maintenance with regular deep cleaning is the most effective way to keep your carpets in tip-top condition. At ServiceMaster Clean, we deliver expert deep carpet cleaning and can recommend the best schedule based on your space, usage, and budget.

To book a commercial carpet deep clean, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business or book online to see how we can help you today.

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Case Study: Cleaning 40 Hotel Room Curtains

How our team spruced up the curtains for a hotel in Leicester.

Hotel bedrooms can be an unexpected breeding ground for germs and allergens, from dust and dust mites to bacteria. Keeping them clean is essential to ensuring guests’ well-being and the appearance of the room.

This means more than just regular cleaning of the room itself. Soft furnishings and curtains must also be cleaned regularly for optimal hygiene and appearance.

That’s where we come in.

This case study from ServiceMaster Clean Leicester shows how our professionals take good, regular care of a hotel’s 40+ rooms by deep cleaning their curtains, focusing particularly on removing stains.

What we did

  1. Quote: As with any job, our first step is to provide a free, no-obligation quotation, so you know what to expect from our services. In this instance, this was done remotely, alongside all the relevant insurance documentation.
  2. Confirm Methods: Once the price and date were agreed, we emailed the confirmation to the customer along with the Risk Assessment and Method Statement (RAMS).
  3. Cleaning in Situ: Our expert cleaning technician arrived with all the equipment and products needed on the agreed date and time. We clean the curtains in situ, so we don’t need to remove them. This is effective for the hotel, because the room can still be rented as it won’t be without curtains.
  4. Inspection: We inspected the areas and worked out their construction, so we know which products and equipment will work best.
  5. Removing Stains: We used our products to remove stains and cleaned the curtains using our specialist equipment.
  6. Re-Inspection: We re-inspected the curtains to ensure all stains were removed and the curtains were clean.

We repeated this across the hotel’s 40+ rooms, leaving a happy client with clean and hygienic curtains.

Need expert commercial cleaning?

For bespoke and expert carpet, upholstery and furnishing cleaning in commercial and residential spaces, contact your nearest ServiceMaster Clean business today or book online today.

If you’re in Leicester and the surrounding areas, contact the team by emailing branches@servicemaster.co.uk or calling 0800 021 3112.

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How do I get rid of carpet beetles?

Think you have carpet beetles? Here’s what to do.

Have you noticed defined holes around the edges of your carpets or where the threads should be on your clothes?

You may have carpet beetles.

These small critters typically only measure 1.5-4mm in length, but can make a sizable impact on the appearance of your carpets, clothing and other furnishings, not to mention the potential allergic reactions and irritation they can cause for humans and our pets.

In this blog post, the carpet experts from ServiceMaster Clean Leicester share everything you need to know about carpet beetles, including what they are, how to identify them, and, most importantly, how to get rid of them.

What are carpet beetles?

Carpet beetles are tiny insects that attack natural fibres like wool, silk, fur, feathers and skins.

There are a few different breeds you can expect to see in the UK, but each has females, males and larvae. The latter are called Woolley Bears because they are covered in brown hairs. It’s these immature larval forms that damage your carpets and other furnishings, not the adults.

Life Cycle

Female carpet beetles can lay between twenty and a hundred eggs between the spring and early summer. These are a white, creamy colour, and hatch after around ten to thirty-five days, depending on the temperature.

These larvae can last at least a year, depending on what they can eat, while the adult beetles can live for anywhere between one and five weeks.

Adults will typically appear in April and May. In June, the larvae hibernate and re-emerge towards the end of February and March the following year.

How do you get carpet beetles?

Carpet beetles can enter your property in several ways:

  • Through an open door or window
  • From an item already with them, such as furniture, a plant, fur, fried fruit and nuts
  • Taxidermy animals

How do I know if I have carpet beetles?

Some telltale signs of carpet beetles are the well-defined holes around the edges of carpets or where the thread should be on clothing.

Adult beetles are also attracted to heat and light, so look around windows and light bulbs for pests.

Although they also enjoy being out of direct sunlight occasionally, you will find them by skirting boards or in shady corners (behind bookcases/dressers, etc). It’s more likely they’ll be attracted to warmer conditions, like airing cupboards.

They lay eggs on wool, feathers, furs and any dried materials of animal origin, such as hair. If you have an infestation, you’ll spot the eggs in these places.

The adults also eat plants and pollen, so if your house plants look a little worse for wear, this could clue you into a carpet beetle infestation.

How do I get rid of carpet beetles?

There are a few ways to get rid of carpet beetles at home and through professional help.

If you choose to use an insecticide, remember that immediate insecticides are improbable, so repeated efforts will be required.

Cleaning Solutions

You can remove carpet beetles with a combined effort of thorough cleaning, targeted treatments and prevention methods.

  • When you vacuum, always wrap the bag and place it in the outside bin.
  • Consult the carpet and upholstery cleaning professionals to get rid of pests.
  • Wipe down surfaces, windowsills, shelves, etc, with vinegar
  • Clean up any food residue immediately
  • Regularly cleaning seldom-used areas to prevent infestations and spreading
  • Keep inspecting your plants and flowers to ensure they are free of beetles

Need professional carpet and upholstery cleaning services?

If you think you may have carpet beetles or other pests like carpet moths, contact your local experts at ServiceMaster Clean to see how we can help.

With over 60 years of experience as leaders in the cleaning industry, we have the tools and know-how to help you eliminate threats to your carpets and furnishings through professional and expert services tailored to suit you.

To learn more about how we can help you, find your nearest ServiceMaster Clean business or book online today.

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Does a carpet absorb sound?

Can a carpet help make your property less noisy?

Carpets are a great addition to any home or commercial property. In addition to their aesthetic function of making everything cosy, they also serve a practical purpose.

In this blog post, the experts at ServiceMaster Clean UK examine carpet acoustics, types and sound waves to see how much sound a carpet absorbs.

Does a carpet absorb sound?

Yes! Carpets can reduce noise in homes and commercial properties by absorbing airborne sound. Sometimes, this can be up to 35%, due to the fibres trapping and dispersing the noise.

This means they reduce the impact sound (for example, footsteps) by creating a barrier between the sound and the floor, helping you to create a more relaxed environment and reducing noise between floors.

What factors affect how much sound a carpet can absorb?

1. Carpet Construction

The amount of sound a carpet can absorb depends on the construction of the carpet, underlay or foam backing.

Generally, a cut pile wool carpet absorbs more sound waves than a looped pile carpet.

This is because of the construction – cut pile carpets have upright pile, whereas a loop pile carpet has looped fibres. The upright fibres will help trap noise within them, making it more effective in trapping sound waves.

2. Thickness and Underlay

Other important factors are the thickness of the carpet pile and whether underlay has been used.

The best chance of reducing noise (assuming you are not buying a specially made acoustic carpet and underlay) is to have a higher cut pile on your carpet and underlay.

Alternatively, you could get a foam-backed loop construction carpet, which may work better than a conventional secondary-backed carpet (carpet + underlay)

3. The Flooring Underneath

Considering the floor underneath the carpet is also important.

Generally, a wooden floor structure absorbs more sound waves than a concrete floor. Your carpet showroom can also advise you and check its technical information to help you make an informed decision.

Need a local carpet expert?

With over 65 years of expertise as your local carpet and upholstery cleaning experts, ServiceMaster Clean have the technology and know-how to support you with the unique specifications of the carpet in your property.

Whether you need carpet cleaning, pest control, repairs or something else entirely, contact your local expert by finding your nearest ServiceMaster Clean business today or booking home-based services online in select areas.

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Case Study: Cleaning High Beams in Hard-To-Reach Areas

How our team helped a client clean six-meter-high beams in one of their meeting rooms.

Dust can accumulate in the most awkward places.

For example, for one of ServiceMaster Clean Leicester’s commercial clients, a six-meter-high beam in one of their meeting rooms is a favourite feature, but one that can be difficult to clean.

But especially with the potential health risks of a dusty environment, ensuring that these dust-magnet spaces are cleaned is vital. Furthermore, in this case, the dust accumulated alongside large cobwebs, making the room unsightly for staff and clients.

Thankfully, at ServiceMaster Clean, we have the expertise and tools of over 65 years of cleaning excellence behind us to tackle hard-to-reach areas like high beams.

What we did to help

Pre-clean:

  • Visited the site to scope out the work, allowing us to take measurements and establish the space and timing needed for the cleaning.
  • Produced a quote for the work, along with risk assessments and work method statements, so the client knew what to expect from our services.

On the day of the cleaning, our technicians arrived on site at the agreed time and completed a full risk assessment before setting up our high-rise vacuum.

Upon using this to clean the high beams, our technicians carefully inspected the area to ensure high standards and confirmed the client was very satisfied with the cleaning.

Need expert commercial cleaning services?

 If you want to refresh and protect your upholstery, carpets, hardwood and furnishings or clean hard-to-reach areas, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or email branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

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Case Study: Upholstery Cleaning in a Busy Commercial Environment

How professional upholstery cleaning can brighten up your commercial spaces.

In a commercial environment, how your property looks plays a huge role in how it is perceived.

First impressions are everything, so maintaining a clean and inviting look is essential to ensuring your customers are comfortable and want to do business with you.

This case study from ServiceMaster Clean Leicester shows how our expert commercial upholstery cleaning services make this a reality for you.

What was the problem?

This customer runs an inflatable play company for children. The reception and café area had several bench seats, some of which were covered in various stains.

Naturally, they felt this was unpleasant for their customers and wanted them cleaned to improve their customer experience and environment.

What did we do?

First, our team of experts attended the site and inspected the areas to be cleaned. This helped us quote the price and produce the relevant rams and method statement.

Considering the type of fabric and the staining present, we determined the best products for removing the stains, cleaned the areas, and then carried out a risk assessment.

Using our professional and expert equipment and cleaning tools, we cleaned the seats of all stains and re-inspected the seats to ensure the job was well done.

What was the result?

When the job was done, the seats were left free of stains, which left the customer thrilled, as they left us this 5-star Google Review:

“We used ServiceMaster Clean for our business in Ashby and they were fantastic.”

“We didn’t think we would be able to get the stains out of our sofas and were contemplating getting new ones, and using this company saved us hundreds and they look [as] good as new!”

“They are very reasonable price-wise, the service was excellent with very good customer service and communication from start to finish.”

“Thanks again, we will definitely be using this service in future.”

Need a professional cleaner?

 If you want to refresh and protect your upholstery, carpets, hardwood and furnishings, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or email branches@servicemaster.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business or book online today.

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How often should carpets be cleaned, and how to clean them

Your carpet cleaning questions – answered.

Your carpets can often be a source of confusion.

Where did that stain come from? Was it originally that colour? Should I clean it? How often? How?

There are many reasons to clean your carpet, from the satisfaction of the fresh look and feel to the arrival of visitors or even health benefits.

But how often should carpets be cleaned? And how?

At ServiceMaster Clean, we have 65 years of expertise as industry leaders in cleaning carpets, upholstery and furnishings in residential and commercial properties across the UK.

So, our experts know a thing or two about cleaning carpets.

In this blog post, they’ve answered some of those common burning questions, like how often should carpets be cleaned, and how to clean them.

How often should carpets be cleaned?

In our professional opinion, ensure you clean your carpets once a year.

We recommend upping this to twice annually for busier homes with children/pets due to the messes they can leave behind, like muddy footprints or dander.

You can hire a carpet cleaning machine or buy a carpet cleaner to clean your carpets.

However, a professional will know how to care for your carpet and clean it.

Buying carpets is expensive and not something you want to do regularly, so looking after your carpet is essential!

So, while cleaning carpets with a DIY method may seem like the easier option – there are lots of things to consider, including:

  • What is the right equipment to use
  • What products to buy/use
  • How to use the equipment
  • What to do with stains

The optimal ways to clean carpets at home

If you decide to clean your carpets yourself and not hire a professional, here are some tips.

Before you clean:

 

  1. Check for stains and spills

Look at your carpet and see if there are any stains/ spillages.

If they are, tackle these first, remembering to work from the edge of the stain to the middle and blot the area carefully.

  1. Blot, don’t rub!

When cleaning a stain, do not rub or scrub the carpet; it could damage the pile.

Wait for this to dry before cleaning the remaining carpet – you might have to tackle the stain several times before it disappears.

  1. Clear the decks

Remove all furniture from the area to be cleaned.

If possible (and weather allows), open as many doors and windows as possible to aid the drying of your carpet.

Not to mention – cleaning carpets is hard work – it will keep you cool!

  1. Vacuum the carpet thoroughly

Go up and down the room and then across the room.

Pay extra attention to corners and high-traffic areas.

Now you are ready to clean your carpet!

Carpet cleaning tips:

  • Check the instructions for the machine and the product you are using and follow these carefully.
  • Do not rush cleaning your carpet – allow yourself plenty of time.
  • Remember to keep children and pets away from the area while you are cleaning.
  • Once you have cleaned your carpet, it should take a few hours to dry – if possible, keep clear whilst the carpet dries to ensure the best result.
  • Once the carpet is fully dry, you can move your furniture back into the room. I would advise placing squares of tin foil under the legs of furniture to ensure that there is no transfer of dye from the furniture onto the carpet – until the carpet is completely dry.

Need a carpet cleaner?

If you want a clean carpet cared for by professionals, find your nearest ServiceMaster Clean business, call 0800 021 3073 today or book a visit from our experts today in select locations.

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Service Spotlight: Commercial floor cleaning in Leicester

Commercial floor cleaning from ServiceMaster Clean.

Winter weather plays havoc with your floors.

Increased foot traffic, mud, rain, snow, and salt all take their toll on the floors in your workplace.

However, help is at hand with our professional commercial floor cleaning service.

Here’s a summary of what we deliver.

Carpet Cleaning

We use specialist, high-grade equipment to remove deep-set grit and dirt from your carpet and rugs.

Our cleaning process features hot-rinse extraction.

This system provides a deep clean and ensures no shampoo or residues are left, which can cause carpets to get dirtier faster.

After cleaning, your carpets will be fully dry within a few hours, which means minimal downtime and disruption.

Hard floor cleaning

We clean all hard floor types, including Karndean, natural stone, tiles, vinyl and wood.

Hard floor cleaning begins with vacuuming to remove dry dust and debris. We then apply a chemical polish remover to remove any previous coatings and contamination.

Using a slow-speed rotary floor scrubber, we carry out a deep roto scrub to remove any polish build-up and loosen any dirt, which is then removed with a high-pressure extraction machine.

We finish by sealing the floor to protect it from water damage and scratches.

Pre-clean site visit

Whether you need carpet cleaning, hard floor cleaning or a combination of both, we’ll begin with a pre-clean site visit.

At this appointment, we’ll discuss your requirements and inspect the floor areas that need cleaning.

Following this visit, we’ll provide a quote and available dates for your floor cleaning. We can clean your floors outside your regular operating hours to minimise disruption.

Why use a professional floor cleaning company?

Routine cleaning can fall short when it comes to deep cleaning and maintaining the longevity of your flooring.

However, professional cleaners have the expertise, equipment, and products to remove stubborn dirt, scuff marks, and stains that might be beyond regular cleaning methods.

Professional deep cleaning restores your floors’ appearance and protects them from long-term wear and tear.

Need a commercial floor cleaner?

To book a no-obligation site assessment and quote, call the ServiceMaster Clean Leicester team on 01803 200 278 or branches@servicemaster.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business to see how we can help you today.

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How to protect your floors from winter wear and tear

Keep your floors safe this winter with this expert advice from ServiceMaster Clean.

We’ve already had our first cold snap of the season, so there’s little doubt winter is coming!

During winter, your workspace’s floors take the brunt of increased foot traffic, mud, rain, and salt.

If you don’t take proper care, this wear and tear can lead to stains, scratches, and long-term damage.

Here are some practical tips to keep your floors in top condition and help maintain a clean, safe, and inviting environment.

  1. Invest in high-quality entrance mats

A simple yet effective way to protect your floors is to place durable entrance mats at all entry points.

Mats trap dirt, moisture, and debris before it reaches your floors. To ensure their effectiveness, make sure you clean the mats regularly.

Also, umbrella stands should be placed where people enter the building to minimise water dripping on floors.

  1. Set up a floor cleaning routine

A regular cleaning schedule will help protect your floors.

Sweep or vacuum floors daily to remove debris that may scratch hard floor surfaces or embed into the carpet.

If you have hard floors, mop them regularly to remove dirt and grime.

Schedule a professional deep clean for a thorough refresh.

A good time to do this is during the holidays.

  1. Use floor protectors in high-traffic areas

Using mats or runners in high-traffic zones, such as entranceways, hallways, and break rooms, will provide a barrier and help protect floors from heavy footfall.

  1. Clean spills and stains immediately

Winter weather brings more opportunities for spills, from coffee mugs to melted snow and ice.

Prompt action can prevent permanent damage, so ensure staff are trained and have the equipment to address spills quickly.

  1. Apply seasonal maintenance treatments

Protective coating on hard floors can help protect against moisture and scratches.

Applying a sealant to tiled or vinyl floors will make them more water-resistant.

  1. Schedule professional floor care

The best way to protect your floors is to use a professional cleaning company.

They will perform a deep clean to remove stubborn stains and grime.

They can also apply protective treatments appropriate to your floor type and inspect for potential issues that may worsen if not dealt with.

Following these tips can help prevent winter damage to your flooring and extend its lifespan.

Need a professional floor cleaner?

If you’re in Leicester and the surrounding areas, to book a no-obligation quote, contact the ServiceMaster Clean Leicester team on 0800 021 3112 or email branches@servicemaster.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business to see how we can help you today.