What to expect from a ServiceMaster Clean Builders Clean.

Construction is finished, the builders have moved out, and your building is ready for new occupants.

Well, not quite!

Even on a tidy site, building work can leave lots of dust and debris that requires cleaning to make the space safe and move-in ready.

At ServiceMaster Clean UK, our Builders Clean service will take care of the necessary clean-up to make your new property habitable and ready for sale or let.

We’re experienced in post-construction cleaning for houses, apartments, restaurants, and offices.

As well as new build cleans, we also clean properties undergoing refurbishment or post-renovation.

But what does this involve? We spoke to ServiceMaster Clean Devon to discuss their Builders Clean process and how they go above and beyond with a Sparkle Clean service.

Builders Clean

For a Builders Clean, our teams will come in once the tradespeople have left the site on your new build or renovation project.

During this visit, we’ll vacuum the floors and wipe all surfaces.

We can also provide this service part-way through your build to clean the area ready for the next stage of work, such as tile or floor laying.

Sparkle Clean

As dust lingers in the air for a significant period after building works are complete, we’ll return later to do what ServiceMaster Clean Devon has dubbed their final ‘Sparkle Clean’.

This will leave your property immaculate and ready for its new occupants to enjoy.

Depending on your property and what work has been completed, a Sparkle Clean can include the following:

  • Vacuuming carpets
  • Professional hard floor clean
  • Remove tile grout and any other residue from trades
  • Spot clean carpets if necessary
  • Dust and wipe clean all surfaces
  • Deep clean kitchen and bathrooms
  • Clean internal and external windows
  • Clean stairwell and lift areas
  • Pressure wash and clean outside areas

Our specialist cleaning team use the latest equipment and industrial cleaning products to achieve the highest cleaning standards.

They’ll be uniformed and have the correct personal protective equipment (PPE) and CSCS cards.

We can provide method statements, risk assessments and COSHH sheets.

Contact Us

For a free, no-obligation quotation and on-site assessment, find your nearest ServiceMaster Clean business today.

Or, if you’re in Devon and the surrounding areas, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Want to know what you can do to mark the coronation of King Charles III?

With the coronation of King Charles III just around the corner, many are wondering how they can celebrate.

And can you blame them? It’s been a while since there was last a coronation in the UK, so the celebration activities aren’t exactly a force of habit.

Rather than letting the day slip by unmarked, here is a list of ways you and your family can celebrate the coronation this weekend.

Fun for the kids

Royal Arts & Crafts

There are lots of activities that the kids can get involved in this weekend.

Particularly those involving arts in crafts.

For some inspiration, try making:

  • Crowns using strips of paper
  • Paper flags using rectangles of paper and lolly sticks.

For tips and alternative methods, check out three ways to make a homemade flag.

For more inspiration, including card carriages and homemade bunting, check out this article from Twinkl on 10 Regal Coronation Crafts.

Writing letters and cards to Buckingham Palace

The King also takes a great interest in correspondence with his subjects. Writing letters and cards to send to Buckingham Palace are a great way to celebrate the occasion.

For guidance on the correct ways to format your correspondence, please visit www.royal.uk/contact

Fun for everyone

For some activities that people of all ages can participate in, look no further than

Creating a time capsule

Take objects and souvenirs that remind you of 2023 and the royal weekend (maybe even some of your crafts) and bury them in the garden so that, in years to come, you can look back on this time with fondness and nostalgia.

This could include a family photo, money, letters, newspapers and stamps.

Place it all in a secure container and bury it to be dug up in future.

For a step-by-step Time Capsule building (and burying) guide, check out this article from Millets.

Hosting a garden party

To celebrate a royal occasion, there is nothing better than a street or garden party.

While the date to register a road closure to host your street party has passed, there may still be one in your area.

Failing that, a good old-fashioned garden party never goes amiss.

Just don’t forget the bunting, finger sandwiches and scones!

For more activity inspiration and to find events near you this weekend and beyond, check out this coronation event map and locator from the UK Government.

A clean fit for a king

Tidy up your palace with ServiceMaster Clean.

Whether you’re expecting company or restoring damage after they’ve gone, we know you have better things to do than spend your holiday cleaning stains or repairing damage to your furnishings.

Our experts have over 60 years of experience in delivering residential cleaning services for carpets, upholstery, rugs, and hardwood floors, so you can trust us to provide a royal treatment!

For residential cleaning services as little or often as you like, find your local ServiceMaster Clean business today or book online in select locations.

Meet Brand Manager Sophie Orme from ServiceMaster Clean.

Sophie Orme has been a dedicated supporter of our franchise business owners as Brand Manager for ServiceMaster Clean Residential Services in the UK, having been in the business for 12 years!

Sophie is committed to developing and growing her network.

She has been a pioneer of innovation who has focused on developing technology to provide the very best customer experience and support to help our franchisees to grow.

She began in the ServiceMaster Brands UK marketing department over 12 years ago and has since climbed the ladder rapidly, working her way up to be a brand manager.

In celebration of International Women’s Day and Women’s History Month, we spoke to Sophie about how she supports the franchisees in our network and what it means to be a woman working in business and franchising.

What’s the best career advice you’ve been given?

“Don’t focus on others. Focus on your own success to drive your determination.”

What do you wish more people knew about being a woman in business?

“You can’t let your history or past determine your future. Make yourself stand out. Gender or age does not impact your drive to reach your goal anymore.”

What’s an accomplishment or win that makes you especially proud?

“Becoming a ServiceMaster Clean brand manager, joining the senior management team and earning the respect of my colleagues.”

What has been a big goal in your career?

“My goal is to drive forward the ServiceMaster Clean brand to be the UK’s No.1 carpet & upholstery cleaning business in the UK. As well as that, I’ve remained focused on developing technology to provide the very best customer experience and support franchisees to grow.”

Want to find out more?

To see how some of those people could help you, find your nearest ServiceMaster Clean business today to receive a free, no-obligation quotation on our bespoke carpet and upholstery cleaning services.

How ServiceMaster Clean keeps your communal areas spotless. 

The communal area of a building is the first place a visitor sees, so it should be clean, welcoming and hazard-free.

However, these spaces are usually heavy-traffic areas, so maintaining high cleanliness levels can be challenging.

At ServiceMaster Clean Devon, we provide a communal cleaning service to meet this challenge and ensure you fulfil your health and safety responsibilities as a landlord.

How we support you

We deliver cleaning for managing agents, housing associations and landlords.

We maintain the hygiene and cleanliness of the communal spaces in their residential and commercial buildings.

How ServiceMaster Clean cleans your communal areas

The exact specification of our communal area cleaning depends on the nature of the building and its use.

However, typically this includes dusting surfaces, wiping high-touch surfaces with antibacterial products and vacuuming carpets and hard floors.

Other tasks we can undertake during regular or one-off cleans include spot-cleaning walls, washing windows (internal and external), deep-cleaning flooring and cleaning bin stores.

Our guarantee

Overall our role is to ensure that the shared spaces in your building are presentable and clean, and we can do whatever cleaning tasks are necessary to achieve that.

Every site has unique communal cleaning requirements, so we agree on a specific cleaning regime with each customer.

This cleaning specification also includes the frequency and the timing of each clean.

Our cleaning services are delivered by fully trained, uniformed, insured staff providing peace of mind for you and the users of your building.

Need your communal areas cleaned?

If you would like a no-obligation quotation for communal cleaning, please contact us on 01803 200 278 or email office@smcdevon.co.uk.

Behind the scenes at ServiceMaster Clean Devon: We look at how to encourage staff success. 

When cleaning, it’s vital to have the right tools.

And in business, the same can be said of the staff. Having the right people in place can make or break your business.

At ServiceMaster Clean, we pride ourselves on the service we deliver and the teams up and down the country who provide it.

As our service quality rests on our team of technicians, we have a comprehensive training programme to ensure they deliver the professional and expert service you expect from us.

At ServiceMaster Clean, we nurture our staff and have high staff retention levels to reflect this – a rarity in the cleaning sector.

Not only does this help us grow local talent and careers in our communities, but it also ensures that you receive top-quality service from experienced professionals.

In this behind-the-scenes look, ServiceMaster Clean Devon shares how they train their staff for the best results and keep their team up to date.

Initial Training

Our training begins on day one.

All new employees experience a rigorous induction programme to familiarise them with the ServiceMaster Clean brand, procedures and health & safety requirements.

As part of induction, we also conduct in-house equipment operation training.

This ensures our technicians know our specific tools and how to use them correctly.

After this process, our technicians are fully equipped to undertake customer cleaning jobs to our exacting standards.

Specialist Training

For specialist cleaning work, such as external soft wash cleaning or flood recovery work undertaken by our ServiceMaster Restore technicians, like in Devon, technicians attend external and accredited training courses.

For example, one of their flood recovery technicians is trained and accredited by the British Damage Management Association (BDMA).

Regular Training

ServiceMaster Clean Devon also holds weekly toolbox briefings.

All technicians attend these to keep them up to date with health and safety.

They also use these sessions to brief on upcoming jobs and to ensure all staff are aware of special considerations.

Fortnightly team meetings also keep the team abreast of operational and business updates.

As well as providing an opportunity to share best practices.

Finally, ServiceMaster Clean Devon undertakes an annual staff appraisal process.

This ensures a yearly review of training needs and a chance for our technicians to explore areas they’d like to up-skill.

As a result, every team member knows and deploys the correct and safe use of cleaning equipment and products.

Learn more

For further information or queries about our operations, contact your nearest ServiceMaster Clean business to speak to your local cleaning experts.

Our staff are at the heart of what we do.

As technology and the world develop, in training our staff to deliver the best possible service, we look after our customers and ensure staff have opportunities to succeed whilst they continue to work with us.

With ServiceMaster Clean, the sky’s the limit.

To contact ServiceMaster Clean Devon and their team, call 01803 200 278 for a free, no-obligation quotation.

Your commercial exterior cleaning questions: answered. 

Regular external cleaning can help maintain your property, improve its appearance and reduce walkway slip hazards.

But cleaning the exterior of your property can come with a host of unknowns.

As experienced providers of external cleaning services to businesses across Devon, the experts at ServiceMaster Clean Devon told us some of the frequently asked questions they hear about exterior cleaning.

  1. What types of surfaces can be cleaned with a pressure washer?

Pressure washers are an effective way to deep clean external surfaces where algae, mould and mildew might build up.

The following exterior areas will benefit from cleaning with a pressure washer:

  • Decking and patio areas
  • Driveways and walkways
  • Roofing and siding
  • Concrete and brick

However, some outdoor surfaces require more care and aren’t suitable for cleaning with a pressure washer. These include:

  • Asphalt shingles
  • Stained wood
  • Lead paint
  • Windows
  • Old mortar
  • Gutters
  1. How often should I have my property pressure washed?

For the majority of surfaces, an annual power washing should suffice.

However, high-traffic areas such as walkways, exterior entrances and car parks might need cleaning more frequently.

This will limit the build-up of dirt and vegetation, which could create a hazard.

  1. Can pressure washing damage my property?

Pressure washers use extremely high-pressure jet streams.

These can cause irreversible damage if incorrectly used or used on unsuitable surfaces.

Therefore, utilising a trained and experienced team is essential when pressure washing your property.

  1. What is the best way to clean gutters?

A gutter vacuum is the best way to clean your gutters.

It sucks up all the debris in the gutter without leaving any mess.

It is also much more effective than other techniques, like cleaning by hand.

  1. When is the best time to clean gutters?

The best time to clean your gutters is after autumn when gutters have become clogged up with falling leaves.

Or at the beginning of spring, when seedlings may take root.

  1. How often should I have my gutters cleaned?

Regular gutter clearing will stop gutters from becoming blocked and causing water damage.

Most properties require an annual gutter clearance, but those with nearby trees should have a twice-yearly clean.

Any gutters overflowing or allowing water ingress into your property will require immediate cleaning.

  1. Why use purified water for window cleaning?

Using purified water to clean windows leaves a completely crystal-clear finish.

Unlike tap water, which can leave impurities on the glass as the water dries.

Instead, purified water evaporates, leaving a clean, spot and streak-free surface.

  1. How often should I clean my windows?

The frequency of your window cleaning will depend on the nature of your business and its location.

For example, the windows of an office building on a busy road will dirty quicker than one on an out-of-town business park.

Generally speaking, properties that have high footfall (a shop or restaurant, for example) or provide healthcare (such as a hospital) will probably need window cleaning once or twice a month.

On the other hand, an office building will probably only need a six-monthly window cleaning.

In need of professional exterior cleaning services?

For external property cleaning, you can’t beat a professional touch.

For expert exterior and commercial carpet and upholstery cleaning services, look no further than ServiceMaster Clean.

To contact the ServiceMaster Clean Devon team, call 01803 200 278 for a free, no-obligation quotation.

Or nationwide, find your nearest ServiceMaster Clean business to see how we can help you today.

The tools ServiceMaster Clean use for expert carpet cleaning. 

We know you don’t want to shell out money buying products and lose time cleaning your carpets.

There are tools out there that can be used to clean carpets that are available to the general public, but most pale in comparison to professional equipment and service.

At ServiceMaster Clean, we do the cleaning for you using the best tools, unavailable to the general public.

Here’s a breakdown of what we use to get the best possible standard of cleaning for your carpets and how they work, so you know what to expect from a ServiceMaster clean.

Pump Spray

We use this to concentrate and apply the exclusive, industrial-strength products used to clean your carpets.

We place the cleaning product within the machine and pump the pressure up. Think of it almost like a pressure cooker.

We then spray the carpet with the product and let it sit before we utilise the extractor.

For smaller or harder-to-reach areas, we utilise a hand sprayer which performs the above but is easier to use on smaller surfaces.

 Extractor machine

Once the product has been applied, we use the extractor to remove the product and clean the carpet.

It has two water tankers attached to a long metal pole (or wand) via pipes.

The head of the wand is what we put onto the carpet (or whatever we are cleaning) to do the bulk of the cleaning.

First, clean, warm water is poured into one tank (or we put in cold water and heat it – a bit like a giant kettle).

Then there is a separate tank to collect the dirty water after the cleaning.

Then we run the wand over the carpet, which pushes clean water into the carpet and sucks out the dirty water.

We also have a smaller version of the extractor called a Spotter that is easier to manoeuvre and is used for smaller or fiddlier items like stair carpets and sofas.

The Roto Machine

This is a large machine with pads at the bottom which we use on hard floors like Amtico, tiles, and stone, but that we sometimes use on some carpets and works similarly to the extractor.

Water is placed into a tank while any product is sprayed onto the floor.

The machine then moves over the floor to clean it. We can also use this machine to strip products off the floor.

We do this by changing the pads on the bottom of the machine – some are more abrasive than others. Think of it like sandpaper coming in different grits.

Tampico brush

Used for spot cleaning and removing stains, visually, the Tampico brush looks like a scrubbing brush… but it isn’t!

The bristles are designed to snap if too much pressure is applied to the item we are cleaning.

While this seems like a potentially odd design choice, it is done to make causing damage to your carpet or rug very difficult.

This brush is one of the more labour-intensive tools in our arsenal, as it is used for cleaning stubborn areas by hand.


The Agitator is a piece of equipment we use in deep cleaning carpets that require a more comprehensive cleaning service.

This is a tool that we use after we have applied a product.

It pushes the cleaning product into the pile of the carpet/rug to perform a deep clean.

We also use this for lifting the pile. Therefore, making it easier for us to carry out a deep clean.

Need your carpet cleaning?

Despite its health benefits, carpet cleaning can be a laborious chore. But with the right tools and expertise, it doesn’t have to be.

To benefit from the expertise, tools, and products of an industry leader in carpet cleaning, find your nearest ServiceMaster Clean business today to book your free, no-obligation quote on our residential and commercial cleaning services.

ServiceMaster Clean breaks down the tools that get your carpets shining like new.

When most people think of a dirty carpet, they think of an accidental spillage or an eyesore.

And work!

Let’s face it, cleaning your carpets is a positive habit to get into.

Not just from an upkeep standpoint. A dirty carpet can cause numerous unforeseen health risks like respiratory problems and a weakened immune system.

But how often do most of us properly clean our carpets? Not very!

For many, this is because it takes extra labour clearing things off of it, then ensuring you have a carpet cleaning agent and waiting for it to take effect.

And when you have a stain, this just isn’t effective, as you can’t react quickly enough to mitigate long-term damage.

But what if we told you there was another way?

At ServiceMaster Clean UK, we have over 60 years of expertise as an industry leader in carpet cleaning.

So, we know the best tools for the job.

Join us as we dive into what carpet cleaning tools are best to have on hand to get the job done right.

  1. A vacuum with a HEPA Filter

A vacuum cleaner is one of the most essential carpet cleaning tools.

However, the type and effectiveness of vacuums can vary wildly.

Due to the health risks of a dirty carpet, ensure your vacuum has a HEPA filter system.

HEPA (which stands for high-efficiency particulate air) is a filter classification.

To qualify as a HEPA filter, systems must remove no less than 99.97% of particulates like dust, pollen, and pet hair from the air.

So, buy a machine that can extract fine dust particles and improve air quality.

For carpet cleaning, it’s also worth investing in a vacuum with an adjustable beater bar to ensure it can be used on the different carpet types on your property.

  1. Stain remover

Stain removers are detergents that help remove stains from your carpet by dissolving the stain from the textile fibres.

Products vary in size, price, and effectiveness, so be discerning in what you buy.

Having a trusted stain remover can be a lifesaver when a spillage occurs as you can ensure it doesn’t have time to set in.

  1. ServiceMaster Clean

With years of experience and the best products and equipment, the best tool for carpet cleaning is ServiceMaster Clean.

We also have our very own expert tools.

ServiceMaster Clean Spot Hero distils all our years of cleaning expertise rolled into one bottle.

Safe to use on water cleanable carpet, fabric, and upholstery, Spot Hero guarantees to vanish common and stubborn like red wine, mud, berries, grease, and dirt, in a flash.

Need your carpet cleaning?

Despite its health benefits, carpet cleaning can be a laborious chore. But with the right tools and expertise, it doesn’t have to be.

To benefit from the expertise, tools, and products of an industry leader in carpet cleaning, find your nearest ServiceMaster Clean business today to book your free, no-obligation quote on our residential and commercial cleaning services.

Service Spotlight: Emergency flood clean-up

The impact of flooding, whether due to a burst pipe or a weather event, can be catastrophic. Floodwater can cause extensive property damage and create a possible health hazard from contaminated water, so clearing up after a flood requires expert remedial care.

Emergency flood clean-up service

We provide an emergency flood clean-up service to manage this stressful event. Our quick response will mitigate potential damage, remove any health risks and restore the building to working order as soon as possible.

Upon arrival onsite, our flood recovery team will assess any risks before beginning the recovery process. Safety is paramount, so our team are highly trained to respond to this type of emergency.

Our powerful machinery and specialist products will simultaneously extract water and sanitise the area, minimising any health risks from contaminated water. Once the floodwater has been removed, we install drying equipment to prevent the potential of further damage from moisture in the atmosphere.

Following this initial containment process, we provide a summary report, including photos and key points, to the client. The property is now ready for the next stage – the specialist in-depth drying process.

Our early response provides reassurance that a flooded property is safe and ensures it can be back in use in the shortest timescale.

In a flood emergency, our flood response team can be contacted on 01803 200278.

Name: Leon Cooper

Job role: Operations Manager

If you were a dog, what breed would you be?

Chow Chow – sturdy, loyal, and like a super soft teddy bear!

If you had a superpower but could only use it once a month, what would it be?

Time travel so I could zip through the ages and then return home.

What do people remember most about you after meeting you for the first time?

My friendly manner.

Are you a good singer?

Yep! As some of the team will tell you 😉

One thing you like about the role?

The varied places we get to visit each day. No day is the same.

And finally…

One thing no one knows about you?

I used to be a balloon artist.

Over-wetting is a nightmare for carpet owners everywhere. But what is it? And why is it so harmful?

Over-wetting your carpet is a surprisingly common concern and problem we tackle at ServiceMaster Clean.

Particularly following an accident or previously botched carpet cleaning job.

Never heard of it? Now worried you should be concerned? Don’t fret.

With over 60 years as leading experts in carpet cleaning, we know a thing or two about carpets and the issues that plague them.

That’s why we’re here to walk you through the common causes, symptoms and solutions for over-wetting.

Over-wetting explained

Essentially, over-wetting does what it says on the tin. It is the process of making the carpet too wet.

“Is this a massive issue?” you scream.

The truth is that problems with over-wetting are more than just the carpet taking longer to dry. The excess moisture left in the carpet can cause more unpleasant and long-lasting concerns.

What are the issues caused by over-wetting?

The problems caused by over-wetting are broad and vary from case to case. But there are some common issues.

The main predicaments we see when dealing with over-wetting are as follows.


Browning on your carpet occurs when carpets don’t dry sufficiently quickly enough. Wool is particularly guilty of this.

This means the carpet fibres are left with unpleasant stain-like brown marks.

We often encounter people who mistakenly think that the new brown stains on their carpets have sprung up out of the blue.

An awful lot of the time, this turns out to be browning.

Often, this results from a poor cleaning job or a store-bought cleaning machine that isn’t up to the task.

The problem with these machines is that they are often inadequate. And in trying to avoid using a professional cleaner, you still need specialist treatment to have any chance of removing the marks they leave.

With browning on the carpet, the likelihood of being able to fix the issue is dependent on what is causing the marks.

But getting a professional opinion will let you know if your carpet can be salvaged.

To see if our experts can help you, contact your nearest ServiceMaster Clean business today on 0800 021 3073.

The smell!

One of the most common problems caused by over-wetting is a lingering bad smell.

After your carpet has been cleaned – whether by you or a professional – most of the moisture should have been removed.

This should leave you with a slightly damp carpet. Any remaining moisture should disappear over the next few hours.

If your carpets fail to dry within this time, the multiplying bacteria or mould may leave a very unpleasant odour. This is increasingly prevalent if water has seeped into the underlay.

To prevent this as much as possible, ensure the room has sufficient airflow where sensible for you to do so.

Failing this, you may need to replace your carpet.

However, when faced with a smelly carpet, depending on its source, you may be able to contact a restoration technician to help.

Thankfully our sister company, ServiceMaster Restore, offers bespoke and on-call restoration services in homes across the UK.

Find your nearest ServiceMaster Restore business to learn more.

Carpet Shrinkage

Possibly the most common issue encountered from over-wetting a carpet is shrinkage.

This comes from excessive water shrinking the carpet from the corners.

In some cases, shrunk carpets can be re-stretched, but often the damage is irreparable.

That’s why it’s vital to understand your carpet and use the right tools when cleaning it.

When applying moisture to your carpet, you must ensure that a powerful enough vacuum is used to get all the excesses and avoid damage.

At ServiceMaster Clean, we have the tools and expertise to get the job done right the first time.

For a carpet cleaning service that you can count on, trust ServiceMaster Clean.

Get in touch with your local professional

If you’re thinking about cleaning your carpet and unsure of how to do it right, don’t take the risk of DIY.

Trust the experts by finding your nearest ServiceMaster Clean business to get help from your local experts.

For more information, call 0800 021 3073 or book a cleaning online through our online shop today*.

*Select locations only

When it comes to carpet cleaning, what difference does a professional touch make?

Faced with a problem, your instinct is probably to deal with it yourself. And in the age of YouTube and social media, it’s never been easier to find out the skills required to perform maintenance jobs.

We know this is the same for cleaning your upholstery or repairing a damaged carpet. But is taking a stab at DIY solutions the best way to fix these issues?

The problem with DIY carpet and upholstery repair

The main problem with any DIY repair is that it’s probably your first attempt at this type of job. Therefore, you’re more likely to face questions than solutions:

Have you fitted the pipes correctly to the machine you’re trying to use? Can you safely prevent spillages or accidents?

The reality is that, on your own, you’re more likely to get things wrong or get overwhelmed with the problem at hand. Sometimes, you could even make things worse.

For example, there is more chance of you shrinking or over-wetting your carpet when carrying out carpet repair stain removal by yourself.

The benefits of a professional service

Using the right equipment

With a professional service, you remove all these doubts. You’re dealing with experts.

This need means you don’t need to worry about technical elements or whether what you’ve found online will work in your specific situation.

At ServiceMaster Clean, carpet and upholstery cleaning and repair is what we do. Each of our technicians is trained to the highest standard to deliver a bespoke and expert service.

Whether it’s a spillage, pest, or wear and tear, we have the right cleaning equipment to tackle whatever problem you’re facing and how to use it safely in your home.

Stains expertise

There are many myths floating around on the internet about what methods or products work best to remove certain stains.

With ServiceMaster Clean, there’s no need for you to worry about what product will work best.

During our 60+ years removing stains, we’ve seen every type of stain you can imagine. So, we know what works and what doesn’t.

With professionals, there is no need for trial and error or uncertainty. If you’re looking for a quick and effective solution and fast – we’re your best choice.

Product Expertise

This goes for mixing products too.

Sometimes when you search for a solution, the site you find can make it feel like you need a PhD in chemistry to understand the chemical solutions they suggest.

By getting in touch with professionals, there is no need to worry about diluting or mixing products. We do it for you!

No hidden costs

A major factor in deciding whether to go to the professionals is cost. Particularly if you’re worried about whether or not the figure you’re given is the figure you’ll pay.

The price we quote includes the products and cleaning by one of our experts.

No collection or delivery headaches

At ServiceMaster Clean, we can clean on the go. You don’t have to take time out of your day worrying about delivering or collecting carpet or furniture for cleaning and repair.

We arrive with our equipment and are ready to get straight to cleaning. So, rather than getting down on your hands and knees scrubbing away, you can put your feet up while we do the work.

Contact your local professional

If you need carpet or upholstery cleaning and repair, get in touch with your local professionals by finding your nearest ServiceMaster Clean business to receive a free, no-obligation quotation.

To learn more, call on 0800 021 3073 or book online today.

Our top tips to get coal and charcoal dust out of the carpet.

‘Chestnuts roasting on an open fire.’

Sound’s nice doesn’t it? A proper Christmas scene. What might throw it off slightly is the sight of coal and charcoal dust on the carpet.

Unfortunately, to clean this stain, you’ll need a bit more than just a quick scrub.

Here at ServiceMaster Clean, we’ve tried and tested the best way to remove coal and charcoal dust from carpets so you don’t have to leave anything to chance.

Cleaning coal dust from the carpet yourself:

  1. Hoover: Lightly vacuum the charcoal or coal dust. Do this gently, to be careful not to put the dust further down the carpet pile.
  2. Treat: Use a solution like ServiceMaster Spot Hero cleaner to treat any remaining stains on the carpet. But be sure to dab and not rub the stain so it doesn’t spread or deepen.
  3. Repeat: You may have to repeat this process to get the best results.


Accompanying charcoal or coal stains you may also have burned or particularly badly stained areas of the carpet.

In cases like these, our expert technicians can carry out any necessary repairs like re-tufting, or using a bonded insert. Be advised, however, for this we will need a spare piece of the original carpet.

Need carpet cleaning this Christmas?

In cleaning stains like charcoal, some of the best solutions are products that aren’t available to the general public. So, for the best results cleaning coal or charcoal dust stains, it’s a good idea to call the professionals.

If a stain is something you don’t feel capable of tackling yourself and would like our experts to come to you, find your nearest ServiceMaster Clean business today to see how we can help.

To learn more about our services, call 0800 021 3073 or book a clean online through our online shop.

Glitter spilt everywhere? Not to worry, here’s how to deal with it.

Christmas time or not, children and adults alike love working with glitter. It’s just plain fun and can add excitement to holiday crafts, artwork and even holiday homework!

The problem with glitter, however, is that one wag of a dog’s tail or breeze from an oscillating fan can send it everywhere, making it look like a troupe of fairies exploded in your home.

To top it all off, glitter is notoriously difficult to remove.

But don’t let fear of cleanup keep you from adding a little sparkle to your daily life. Instead, learn this trick to help you remove glitter from various surfaces – courtesy of ServiceMaster Clean.

How to Remove Glitter with… a Lint Roller?!

Most of us know that lint rollers work well for getting rid of hair like pet shedding or flyaway hairs. They work great on glitter, too, even on carpets!

Simply run the roller over glitter-bombed areas, peeling off layers of the adhesive paper as needed.

Have a mess, but no lint roller handy? You can use duct tape or masking tape to get rid of glitter, too.

Wrap the tape around your hand, sticky side out, and dab up the offending pieces of shimmer in your home.


The roller should pick up a good deal of your sparkling mess, making it easier for you to follow up with the vacuum cleaner or a damp cloth.

After you’ve used the lint roller to “sweep” the glitter in one pile, you can use the hoover to vacuum it up.

Note: Make sure the area you’ll be vacuuming isn’t wet or covered with glue before you get to work. And naturally, you’ll need to use a handheld model or a vacuum cleaner attachment for furniture or table tops.

Use a Damp Cloth

Once you’ve picked up the majority of glitter that’s been spilt with your lint roller or vacuum, you can use a microfiber cloth to deal with any straggling sparkles.

Lightly dampen the cloth and pat it on shimmery surfaces until all the glitter pieces have been removed. And don’t forget to clean your microfiber cloth after you’re finished getting rid of glitter. Otherwise, you could add some unintentional shine to your kitchen countertops.

Note: Before using a damp cloth on an upholstered sofa, you’ll need to check the cleaning instructions. Some fabric furniture can be ruined if you clean it with water.

Need carpet and upholstery cleaning this Christmas?

If an accident or damage to upholstered furniture is something you don’t feel capable of tackling yourself this Christmas, find your nearest ServiceMaster Clean business to see how we can help.

With over 60 years as leading experts in carpet and upholstery cleaning, ServiceMaster Clean and our technicians have all the right skills, know-how and experience to deal with whatever mess the holidays have to throw at you.

To learn more about our services, call 0800 021 3073 or book a clean online through our online shop today.

The best way to remove Mince Pie stains from your carpet.

Mince Pies are an absolute festive MUST. But they’re better off eaten than coating your carpet.

Accidents happen, which is why our carpet cleaning experts at ServiceMaster Clean have been preparing for Christmas mishaps by testing out the best way to remove Mince Pie stains from your carpet.

Myths: BUSTED!

In the cleaning world, there are many old wives’ tales about at-home remedies that remove any stain.

One of the most common culprits is an ingredient that can be found in most kitchens: vinegar.

While vinegar can work well to remove stains on some surfaces, it’s not a surefire method to rely upon all the time.

This is the case with mince pies. Some sources may tell you to use vinegar and washing powder to lift mince pie stains from the carpet, but we don’t advise this.

The combination of vinegar and washing powder does work to remove the stain, but when mixed on the carpet can cause a chemical reaction and get hot.

Therefore, this method is a fire hazard and can cause more harm than good!

How to clean mince pie stains on carpet

So, what should you do instead?

In cases like this, you can be tempted to act fast – which is why the at-home methods are so popular. After all, using whatever you already have on hand seems ideal, doesn’t it?

But, for the quickest and safest results, the best way to deal with mince pie stains is to use a professional cleaning solution.

When tested, our ServiceMaster Spot Hero cleaner made several mince pie stains vanish from the carpet in as little as 2 mins!

ServiceMaster Clean Spot Hero

Easy to buy and use, Spot Hero is the perfect solution to any Christmas messes.

Spot Hero is the culmination of our 60+ years of cleaning excellence, distilled into a single bottle for you to use at home. For the hands-on approach to carpet cleaning, you can’t do better than ServiceMaster Spot Hero.

Buy now and see for yourself.

Need your carpet cleaning this Christmas?

If you would like our experts to come to you, find your nearest ServiceMaster Clean business today to find out more.

Whether it’s stain removal, carpet cleaning, or repair, our teams are on hand to help you this festive season.

To learn more about our range of services, call 0800 021 3073 or book a clean online through our online shop.

Hi, welcome to ServiceMaster Clean Devon. Whether you already know us or have come across us for the first time, here is a short introduction to our business.

We are a Devon-based family-owned franchise of Service Master Clean, a global brand with a reputation for delivering exceptional cleaning and restoration services.

You will find our head office in Torquay, but we provide commercial cleaning services across Torbay, Exeter, East and South Devon. We can assist you with a one-off or regular commercial cleaning services, including:

We consistently invest in training for our team, equipment, and workshop facilities to stay on top of our game and provide you with the most thorough cleaning and restorative services possible.

Being a small local business means we care about our clients and are committed to providing a thorough cleaning service for every single one. While being part of a global franchise means we are backed and supported by a reputable and longstanding business. So you will benefit from the care of a small team and the reassurance of an extensive infrastructure.

If you need any commercial cleaning services and would like a no-obligation quote, please contact us.

If your premises has been flooded, either from stormwater or a burst water pipe, you will need to respond promptly to safeguard your property and its occupants and minimise further damage.

Here is our step-by-step guide for what to do following a flood.

Safety first

  • Evacuate the building and do not re-enter until you are sure it is safe.
  • Switch the electricity and gas off at the mains before beginning any clean-up.
  • Floodwater is often contaminated and should be treated as such even if it appears clean:
  • Wear suitable protective clothing when touching anything that has come into contact with the water.
  • Thoroughly wash hands before preparing food, eating, drinking or smoking.
  • Keep young children, the elderly and those with immune system deficiency away from the property until it has been dried out.

Report and record

  • Contact your insurance company or broker to notify them and begin a claim.
  • Take photographic evidence of the flood damage to your building, equipment and goods.
  • Make a list of damaged items and their condition.
  • When the water has subsided, mark the high water point, including the date, on each wall.
  • Take detailed notes of actions you have taken.

Limit further damage

  • Where possible, clear any residue, water or mud.
  • Remove and dispose of saturated carpets, rugs and upholstery.
  • Move furniture to a flood-free area or raise it off the floor on blocks.
  • Protect wooden furniture by putting plastic under the feet to prevent it from absorbing more water.
  • Open doors and windows to air the property and help with drying.

Your insurance company will send a loss adjuster to survey the damage, determine what remedial work is necessary, and appoint professionals. Your building will need specialist disinfecting and drying out. And depending on the severity of the flood, you may also need remedial building work.

Our cleaning and disaster restoration team is British Damage Management Association (BDMA) trained and accredited to handle flood damage restoration, mitigation, and building drying and dehumidification. If you would like further advice or help to deal with the aftermath of a flood, please contact us.


Late autumn is when fallen leaves add to the detritus, such as dirt and moss gathered in gutters. Left unattended, this build-up causes blockages, leading to overflowing gutters and subsequent water damage to fascia boards, walls, windows, ceilings, insulation, and even foundations.

Regular gutter cleaning will prevent any long-term build-up and protect your property from leaking gutter water damage. It is a straightforward task but can be challenging without the correct specialist equipment, which is where we come in!

Using our high-level gutter vac and pressure washer, we can easily clear gutters of leaves, weeds, dirt and other debris, clearing blockages and preventing overflow problems. It can be a messy job, but we will leave your property as we found it, except with clean gutters!

We also have the equipment and expertise to undertake all external cleaning jobs to help maintain your premises, improve its appearance and reduce walkway slip hazards. For example, we can clean the following:

  • Windows
  • Soffits
  • Facias
  • Masonry
  • External floor surfaces, including decking and paving
  • Walkways
  • Fire escapes

For a free no-obligation quotation, please contact us.

How ServiceMaster Clean Devon helped carpets in a local chapel look like new again.

Glowing reviews are in for  ServiceMaster Clean Devon after they took on a carpet in a local chapel.

The problem

The carpets had not been cleaned since the start of the COVID-19 pandemic back in March 2020, almost 3 years ago!

Due to recently increased usage, the chapel enlisted the help of the Devon team to refresh and bring the carpet back to life (no pun intended) after areas had been left covered in dust and marked from foot traffic and other damage.

Some carpet stains

First steps

The team made an initial visit to carry out a free quote for the job, upon which the team gave a thorough inspection and advised the chapel of what would be the most effective way of dealing with their dirty carpets.

This helped the chapel to reach a decision around the admin of the cleaning, as the team was able to advise on the duration of the projected cleaning, allowing them to advise on the likely shutdown required of the area.

What was done?

Following this, the ServiceMaster Clean Devon team were able to come in and carry out a thorough cleaning out of the chapel’s usage hours, enabling the work to be completed effectively.


Proper kit, fresh carpet

The result

Now, following the cleaning, the chapel has been able to regain full use of the areas that were cleaned and even left a glowing review! A spokesperson for the chapel said:


“I am really happy with the service we got from [ServiceMaster Clean Devon]. Both of the staff I interacted with (the one who came to quote and the one who came to clean) were very friendly and professional.

The job was to clean the carpets in two large spaces, which was done very thoroughly and effectively using their large commercial machine.

With this experience and also the reasonable price I would be happy to invite ServiceMaster Clean back when next needed.”

Get in touch with ServiceMaster Clean

If the floor, upholstery, carpets and/or rugs in your home or commercial property would benefit from a clean from the experts, get in touch with your nearest ServiceMaster Clean business today to find out more about our services and receive a free quote, or book online through our online shop.

To get in touch with the Devon team, give them a call today on 01803 200278. 

We sat down with Sharon Taylor from ServiceMaster Clean Dorset to chat about her experience working with our new online shop.

At ServiceMaster Clean, evolution and development are part of our remit. We pride ourselves on always going above and beyond for all our customers and franchisees.

It’s a given that technology plays a big role in the cleaning industry, which is why we always strive to ensure that we are working with the latest and greatest equipment to provide the best possible service that we can.

At ServiceMaster Clean, we have been working tirelessly on brand-new technological developments to help improve the quality of life and care for our customers, including through our online shop.

Sharon Taylor from ServiceMaster Clean Dorset has been using the online shop since early 2020. We sat down with her recently to chat about her experience.

The benefits

Sharon began testing the e-commerce platform during the start of the COVID-19 pandemic. She says that the quietness of the initial lockdowns worked in her favour to give her the time and space to get acquainted with the systems.

“I thought, ‘It’s an ideal opportunity. It’s a bit quieter, I can give the training module to the lady that used to work in the office and she can train at home,’” she says. “And because we were that much quieter in the office, I could train in the office.

How it works

The shop allows customers from areas across the UK to quickly and easily book a range of services including:

New and existing customers in the current areas with the shop can schedule single-use bookings with our carpet and upholstery cleaning experts. Logging into the platform gives you have access to a diary, allowing you to schedule cleans for whatever days best suit you.

Sharon recognised early on that the platform is another way of shopping that suits the majority of customers.

“This is the way I would shop. You know, I come home after a long day and I think, ‘Oh, I’ve got to do such and such or I need a quote for this, or I need to book that I automatically look to go online.’”

Book now

With over 60 years as a leader in the cleaning industry, all of our ServiceMaster Clean technicians have the knowledge, equipment, and experience to ensure that you receive the best possible service, when and however you need it.

To benefit from quick and easy carpet, rug, floor, and upholstery cleaning, find your nearest ServiceMaster Clean business to find out more. Or book a clean through our shop today for exclusive offers and discounts, like 10% off when you buy online with ServiceMaster Clean Dorset.