The questions to ask yourself when hiring a commercial floor cleaning service. 

Hiring a commercial cleaning company will give you peace of mind that you provide a safe, clean environment for your employees and customers.

But with so many commercial cleaning companies available, choosing the right one can be challenging.

Here is a checklist of questions to help you know what to look for when hiring a commercial cleaning company for your business, from the experts at ServiceMaster Clean.


  1. What services do they offer?

Before hiring a commercial floor cleaning company, you need to ensure that they can meet your requirements.

Cleaning needs vary between floor types and businesses.

For example, hard floors will require an entirely different cleaning regime to carpet, and the requirements for a care home will differ from that of an office.

Therefore, you’ll need a cleaning company with the experience, skill and tools to handle your specific business environment.


  1. Do they provide trained staff?

If you’re inviting an external company to take care of your flooring, you’ll need assurance that they’ll take appropriate care and use the right equipment in the right places.

Find out what training the cleaning company provides to its crew and what background checks they use to vet their staff.


  1. What equipment and supplies do they use?

A professional floor cleaning company should provide all the equipment and products necessary to carry out their duties.

However, if your business has specific requirements that need special cleaning equipment or supplies, perhaps to meet disinfection or sanitisation procedures, check that they can provide those.


  1. Can they offer a flexible schedule?

Limit the potential disruption to your business or organisation with evening or weekend cleaning.

Or perhaps you would like to be able to call on your cleaning company for emergency or ad hoc cleaning in addition to your regular schedule.

The company you choose should be able to offer a schedule that fits your business needs.


  1. What is their reputation like?

One way to assess the quality of a commercial floor cleaning company is to look at its customer feedback.

Read their customer testimonials and online reviews and ask if they have case studies demonstrating their expertise and reliability.

Also, find out if they hold any relevant industry accreditations, as these can provide credible endorsement of their services.


  1. Do they have insurance?

Appropriate insurance is essential should an accident or mishap occur when they’re cleaning your workplace flooring. Only consider a commercial floor cleaning company that has public liability insurance.


Contact us

If you’re looking for a professional commercial floor cleaning company, please get in touch to see how we can help.

We’ve provided commercial floor cleaning for over 60 years, combining the latest cleaning techniques and equipment with highly-trained teams.

Find your nearest ServiceMaster Clean business to learn more.

Whether you’re an existing client or new to ServiceMaster Clean Devon, you might know about our full range of commercial cleaning services.

So, we thought we’d provide a quick summary in this blog post.

Here’s how we can help.


Carpet and hard floor cleaning

Floors in commercial spaces generally get a lot of footfall, making them dirty and worn quickly.

We use a hot water extraction system to remove deep-set grit and dirt from carpets and rugs.

For hard floors, we use specialist, high-grade equipment to professionally strip, deep clean, seal and polish the surface.

Regular floor cleaning will help improve the hygiene and cleanliness of your environment, improve the appearance of your floors and give them longevity.


Communal area cleaning

Communal spaces such as entrance hallways are usually heavy-traffic areas, so maintaining a high level of cleanliness can be challenging.

We provide a cleaning service to ensure that the shared spaces in your building are presentable and clean, undertaking whatever cleaning tasks are necessary to achieve that.


Deep cleaning and environmental cleaning

Deep cleaning goes above and beyond a standard cleaning routine to remove the dirt, dust, grease, and grime built up over time.

Using advanced products, procedures, and equipment, we thoroughly clean those high, difficult-to-reach, technical, complicated, or risky areas, ensuring a clean, fresh and hygienic environment for your customers and employees.


Infection control cleaning

A deep clean, including sanitisation and disinfection, over and above routine daily cleaning, creates a more hygienic environment and significantly reduces health risks.

We use high-grade professional products to kill pathogens.

And for microbes in hard-to-reach areas, we can deploy ozone and fogging treatments to eliminate bacteria and sanitise the environment.


Emergency cleaning

Whether your premises have suffered damage from flooding, fire, malicious activity or a weather event, our specialist reactive cleaning and disaster restoration team are equipped to deal with every eventuality.

Our quick response will mitigate potential damage, remove any health risks and restore the building to working order as soon as possible.


External property cleaning

From clearing gutters to cleaning windows, walls and paving, we have the equipment and expertise to undertake all external cleaning jobs.

Professional exterior cleaning will help maintain your premises, improve its appearance and reduce walkway slip hazards.


Builder’s cleans

Our builder’s clean service will take care of the necessary clean-up to make your new property habitable and ready for sale or let after construction or renovation.

We clean after the builders have left and return later for a final ‘sparkle clean’.

We achieve the highest cleaning standards using the latest equipment and industrial cleaning products.


Vacant property cleaning

Preparing a vacant property for the next occupant may require more than straightforward cleaning.

If a previous resident has left unwanted contents and potential health hazards, it’ll need a specialist approach.

We have the expertise to safely clear and clean your premises, ready for the specialist trades to undertake repairs and redecoration or for your new tenant to move in.


Need a new cleaner?

If you’d like a no-obligation quote for any of the services above, please contact our ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

How the ServiceMaster Clean Devon team restores flooding damage in a flash.

At this time of year, winter storms bring sudden heavy rainfall that can flood homes and properties.

Floodwater can cause extensive property damage and create a possible health hazard from contaminated water, so clearing up after a flood requires expert and prompt remedial care.

With 60 years of expertise behind them, ServiceMaster Restore is one of the longest-established disaster restoration companies in the UK and a founding member of the BDMA, which sets the industry standards for fire and flood restoration.

They use experienced technicians and specialist equipment to restore properties to their pre-loss condition with minimal disruption and delay.

This recent case study from ServiceMaster Clean Devon‘s Restore Team provides insight into the process and the benefits of using their services.


What was the problem?

The team were called to assist after a 1902 mid-terraced property was flooded during a heavy downpour.

Black water had entered the house via the front entrance and, due to its volume, passed throughout the ground floor, affecting the kitchen to the rear, the front living room (including a timber-clad understairs cupboard that houses a washing machine and an upright fridge freezer), and the lower section of the carpeted staircase.

The water levels reached approximately 0.6 metres.

Upon our arrival, the homeowner was removing contents from the affected areas.

There was extensive saturation and deposited sediment, particularly beneath the kitchen units.


Solution

First, the team undertook a moisture assessment, which showed high levels as expected.

However, the readings were lower than anticipated in the living room, at skirting levels and to the decorated lower walls, meaning remediation needn’t require major strip-out works to this room.

They then completed a visual inspection of the property:

  • The original historic tiled floor showed no obvious structural defects and has reportedly withstood several similar occurrences. Therefore, we left this structure intact and monitored it throughout the cleanup.
  • They found signs of damage to the understairs cupboard, which had timber tongue and grooved cladding and would need removal.
  • Within the kitchen, the base kitchen units were damaged and would need removal to allow a complete sanitising treatment and facilitate the operation of our drying system.

With the assessment complete, the team began the remedial works, which included:

  • Removal of the kitchen base units and range oven.
  • Removal of all the understairs timber cladding.
  • Thorough rinse, extraction and sanitisation of all affected materials.
  • Injection and tented drying to the affected walls and floors to dry all the trapped moisture.

Outcome

Our input prevented further damage to the property, made it safe and ensured it dried out swiftly.

The homeowner was able to begin reinstating their home in the quickest possible time.

Upon completion, the team issued a dry certificate and a final report with all the essential information for the homeowner and insurer records.


In a pinch?

For expert disaster restoration services, find your nearest ServiceMaster Restore business or contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

How well do you know your cleaning products?

Maintaining a clean, safe, and hygienic workspace is essential to keeping your employees safe, happy, and productive.

However, effective cleaning requires using the right cleaning products which are appropriate for the task.

With so many different types available, it can be confusing to know which to use, so here’s a guide to commercial cleaning products from the experts at ServiceMaster Clean.


Understanding cleaning product categories

In general, most cleaning products can be grouped into the following categories.

Depending on your type of workplace, you’ll probably require several different types.

  • Surface cleaners:
    • Purpose – for general cleaning of surfaces like desks, countertops and appliances.
    • Products – multi-surface cleaners, antibacterial sprays.
  • Floor cleaners:
    • Purpose – designed for different floor types, including hardwood, tile and carpet.
    • Products – floor cleaners, carpet shampoos, floor polishes.
  • Bathroom cleaners:
    • Purpose – for cleaning bathroom surfaces like tiles, sinks and toilets.
    • Products – toilet bowl cleaners, bleach, tile and grout cleaners.
  • Kitchen cleaners:
    • Purpose – formulated for grease and food residue removal in kitchen areas.
    • Products – degreasers, oven cleaners.
  • Disinfectants:
    • Purpose – kill bacteria, viruses and germs to maintain a hygienic environment.
    • Products – disinfectant sprays, bleach, wipes.
  • Specialised cleaners:
    • Purpose – target specific surfaces or materials like glass, stainless steel or electronics.
    • Products – glass cleaners, stainless steel cleaners.
  • Green cleaning products:
    • Purpose – environmentally friendly alternatives with minimal ecological impact.
    • Products – eco-friendly cleaners, biodegradable solutions.

Choosing the right cleaning products

When deciding which cleaners to use, consider the following:

  • Assess the surface – different surfaces require specific cleaning agents. Ensure compatibility.
  • Safety precautions – follow guidelines on the product labels for proper usage and safety measures. Wear appropriate personal protective equipment (PPE), such as gloves and masks.
  • Product reviews – research and read reviews to identify effective and reliable products.

Things to think about

Other considerations when it comes to cleaning products include the following:

  • Check that the right product is being used for the task.
  • Ensure your cleaning staff receive appropriate training before using cleaning chemicals and products.
  • Store all cleaning products according to the product specification’s guidelines.
  • Provide washing facilities and spillage clean-up kits near where any cleaning substances may be used in case of accidents.
  • Keep storage areas well-ventilated.

If you’re unsure which product to use for a particular cleaning task, consult a professional.

For the right cleaner for every task, trust ServiceMaster Clean SpotHero to remove any manner of stains and spills from carpet and upholstery.


Need professional cleaning? 

Some stains are too stubborn and seem impossible to remove yourself.

If you have any concerns regarding your carpets and upholstery, call the professionals.

For help from your local experts, find your local ServiceMaster Clean today.

Meet Arran Cooper, External Works Team Leader from ServiceMaster Clean Devon.

 At ServiceMaster Clean, our teams are integral to our expert carpet and upholstery cleaning services for residential and commercial properties.

Arran Cooper is the External Team Leader at ServiceMaster Clean Devon. We sat down with him to see what’s involved in his work.


How long have you been with ServiceMaster Clean Devon?

“I joined ServiceMaster Clean Devon 11 years ago.”


What do you like most about your job?

“I like the mixture of work and the varied places we get to go to each week.”


What do you enjoy doing outside of work?

“I love walking my dog and spending time with my children in my free time. I also enjoy Motocross.”


What’s an interesting fact about yourself?

“I can do the splits!”


Describe a recent workday:

“I arrive at work at 7.30 am to load the van with the equipment needed for the day and fill our water bowsers.”

“Today’s job is external cleaning for a local housing authority, so we need plenty of water onboard!”

“With the van loaded, we set off for the day’s work – preparing external walls of residential buildings ready for repainting by the decorating team.”

“On-site, we do a quick walk around to check for hazards and then begin cleaning. With our specialist equipment, we high-pressure jet wash the walls, cleaning off the dirt and algae.”

“When all the walls are cleaned, we clear any debris to ensure we leave the site clean and tidy. Our final job is to take photos of the finished work, and then it’s time to pack up the van and head back to the warehouse. Back at the warehouse, I unload the van [and] check the job sheet for tomorrow.”


Want support from a team of cleaning professionals?

For the more specialist and ad hoc cleaning responsibilities, utilising an external provider can be beneficial.

At ServiceMaster Clean, we can help keep your workplace clean and safe with regular or one-off carpet, hard floor and upholstery, infection control cleaning, emergency cleaning, periodic deep cleaning and external cleaning.

For a free, no-obligation quotation from ServiceMaster Clean Devon, call 01803 200278.

Or nationwide, find your nearest ServiceMaster Clean business or shop online today.

Nine essential cleaning responsibilities for all employers.

As an employer, maintaining a clean, safe, and hygienic workspace is essential to keeping your employees safe, happy, and productive.

But what does this entail?

As experts in commercial cleaning, the team at ServiceMaster Clean Devon have put their heads together to compile a list of essential cleaning responsibilities for all employers.

Your specific cleaning responsibilities will depend on the type of business or organisation you run, but typical cleaning responsibilities include…


  1. Maintaining a clean workplace:

  • Ensure that the workplace is clean and free of hazards.
  • Regularly clean and sanitising common areas such as break rooms, restrooms and kitchen areas.

  1. Providing necessary cleaning supplies:

  • Distribute the necessary cleaning products and tools for employees to maintain cleanliness in their workspaces.
  • Ensure an adequate supply of soap, hand sanitisers and paper towels in restrooms and other common areas.

  1. Managing waste disposal:

  • Provide proper waste disposal systems and ensure that rubbish is regularly collected and disposed of.
  • Communicate and enforce any recycling programs.

  1. Ensuring compliance with health and safety regulations:

  • Adhere to local health and safety regulations regarding cleanliness and sanitation in the workplace.
  • Keep up with any changes in regulations and adjust cleaning practices accordingly.

  1. Handling specialised cleaning needs:

Address any specialised cleaning needs, such as spills, accidents, or specific cleaning requirements for certain industries (e.g. healthcare facilities).


  1. Educating employees:

Encourage a culture of cleanliness and personal responsibility for keeping workspaces tidy.


  1. Monitoring and inspecting cleaning standards:

  • Regularly inspect the workplace to ensure that cleaning standards are being met.
  • Address any issues or concerns related to cleanliness promptly.

  1. Responding to health or other emergencies:

  • Implement specialised cleaning measures during health emergencies like the COVID-19 pandemic or an infectious disease outbreak like norovirus.
  • Deal with hazardous events, like flooding, and ensure the area is safe.
  • Follow guidelines from health authorities to protect your employees and customers.

  1. Maintaining a safe external environment:

Keep external walkways clean to prevent trip and slip hazards.


Want help with your cleaning responsibilities?

For the more specialist and ad hoc cleaning responsibilities, utilising an external provider can be beneficial.

At ServiceMaster Clean, we can help keep your workplace clean and safe with regular or one-off carpet, hard floor and upholstery, infection control cleaning, emergency cleaning, periodic deep cleaning and external cleaning.

For a free, no-obligation quotation from ServiceMaster Clean Devon, call 01803 200278.

Or nationwide, find your nearest ServiceMaster Clean business or shop online today.

Need your carpets cleaning?

Carpets in commercial spaces generally get a lot of footfall so they can get dirty quickly.

A regular carpet cleaning schedule will aid in improving the cleanliness and hygiene of your environment, improve the appearance of your carpet, and help it to last longer.

With a team of trained and professional carpet cleaners and our specialist equipment, we can help keep your carpets in tip-top condition.

In this blog post, the team at ServiceMaster Clean Devon shares how they ensure quality commercial carpet cleaning services.


Benefits of regular carpet cleaning

  • Regular carpet cleaning can prevent the flattening of carpet piles, saving time and money on replacement.
  • Frequent cleaning removes dust, dirt, germs and bacteria, which get deep into the carpet and often cause staining and traffic marks.
  • Plus, you’ll have peace of mind that you’re maintaining the highest hygiene standards on your premises.

ServiceMaster Clean’s carpet cleaning services

Pre-clean site visit

We’ll visit your premises to provide a quotation for the carpet cleaning.

This visit involves thoroughly inspecting all carpeted areas to assess the scope of work.

We’ll discuss timings and schedule a date and time that’s least disruptive to your business operations.

We can do the cleaning outside your regular business hours if convenient.


Carpet clean

We use specialist, high-grade equipment for commercial carpet cleaning.

The process features a hot-rinse extraction to remove deep-set grit and dirt from your carpet and rugs so they stay clean for longer.

Using a hot water extraction system provides the best cleaning and, unlike other cleaning systems, ensures no shampoo or residues are left, which can cause carpets to get dirtier quickly.

It also means the carpet will dry within a few hours of cleaning, ensuring minimal downtime.


Ongoing care

To maintain the health of your carpets, they’ll require a regular cleaning programme.

We’ll recommend a schedule tailored to your carpet’s usage, whether monthly, quarterly, bi-annually or annually.


Need your carpets cleaning?

Our teams at ServiceMaster Clean Devon and beyond are fully insured, accredited and certified to carry out commercial carpet cleaning, and our hot water extraction system results in the best, residue-free clean.

If you’re in Devon and the surrounding areas and want to book a no-obligation site assessment and quote, call 01803 200278.

Or nationwide, find your nearest ServiceMaster Clean business or shop online today.

How we work to keep your hard floors clean.

Hard floors are generally easy to keep clean, and regular mopping will help maintain the floor’s appearance and hygiene.

However, from time to time, a deeper hard floor clean is necessary to:

  • Remove ingrained dirt that regular mopping will not achieve.
  • Prolong the life of the flooring.
  • Enhance the appearance and make colours more vibrant.
  • Remove grease and contamination that can cause a slip hazard in commercial kitchens and restaurants.
  • Maintain hygiene levels within changing areas and wet rooms where people walk barefoot.

At ServiceMaster Clean Devon, we professionally strip, deep clean, seal and polish hard floors to remove stains, grease and grime, kill bacteria, bring back the shine and protect the floor. We clean all hard floor types, including Karndean, natural stone, tiles, vinyl and wood.

Some flooring types, such as wood and natural stone, require specialist treatment to protect their integrity. Our experts are fully trained in using the right equipment and products to restore and enhance your floors without damage.

ServiceMaster Clean Devon’s hard floor cleaning process

Pre-clean site visit

  • We’ll visit your premises to provide a quotation for the works and thoroughly inspect all areas to determine the floor type and the correct sealant to apply.
  • We’ll discuss your requirements and ascertain vital information such as footfall volume, how easily you can maintain the floor once the finish is applied, how long the area can be out of use, etc.

Floor clean

  • We vacuum the floor to remove dry dust and debris.
  • A chemical polish remover is applied to remove any previous coatings and contamination.
  • After the product has had time to work, we carry out a deep roto scrub with a slow-speed rotary floor scrubber. This process removes any polish build-up and loosens any dirt.
  • The dirt is removed with a high-pressure extraction machine.
  • The final step is to seal the floor using a sheen of your choice.

We take detailed before and after photos and can provide job reports if required.

Aftercare

  • Before leaving, we advise on the correct products and cleaning procedures to maintain the floor.
  • We can return at six-monthly intervals to clean and spray buff the floor or re-apply polish as necessary.

If you’re looking for a professional hard floor cleaning company, please get in touch to see how we can help.

Need help from professionals?

If you have any questions about dealing with a challenging void property or for a quote to support you on a project, call ServiceMaster Clean Devon on 01803 200 278.

Or, nationwide, find your nearest ServiceMaster Clean business or book online in select locations to see how you can benefit from our services.

Our top tips for cleaning and maintaining hard floors.

Hard floors are popular in commercial settings due to their durability and low maintenance.

Hard floors are generally easy to keep clean, and a regular cleaning schedule will help maintain the floor’s appearance and hygiene.

Here are ServiceMaster Clean Devon‘s tips and advice for cleaning hard floors.

  1. Sweep or vacuum first

Before mopping, sweep or vacuum the floor to remove loose dirt, dust, and debris.

This process prevents these particles from scratching the floor surface during cleaning.

  1. Use the right cleaning solution

Different hard flooring materials require specific cleaning solutions.

For example, hardwood floors should be cleaned with a hardwood floor cleaner, while tile floors may need a tile and grout cleaner.

Always follow the manufacturer’s recommendations for your specific flooring type.

  1. Avoid excess water

Excessive moisture can damage hardwood and laminate floors.

When cleaning these surfaces, use a damp (not soaking wet) mop or cloth. You can use more water for tiles and linoleum, but avoid flooding the floor.

  1. Choose the right mop

Microfibre mops are great for most hard floors because they trap dirt and grime effectively.

Consider using a mop with a reusable and machine-washable microfibre pad to reduce waste.

  1. Scrub grout lines

If you have tile floors with grout lines, use a grout brush or an old toothbrush to scrub the grout periodically to help maintain a clean and fresh appearance.

  1. Use a PH-neutral cleaner

When in doubt, choose a PH-neutral cleaner for hard floors. It’s less likely to damage the finish and is generally safe for most types of flooring.

  1. Dry quickly

Dry the floor soon after mopping to prevent water damage or streaks.

A dry mop or towel can help with this.

  1. Protect high-traffic areas

Consider using rugs or mats to protect the floor from excessive wear and tear in areas with heavy foot traffic.

  1. Address spills promptly

Wipe up spills as soon as they happen to prevent staining or damage to the floor’s finish.

  1. Regular maintenance

Establish a regular cleaning schedule based on the needs of your floor type. High-traffic areas may need more frequent cleaning than less-used spaces.

  1. Avoid harsh chemicals

Avoid using abrasive cleaners or products that could harm your specific flooring type. Always check the manufacturer’s recommendations.

  1. Move furniture carefully

Use protective pads on the legs to prevent scratching the floor.

Lift furniture rather than dragging it to avoid damage.

  1. Inspect and repair

Periodically inspect your floors for any signs of damage or wear and address any issues promptly.

Spotting problems early can help prevent more extensive and costly repairs later on.

  1. Consult professional help

If you’re unsure how to clean or maintain your specific type of hard flooring, consider consulting a professional cleaner or the manufacturer for guidance.

By following these tips and establishing a regular cleaning routine, you can keep your hard floors looking their best and extend their lifespan.

Need help from professionals?

If you have any questions about dealing with a challenging void property or for a quote to support you on a project, call ServiceMaster Clean Devon on 01803 200 278.

Or, nationwide, find your nearest ServiceMaster Clean business or book online in select locations to see how you can benefit from our services.

This case study from ServiceMaster Clean in Devon details how they help institutions and businesses maintain pristine standards of floor cleanliness.

All flooring needs regular cleaning to maintain hygiene, enhance appearance and prolong life.

In a commercial environment where footfall is high, frequent cleaning is essential.

Outsourcing your floor cleaning to an external company like ServiceMaster Clean ensures your standards remain effortlessly high.

Here are two examples of organisations that have benefited from our floor cleaning services in Devon.

The University of Exeter

The University of Exeter requires the team in Devon to clean the carpets in the bedroom and communal areas within its student residence halls.

The carpets within these areas are often stained, and some are problematic, which our teams need to resolve.

Using our specialist cleaning products, combined with high-pressured water and steam, we remove the ingrained dirt and eliminate or reduce the staining.

The university values our service as it frees up its in-house cleaning team to focus on deep cleaning the other areas of the residence buildings ready for the students to occupy.

Exmouth Leisure Centre

Exmouth Leisure Centre has a floor care program with ServiceMaster Clean.

We regularly attend the site to deep clean hard floors in the changing rooms, café areas, toilets and exercise areas.

Typically, the floors have a lot of ingrained dirt from mop usage.

We use a specialist floor cleaning product to loosen the dirt and contaminants from the floor’s surface.

Once the dirt is visibly lifted, we scrub the floors with a rotary floor scrubber and extract the grime with a high-powered steam extraction machine.

The steam extraction leaves the floors clean and sanitised, ready for use.

Our cleaning requires little downtime so the facility can stay open with minimal disruption to the leisure centre’s users.

Need help from professionals?

If you have any questions about dealing with a challenging void property or for a quote to support you on a project, call ServiceMaster Clean Devon on 01803 200 278.

Or, nationwide, find your nearest ServiceMaster Clean business or book online in select locations to see how you can benefit from our services.

What’s involved in our property clearance and clean service?

Preparing a void property ready for the next occupant can sometimes require more than a straightforward cleaning.

If a previous resident has left unwanted contents and potential health hazards, it’ll need a specialist approach.

At ServiceMaster Clean, we have the expertise to safely clear and clean your premises, ready for the specialist trades to undertake repairs and redecoration or for your new tenant to move in.

In this blog post, ServiceMaster Clean Devon walks us through their property clearance and cleaning process so you know what to expect when you book with the experts.

What we do

We follow a three-step process to clear and clean a void property.

Since we handle everything, you won’t need to deal with separate organisations ensuring a quick and seamless service.

Out three-step process to void property cleaning

  1. Making it safe

First, we remove biohazards, sharps and bodily fluids from the property.

Each team member has the appropriate protection equipment and is trained to handle these high-risk materials and manage their safe removal.

  1. Clearing rubbish

As soon as the property is clear of hazardous materials, we remove and dispose of any other unwanted contents.

As well as general rubbish, we can take away items requiring specialist disposal, such as fridges and freezers.

  1. Deep cleaning

With all waste cleared, we move on to the deep clean and decontamination.

This final stage ensures that the property is clean and hygienic.

If necessary, we can thoroughly disinfect the property by fogging or Ozone treatment, where very fine droplets of disinfectant are sprayed throughout to remove unwanted odour and kill mould and microorganisms.

We supply reports on our findings, along with before and after photographs and can also provide method statements, risk assessments and COSHH sheets.

As soon as we have cleared and cleaned down the property, you can bring in your tradespeople to prepare the property for the next occupant.

Need help from professionals?

If you have any questions about dealing with a challenging void property or for a quote to support you on a project, call ServiceMaster Clean Devon on 01803 200 278.

Or, nationwide, find your nearest ServiceMaster Clean business or book online in select locations to see how you can benefit from our services.

What to expect from ServiceMaster Clean Devon.

At ServiceMaster Clean, we pride ourselves on our high work quality and exceptional customer service.

But, of course, we would say that… so, in the name of walking the walk, we spoke to ServiceMaster Clean Devon about what you can expect from us.

Whether you’re instructing us to provide ongoing communal cleaning or a one-off emergency clean, you can rest assured of our quality assurance guarantee.

This means:

  1. Safety first: We conduct risk assessments on our cleaning services and create risk assessment method statements (RAMS). Our staff wear appropriate personal protective equipment (PPE) and follow a step-by-step safe working guide to deliver best practices consistently.
  2. Superior equipment: We continually upgrade and invest in our equipment to ensure it’s appropriate for the job and that whatever the cleaning task, we deliver exceptional results.
  3. Responsive service: Our service fits to suit your needs. So whether you need cleaning outside of usual office hours or an emergency response, we’ll deliver what you need.
  4. Clear communication: Depending on the job, we provide before and after photos, completion reports and sanitisation certification to confirm completion to the highest standard.
  5. Staff training: Our new employee induction process and ongoing internal and external industry training programme skills our staff to be the best at their job.
  6. Professional attire: Our branded vehicles and staff uniforms reflect our high standards of professionalism and provide reassurance that we’re genuine.

Interested in professional carpet and upholstery cleaning?

If this sounds like the kind of cleaning company you’d like to look after your property, please call 01803 200 278 or email office@smcdevon.co.uk and let’s see how we can help.

What to expect from a ServiceMaster Clean Builders Clean.

Construction is finished, the builders have moved out, and your building is ready for new occupants.

Well, not quite!

Even on a tidy site, building work can leave lots of dust and debris that requires cleaning to make the space safe and move-in ready.

At ServiceMaster Clean UK, our Builders Clean service will take care of the necessary clean-up to make your new property habitable and ready for sale or let.

We’re experienced in post-construction cleaning for houses, apartments, restaurants, and offices.

As well as new build cleans, we also clean properties undergoing refurbishment or post-renovation.

But what does this involve? We spoke to ServiceMaster Clean Devon to discuss their Builders Clean process and how they go above and beyond with a Sparkle Clean service.

Builders Clean

For a Builders Clean, our teams will come in once the tradespeople have left the site on your new build or renovation project.

During this visit, we’ll vacuum the floors and wipe all surfaces.

We can also provide this service part-way through your build to clean the area ready for the next stage of work, such as tile or floor laying.

Sparkle Clean

As dust lingers in the air for a significant period after building works are complete, we’ll return later to do what ServiceMaster Clean Devon has dubbed their final ‘Sparkle Clean’.

This will leave your property immaculate and ready for its new occupants to enjoy.

Depending on your property and what work has been completed, a Sparkle Clean can include the following:

  • Vacuuming carpets
  • Professional hard floor clean
  • Remove tile grout and any other residue from trades
  • Spot clean carpets if necessary
  • Dust and wipe clean all surfaces
  • Deep clean kitchen and bathrooms
  • Clean internal and external windows
  • Clean stairwell and lift areas
  • Pressure wash and clean outside areas

Our specialist cleaning team use the latest equipment and industrial cleaning products to achieve the highest cleaning standards.

They’ll be uniformed and have the correct personal protective equipment (PPE) and CSCS cards.

We can provide method statements, risk assessments and COSHH sheets.

Contact Us

For a free, no-obligation quotation and on-site assessment, find your nearest ServiceMaster Clean business today.

Or, if you’re in Devon and the surrounding areas, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

How to remove hazardous waste from your premises.

As the private landlord of a residential tenanted building or the manager of a housing association, there may be occasions where you have to deal with hazardous waste that previous occupants have left on your property.

This is naturally not an ideal situation for you.

Particularly as you may not know what to do next.

Thankfully, at ServiceMaster Clean Devon, we do.

As experts in void cleaning and restoration, we know how to safely dispose of dangerous materials and restore your premises to their original condition.

Chiefly, all hazardous waste should be handled cautiously and disposed of quickly, as they can be dangerous for your health.

So, if a tenant has moved out and left hazardous waste, how should you deal with it?

Types of hazardous waste

Hazardous waste covers a wide range of unpleasant substances.

The types of hazardous waste we’ve come across in vacant residential properties include:

  • Drug paraphernalia, such as needles and syringes (sharps)
  • Human and animal waste
  • Bodily fluids
  • Rotten food
  1. Carry out a risk assessment

Before beginning any clean-up, undertaking a risk assessment is necessary to determine the type of waste and how to dispose of it.

Removing hazardous waste will require the correct personal protective equipment (PPE) and the proper biohazard cleaning and sharps removal equipment.

  1. Clear and clean the property

The first step must be to sanitise and clear the property of all waste.

Then the property will require a deep clean to prepare for the next occupant.

  1. Use a professional restoration and cleaning service

Given the health risk and specialist nature of waste clearance cleaning, we recommend using a professional restoration and void cleaning company like local ServiceMaster Clean Devon.

They will have the skills and the equipment to remedy the waste effectively and safely.

The sooner your property is restored, the sooner you can let it to new tenants.

We provide void cleaning and waste removal services to housing associations, private landlords, and environmental health departments.

Our teams are fully trained in all aspects of hazardous and biohazardous waste removal, including the safe collection and disposal of used needles and sharps.

We can also remove fridges, freezers and mattresses requiring unique disposal.

With the waste cleared, we carry out a deep clean and decontamination.

We can also provide fogging, where very fine droplets of disinfectant are sprayed throughout a room to disinfect it thoroughly, or Ozone treatment, which removes unwanted odour and kills mould, vermin and microorganisms.

Contact us

If your property has suffered damage from hazardous waste, contact your local experts at ServiceMaster Clean Devon to help with the clean-up.

With fast response times to callouts in emergencies and preventative solutions to mitigate the reoccurrence of issues, whatever the damage, we will be there for the aftermath.

Call 01803 200 278 or email office@smcdevon.co.uk to see how your local experts can help.

How ServiceMaster Clean keeps your communal areas spotless. 

The communal area of a building is the first place a visitor sees, so it should be clean, welcoming and hazard-free.

However, these spaces are usually heavy-traffic areas, so maintaining high cleanliness levels can be challenging.

At ServiceMaster Clean Devon, we provide a communal cleaning service to meet this challenge and ensure you fulfil your health and safety responsibilities as a landlord.

How we support you

We deliver cleaning for managing agents, housing associations and landlords.

We maintain the hygiene and cleanliness of the communal spaces in their residential and commercial buildings.

How ServiceMaster Clean cleans your communal areas

The exact specification of our communal area cleaning depends on the nature of the building and its use.

However, typically this includes dusting surfaces, wiping high-touch surfaces with antibacterial products and vacuuming carpets and hard floors.

Other tasks we can undertake during regular or one-off cleans include spot-cleaning walls, washing windows (internal and external), deep-cleaning flooring and cleaning bin stores.

Our guarantee

Overall our role is to ensure that the shared spaces in your building are presentable and clean, and we can do whatever cleaning tasks are necessary to achieve that.

Every site has unique communal cleaning requirements, so we agree on a specific cleaning regime with each customer.

This cleaning specification also includes the frequency and the timing of each clean.

Our cleaning services are delivered by fully trained, uniformed, insured staff providing peace of mind for you and the users of your building.

Need your communal areas cleaned?

If you would like a no-obligation quotation for communal cleaning, please contact us on 01803 200 278 or email office@smcdevon.co.uk.

Your commercial exterior cleaning questions: answered. 

Regular external cleaning can help maintain your property, improve its appearance and reduce walkway slip hazards.

But cleaning the exterior of your property can come with a host of unknowns.

As experienced providers of external cleaning services to businesses across Devon, the experts at ServiceMaster Clean Devon told us some of the frequently asked questions they hear about exterior cleaning.

  1. What types of surfaces can be cleaned with a pressure washer?

Pressure washers are an effective way to deep clean external surfaces where algae, mould and mildew might build up.

The following exterior areas will benefit from cleaning with a pressure washer:

  • Decking and patio areas
  • Driveways and walkways
  • Roofing and siding
  • Concrete and brick

However, some outdoor surfaces require more care and aren’t suitable for cleaning with a pressure washer. These include:

  • Asphalt shingles
  • Stained wood
  • Lead paint
  • Windows
  • Old mortar
  • Gutters
  1. How often should I have my property pressure washed?

For the majority of surfaces, an annual power washing should suffice.

However, high-traffic areas such as walkways, exterior entrances and car parks might need cleaning more frequently.

This will limit the build-up of dirt and vegetation, which could create a hazard.

  1. Can pressure washing damage my property?

Pressure washers use extremely high-pressure jet streams.

These can cause irreversible damage if incorrectly used or used on unsuitable surfaces.

Therefore, utilising a trained and experienced team is essential when pressure washing your property.

  1. What is the best way to clean gutters?

A gutter vacuum is the best way to clean your gutters.

It sucks up all the debris in the gutter without leaving any mess.

It is also much more effective than other techniques, like cleaning by hand.

  1. When is the best time to clean gutters?

The best time to clean your gutters is after autumn when gutters have become clogged up with falling leaves.

Or at the beginning of spring, when seedlings may take root.

  1. How often should I have my gutters cleaned?

Regular gutter clearing will stop gutters from becoming blocked and causing water damage.

Most properties require an annual gutter clearance, but those with nearby trees should have a twice-yearly clean.

Any gutters overflowing or allowing water ingress into your property will require immediate cleaning.

  1. Why use purified water for window cleaning?

Using purified water to clean windows leaves a completely crystal-clear finish.

Unlike tap water, which can leave impurities on the glass as the water dries.

Instead, purified water evaporates, leaving a clean, spot and streak-free surface.

  1. How often should I clean my windows?

The frequency of your window cleaning will depend on the nature of your business and its location.

For example, the windows of an office building on a busy road will dirty quicker than one on an out-of-town business park.

Generally speaking, properties that have high footfall (a shop or restaurant, for example) or provide healthcare (such as a hospital) will probably need window cleaning once or twice a month.

On the other hand, an office building will probably only need a six-monthly window cleaning.

In need of professional exterior cleaning services?

For external property cleaning, you can’t beat a professional touch.

For expert exterior and commercial carpet and upholstery cleaning services, look no further than ServiceMaster Clean.

To contact the ServiceMaster Clean Devon team, call 01803 200 278 for a free, no-obligation quotation.

Or nationwide, find your nearest ServiceMaster Clean business to see how we can help you today.

Service Spotlight: Emergency flood clean-up

The impact of flooding, whether due to a burst pipe or a weather event, can be catastrophic. Floodwater can cause extensive property damage and create a possible health hazard from contaminated water, so clearing up after a flood requires expert remedial care.

Emergency flood clean-up service

We provide an emergency flood clean-up service to manage this stressful event. Our quick response will mitigate potential damage, remove any health risks and restore the building to working order as soon as possible.

Upon arrival onsite, our flood recovery team will assess any risks before beginning the recovery process. Safety is paramount, so our team are highly trained to respond to this type of emergency.

Our powerful machinery and specialist products will simultaneously extract water and sanitise the area, minimising any health risks from contaminated water. Once the floodwater has been removed, we install drying equipment to prevent the potential of further damage from moisture in the atmosphere.

Following this initial containment process, we provide a summary report, including photos and key points, to the client. The property is now ready for the next stage – the specialist in-depth drying process.

Our early response provides reassurance that a flooded property is safe and ensures it can be back in use in the shortest timescale.

In a flood emergency, our flood response team can be contacted on 01803 200278.

Name: Leon Cooper

Job role: Operations Manager

If you were a dog, what breed would you be?

Chow Chow – sturdy, loyal, and like a super soft teddy bear!

If you had a superpower but could only use it once a month, what would it be?

Time travel so I could zip through the ages and then return home.

What do people remember most about you after meeting you for the first time?

My friendly manner.

Are you a good singer?

Yep! As some of the team will tell you 😉

One thing you like about the role?

The varied places we get to visit each day. No day is the same.

And finally…

One thing no one knows about you?

I used to be a balloon artist.

Hi, welcome to ServiceMaster Clean Devon. Whether you already know us or have come across us for the first time, here is a short introduction to our business.

We are a Devon-based family-owned franchise of Service Master Clean, a global brand with a reputation for delivering exceptional cleaning and restoration services.

You will find our head office in Torquay, but we provide commercial cleaning services across Torbay, Exeter, East and South Devon. We can assist you with a one-off or regular commercial cleaning services, including:

We consistently invest in training for our team, equipment, and workshop facilities to stay on top of our game and provide you with the most thorough cleaning and restorative services possible.

Being a small local business means we care about our clients and are committed to providing a thorough cleaning service for every single one. While being part of a global franchise means we are backed and supported by a reputable and longstanding business. So you will benefit from the care of a small team and the reassurance of an extensive infrastructure.

If you need any commercial cleaning services and would like a no-obligation quote, please contact us.

If your premises has been flooded, either from stormwater or a burst water pipe, you will need to respond promptly to safeguard your property and its occupants and minimise further damage.

Here is our step-by-step guide for what to do following a flood.

Safety first

  • Evacuate the building and do not re-enter until you are sure it is safe.
  • Switch the electricity and gas off at the mains before beginning any clean-up.
  • Floodwater is often contaminated and should be treated as such even if it appears clean:
  • Wear suitable protective clothing when touching anything that has come into contact with the water.
  • Thoroughly wash hands before preparing food, eating, drinking or smoking.
  • Keep young children, the elderly and those with immune system deficiency away from the property until it has been dried out.

Report and record

  • Contact your insurance company or broker to notify them and begin a claim.
  • Take photographic evidence of the flood damage to your building, equipment and goods.
  • Make a list of damaged items and their condition.
  • When the water has subsided, mark the high water point, including the date, on each wall.
  • Take detailed notes of actions you have taken.

Limit further damage

  • Where possible, clear any residue, water or mud.
  • Remove and dispose of saturated carpets, rugs and upholstery.
  • Move furniture to a flood-free area or raise it off the floor on blocks.
  • Protect wooden furniture by putting plastic under the feet to prevent it from absorbing more water.
  • Open doors and windows to air the property and help with drying.

Your insurance company will send a loss adjuster to survey the damage, determine what remedial work is necessary, and appoint professionals. Your building will need specialist disinfecting and drying out. And depending on the severity of the flood, you may also need remedial building work.

Our cleaning and disaster restoration team is British Damage Management Association (BDMA) trained and accredited to handle flood damage restoration, mitigation, and building drying and dehumidification. If you would like further advice or help to deal with the aftermath of a flood, please contact us.