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Case study: Student accommodation turnaround cleaning

Student accommodation experiences some of the highest levels of wear and tear of any residential environment. With tight turnaround times between tenancies, maintaining consistently high standards of cleanliness is essential to provide incoming students with a fresh, welcoming living space.

A leading provider of student accommodation across Exeter needed a reliable cleaning partner to prepare multiple sites between occupancies, often within just a few days.

ServiceMaster Clean & Restore Devon was appointed to deliver a comprehensive turnaround cleaning programme that met demanding timescales while maintaining consistently high standards.

The challenge

Student accommodation turnarounds pose a number of challenges:

  • Tight deadlines – cleaning up to 50 studio apartments within as little as four days.
  • High standards – ensuring kitchens, bathrooms, appliances and living areas were cleaned to a consistently high standard despite heavy use.
  • Clear accountability – providing site managers with confidence that every room had been cleaned without adding to their workload.

The ServiceMaster solution

ServiceMaster Clean & Restore Devon implemented a structured cleaning programme designed specifically for student accommodation.

  • Kitchens and appliances – Deep cleaning and degreasing of worktops, splashbacks, cupboards, ovens, hobs and refrigerators, inside and out.
  • Bathrooms – Descaling and sanitising showers, toilets and basins, with taps, fittings and glass cleaned to a high finish.
  • Floor care – Vacuuming carpets beneath beds and furniture, together with mechanical cleaning of hard floors to restore heavily used surfaces.
  • Finishing touches – Internal windows cleaned, cobwebs removed, walls spot cleaned, and skirting boards, door handles and light switches wiped down.

Digital quality checks

Every studio apartment was photographed before and after cleaning, providing the accommodation team with a clear record that work had been completed to the required standard.

Efficient site management

Our team collected and returned keys through site reception, helping the turnaround run smoothly while keeping disruption to a minimum.

The results

  • All accommodation completed on schedule, even within the tight turnaround periods.
  • Rooms ready for incoming students, allowing new residents to move straight in.
  • Complete photographic records for every studio apartment, giving the accommodation team confidence that standards had been met.
  • An ongoing partnership to support future student accommodation changeovers.

Planning your next student accommodation turnaround?

Talk to ServiceMaster Clean & Restore Devon about a reliable, fully managed cleaning service that helps you meet tight deadlines without compromising on quality.

Call 01803 200 278 or email office@smcdevon.co.uk.

 

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Case study: A specialist pre-renovation clearance and clean

When a property becomes void, it isn’t always ready for tradespeople to simply walk in and start refurbishment work. At ServiceMaster Clean, we’re regularly called in by property landlords to make empty properties safe and clean after a tenant vacates, so they can be made ready for the next occupant.

Recently, a South West housing association sought assistance after a vacant property was left with significant health and safety hazards. Here’s how ServiceMaster Clean Devon responded.

The challenge

The site required a comprehensive specialist clearance. This included the removal of heavy, bulky items such as a sofa, mattress, fridge, freezer, and TV, alongside a critical needle sweep and the safe removal of hazardous materials. Before any construction or refurbishment trades could begin their work, the property required a rigorous “pre-build clearance and clean” to establish a safe and compliant working environment.

The solution

At ServiceMaster Clean Devon, our teams are fully equipped and trained to handle these high-risk environments. Because we understand the distinct stages of builder’s cleans, starting at the pre-build phase, we deployed a specialist team to tackle the hazardous site.

  • Hazardous clearance and sharps removal: Our operatives conducted a meticulous needle sweep and safely removed all hazardous materials, a task that goes well beyond the scope of a standard cleaning company.
  • Compliant waste disposal: With a valid waste carrier’s licence, we managed the compliant disposal of all waste at a regulated local site, including the specialised disposal of white goods, electronics, and bulky furniture.
  • Safety and compliance first: Our team utilised job-specific PPE and professional-grade materials. As with all our construction-related cleans, ensuring the site was legally compliant and safe for the next phase of workers was our top priority.

 

 

The results

Following the specialist clearance and deep clean, the property was transformed from a hazardous void into a clean, safe, and legally compliant blank canvas.

By managing the biohazards and heavy waste removal legally and safely, we protected the incoming tradespeople and allowed the housing association’s refurbishment project to commence without delay.

Why it matters

This project clearly highlights why appointing the right contractor is crucial. A standard domestic cleaner cannot safely handle sharps, biohazards, or large-scale waste disposal.

Whether you need an initial pre-build clean to make a site safe, an interim clean to keep a live site operational, or a final sparkle clean before handover, ServiceMaster Clean Devon has the expertise, licences, and equipment to get the job done right.

Get in touch

If you have a build, refurbishment, or void-property project coming up and would like to discuss what’s involved, we’d love to hear from you. Call ServiceMaster Clean Devon on 01803 200 278 or email office@smcdevon.co.uk to arrange a free on-site assessment.

 

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What to look for when appointing a builder’s clean contractor

A builder’s clean is one of the final and most important steps in any construction or refurbishment project. It’s your chance to make a great first impression, so it’s worth taking the time to appoint a contractor you can trust, who turns up properly equipped, works safely, and delivers a result that reflects well on everyone involved in the project.

Yet choosing a cleaning contractor for a construction site is something many developers, site managers, and project managers leave until the last minute, often defaulting to whoever is cheapest or most convenient. Here, the team at ServiceMaster Clean Devon highlights what you should be looking for.

CSCS cards

Any cleaning operative working on a live or recently completed construction site should hold a valid CSCS (Construction Skills Certification Scheme) card. This card confirms they have the health and safety knowledge required to work safely in a construction environment.

If a cleaning company can’t confirm that its staff hold CSCS cards, that’s an immediate red flag. Ask for confirmation before agreeing to anything.

PPE and equipment

A professional builder’s clean contractor will arrive with their own appropriate personal protective equipment (PPE).

Equally important is the quality of their cleaning equipment. A builder’s clean requires industrial-grade machinery capable of tackling post-plaster dust, hard-floor restoration, and window cleaning at height.

Full insurance cover

Accidents happen on construction sites, so any contractor you appoint must carry public liability insurance at an appropriate level and employer’s liability insurance for their own staff. Ask to see certificates.

They understand the different stages of a builder’s clean

Not all builder’s cleans are the same. A good contractor will be familiar with the distinction between:

  • Interim cleans — carried out between trades to keep the site safe and workable, removing debris and dust before the next phase begins.
  • Post-build cleans — a thorough clean once the majority of construction work is complete, tackling plaster dust, paint overspray, adhesive residue, protective film removal and more.
  • Sparkle cleans — the final detailed clean before handover, ensuring the property is presented at its very best.

Each stage requires a different approach and level of resources. If a contractor quotes for one without asking which you need, that’s a sign they may not fully understand the scope of the work.

Method statements, risk assessments and COSHH sheets

For any work on a recently completed construction site, you should expect a contractor to be able to provide method statements, risk assessments and COSHH data sheets for the chemicals they use.

These documents demonstrate that the contractor operates professionally, has thought through how the work will be carried out safely, and can be held accountable for their approach.

A free on-site assessment

A reputable contractor will want to see the job before providing a quote. Every construction project is different, with many factors affecting the scope and cost of the clean.

Be wary of contractors who quote over the phone without visiting the site. A cost given without a site visit is rarely accurate and can lead to problems at the invoice stage.

Experience and references

Check whether the contractor has experience with builder’s cleans, specifically as these are different to general commercial cleaning.

Ask for examples of similar projects they’ve completed, and even a reference from a developer or site manager they’ve worked with before.

ServiceMaster Clean Devon provides specialist builder’s clean services across South East Devon, Exeter and Torbay. Our teams hold valid CSCS cards, carry their own PPE, and are fully insured. We offer free on-site assessments and no-obligation quotations.

Call the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk to arrange a site visit and receive a personalised quote.

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From construction site to showroom finish: our builder’s clean service

Once your building project is nearing completion, there’s one final, often underestimated, step that can make or break the impression your finished property makes. That all-important step is the builder’s clean.

At ServiceMaster Clean Devon, we provide specialist builder’s cleans for new builds, refurbishments and renovations. Here, the ServiceMaster Clean Devon team outline what that actually involves.

What is a builder’s clean?

A builder’s clean is a specialist deep clean, either to prepare the property for the next phase of works, or to bring it up to the standard required for handover, photography or occupation.

This specialist clean goes far beyond what a standard domestic cleaner or general cleaning company would handle. Construction sites are challenging. Plaster dust, dried grout, paint overspray, adhesive residue, protective film on windows and surfaces, silicone smears, tile haze, and general construction debris all require the right products, equipment, and experience to remove them effectively.

The four stages of a builder’s clean

Depending on where your project is up to, you may need one or more of the following:

Pre-build clean

Before the trades can go in, the property needs to be safe to work in. Where a previous tenant has vacated the property and left waste or biohazardous materials, a pre-build clean is an essential first step.

Our team are trained in biological and body spill cleans and sharps removal. We also hold a waste carrier’s licence, so we can remove and dispose of waste correctly and legally.

This essential stage right protects your tradespeople, keeps the site legally compliant, and allows work to start without delay.

Interim cleans

Carried out between trades, interim cleans keep the site safe and workable. We remove heavy dust and debris before the next phase begins, protecting on-site workers and the finishes already in place.

Post-build cleans

Once the majority of construction work is complete, a thorough post-build clean removes all construction residues, including plaster dust, paint splatter, tile adhesive, and protective window film.

Sparkle cleans

The final detailed clean before handover leaves every surface spotless and every fitting gleaming. This is the clean that ensures your finished property makes exactly the impression it should.

Our builder’s clean service

Our specialist builders’ clean team covers the full range of tasks required on a construction or refurbishment site, including:

  • General property cleans throughout
  • Carpet and hard floor cleaning and restoration
  • Kitchen and bathroom deep cleans
  • Pressure washing and cleaning of outside areas
  • Window and gutter cleaning

All work is carried out by our own in-house team, not subcontractors, using the latest industrial equipment and professional-grade cleaning chemicals to achieve the highest standards.

Why choose ServiceMaster Clean Devon for your builder’s clean?

CSCS-carded staff

Every member of our builder’s clean team holds a valid CSCS (Construction Skills Certification Scheme) card, confirming they have the health and safety knowledge required to work on a construction site.

Own PPE

Our team arrives fully equipped with their own personal protective equipment (PPE). You won’t be asked to supply anything.

Fully insured

We carry full public liability and employer’s liability insurance, giving you complete peace of mind.

Free on-site assessment and quotation

We visit the site before we quote to ensure we understand the full scope of the work and commit to a price. Our site assessments are free and come with no obligation.

Dedicated account manager

You’ll have a single point of contact throughout the job who understands your project, communicates clearly, and ensures everything runs to schedule.

Full documentation on request

We can provide method statements, risk assessments and COSHH data sheets for all chemicals used.

Fully trained and uniformed staff

Our team are professional, presentable and thorough. We take the same pride in how we represent ourselves on your site as we do in the quality of the clean we deliver.

Who we work with

Our builders’ cleaning service is used by developers, main contractors, site managers, architects, interior designers and property management agents across Devon. Whether you’re completing a single residential refurbishment or managing a larger commercial development, we have the resources and experience to deliver.

Get in touch

If you have a build or refurbishment project coming up and would like to discuss what’s involved, we’d love to hear from you. Call us on 01803 200 278 or email office@smcdevon.co.uk to arrange a site visit.

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Case study: Heritage restoration & specialist carpet cleaning

Specialist restoration of heritage carpets in a high-traffic environment

This case study from ServiceMaster Clean Devon demonstrates the importance of expert care when cleaning carpets in sensitive, high-footfall heritage settings. When historic fibres and prestigious surroundings must be preserved, a considered, specialist approach is essential. In this instance, our team delivered a restorative deep clean that enhanced the appearance of key visitor areas while protecting the integrity and longevity of the carpets in a Grade I-listed property.

The challenge

Working within a Grade I listed environment presents unique logistical challenges. Our team operated under strict site protocols, including:

  • Coordinated site access: navigating complex estate driveways and adhering to secure gate-entry procedures to ensure no disruption to the grounds.
  • Infrastructure management: utilising remote water sources (up to 200 yards from the work zone) and strategically located power points to protect the historic fabric of the building.
  • Scale of task: the main staircase features 6ft wide runners spanning over 100ft (32 steps) plus expansive landings, requiring consistent pressure and temperature control across a large surface area.

Our methodology

To achieve a “visitor-ready” finish while protecting the delicate fibres, we implemented a multi-stage cleaning process:

  1. Fibre-specific preparation: Detailed pre-vacuuming followed by a bespoke pre-treatment solution tailored to the specific carpet composition.
  2. Mechanical agitation: We used mechanical scrubbing on high-traffic treads to gently break down heavy soil deposits without damaging the weave.
  3. Advanced extraction: Using our Ashby Enforcer high-pressure hot water extraction units, we removed deep-seated dirt and allergens. These commercial-grade machines are vital for heritage sites as they offer superior soil removal with considerably reduced drying times.
  4. Specialist finishing: Targeted spot treatments were applied to stubborn stains, followed by high-velocity air movers to ensure the runners were dry and safe for immediate use.

The results

The restoration successfully revitalised the aesthetic of the North Tower and main staircase, lifting the “brown” appearance caused by heavy footfall and restoring the carpets to their original vibrant colours.

  • Total work areas: 56 steps and multiple large-scale landings.
  • Outcome: Full soil extraction and fibre protection, extending the lifespan of these historic assets.
  • Compliance: Full documentation provided, including a detailed digital log of before, during, and after photography for National Trust records.

For specialist carpet cleaning, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

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How often should commercial carpets be professionally cleaned?

Carpets in commercial environments typically withstand heavy use. From daily foot traffic to accidental spills, they rapidly accumulate dirt, dust, allergens, and bacteria, often far more than is visible on the surface.

While regular vacuuming helps keep carpets clean, it only removes surface debris. To maintain carpets’ appearance and performance, professional cleaning is essential. At ServiceMaster Clean, we’re regularly asked how often professional cleaning should be carried out. Here, the team at ServiceMaster Clean Devon explain the answer.

How often should commercial carpets be professionally cleaned?

There isn’t a single perfect schedule for everyone, but as a general guideline, we suggest:

  • High-traffic areas (reception areas, corridors): every 3–6 months
  • Medium-traffic areas (offices, meeting rooms): every 6–12 months
  • Low-traffic areas: every 12–18 months

However, the right frequency depends on how your space is used.

What affects how often your carpets need cleaning?

Many factors affect carpet cleaning frequency; these include:

  1. Footfall – the more people walking through your building, the faster dirt gets into the carpets. Entrances, hallways and communal areas will always need more frequent cleaning.
  2. Type of business – different environments place different demands on carpets:
  • Offices – steady daily use
  • Retail – heavy footfall and increased dirt from outside
  • Healthcare settings – higher hygiene requirements
  • Hospitality – heavy footfall and increased risk of spills and stains
  1. Weather and location – in areas like Devon that experience frequent wet weather, there’s a higher chance of mud and moisture being brought inside, which accelerates wear and soiling.
  2. Carpet type and colour – lighter carpets and softer fibres tend to show dirt more quickly and may require more regular cleaning.

Why regular professional cleaning matters

Having your commercial carpets cleaned regularly provides numerous benefits:

  1. Extends carpet life – dirt particles act like abrasive grit, wearing down fibres over time. Regular cleaning removes these particles and helps carpets last longer.
  2. Maintains a professional appearance – clean carpets create a better first impression for visitors, clients and staff.
  3. Improves indoor air quality – carpets trap dust, allergens and bacteria. Professional cleaning removes these, contributing to a healthier environment.
  4. Reduces long-term costs – routine maintenance helps avoid premature replacement, saving money over time.

Signs your carpets need cleaning

Even if you have a schedule in place, watch out for:

  • Visible staining or patchy appearance
  • Lingering odours
  • Flattened or matted fibres
  • Increased allergy symptoms among staff

If you notice any of these, it’s a good sign your carpets need attention sooner rather than later.

Our approach at ServiceMaster Clean Devon

At ServiceMaster Clean Devon, we take a tailored approach to commercial carpet cleaning. Following a pre-clean site visit to assess your carpets and schedule work at a convenient time, our trained team uses specialist hot-water extraction equipment to remove deep-set dirt and leave carpets clean, fresh, and quick to dry.

To keep them in the best condition, we’ll recommend a bespoke ongoing cleaning programme tailored to your level of use, ensuring long-lasting results with minimal disruption to your business.

How often should commercial carpets be professionally cleaned?

If you’re unsure how often your carpets should be cleaned, we’re happy to assist. Call the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk to arrange a site visit and receive personalised advice for your business.

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Restore the shine: Hard floor stripping and polishing

Hard floors are built to be tough, but over time, even the most durable surfaces can lose their shine. Scratches, scuffs, ingrained dirt, and worn finishes can make floors look tired and difficult to maintain. Regular mopping won’t restore them, but a professional strip and polish will.

The team at ServiceMaster Clean Devon specialise in restoring hard floors to a clean, polished finish. In this article, they summarise the benefits of this service and explain what’s involved.

What is hard floor stripping and polishing?

Hard floor stripping and polishing is a thorough restoration process that removes accumulated layers of dirt, old polish, and other contaminants, then applies a fresh, protective finish.

The process involves:

  • Stripping – removing old layers of polish, sealant, and ingrained dirt
  • Deep cleaning – thoroughly cleaning the floor surface to prepare it for treatment
  • Polishing/sealing – applying a new protective coating to restore shine and durability

In addition to enhancing the appearance, stripping and polishing will safeguard the flooring and prolong its lifespan.

Which floors can be treated?

Stripping and polishing will benefit many types of commercial hard flooring, including:

  • Vinyl
  • Linoleum
  • Amtico and Karndean
  • Stone
  • Sealed wood
  • Rubber flooring

Each surface requires a tailored approach, so we use the correct products and techniques to achieve the best results without causing damage.

Why invest in professional floor restoration?

Floors endure a lot over time, so they naturally deteriorate. Hard floors can become dull and worn, slippery, difficult to clean thoroughly, and prone to damage.

A professional strip and polish breathes new life into hard floors, delivering many benefits:

  1. Restores appearance – floors regain their original colour and sheen, instantly improving the look of your space.
  2. Improves hygiene – removing embedded dirt and bacteria creates a cleaner, healthier environment.
  3. Enhances safety – fresh protective coatings can improve slip resistance.
  4. Extends floor life – the protective finishes reduce wear and delay the need for costly replacement.

Our approach at ServiceMaster Clean Devon

We understand that every site is different, so we tailor our service to suit your environment and minimise disruption to your operations.

Our process includes:

  • A full assessment of your flooring type and condition
  • Selection of the most suitable stripping agents and finishes
  • Use of professional-grade equipment for consistent results
  • Careful scheduling to work around your operations

Our skilled technicians are trained to deliver high standards with exceptional attention to detail. Following restoration, we can provide guidance or ongoing cleaning support to help you maintain the finish for longer.

Regular maintenance combined with scheduled polishing keeps floors looking their best year-round.

Bring your floors back to life

If your hard floors look worn, dull, or are difficult to maintain, a professional strip and polish can make a significant difference. To arrange a site visit and discover how we can restore your floors to their best, call the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

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Case Study: Hotel Carpet Cleaning in Leicester

A local hotel requested that ServiceMaster Clean Leicester clean the carpets in a bedroom and the stair lobby. Guests and staff used these areas daily, which resulted in dirt and stains accumulating. The aim was to remove marks and restore a clean, fresh look.

What We Did

The team emailed a quote and insurance details for peace of mind. After the hotel confirmed the booking, we sent the RAMS and Method Statement.

On the agreed date, the technician arrived on time, ready to work. They inspected the carpets to check the type and condition of the fibre. This helped them choose the right cleaning products and machines.

The team conducted a meticulous deep cleaning of both areas using advanced professional equipment. They paid special attention to high-traffic areas and particularly visible stains that had accumulated over time. By using techniques tailored to each surface, the process effectively lifted trapped dirt and revitalised the original colour and texture, ensuring a fresh and inviting appearance throughout the spaces.

Once the job was finished, the technician examined both areas to verify that the results aligned with the high standards set by ServiceMaster Clean Leicester. During this thorough recheck, the technician assessed the cleanliness, appearance, and overall quality of work to ensure that every detail met the company’s expectations for excellence.

The Result

The carpets looked brighter, cleaner, and smelled fresh. The hotel staff were pleased with the quick turnaround and professional result. Both areas were ready to use later the same day.

Result: Deep-cleaned carpets and another satisfied customer for ServiceMaster Clean Leicester.

To book a hotel carpet cleaning, or any other commercial cleaning service, please call ServiceMaster Clean Leicester on 0800 021 3112 or email branches@servicemaster.co.uk.

For national support, find your nearest ServiceMaster Clean.

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Case Study: Ensuring compliance and cleanliness for housing associations and landlords

Blocked gutters aren’t just an inconvenience; they pose real risks for property owners. From damp problems and property damage to compliance issues and safety concerns, traditional gutter cleaning methods often fall short.

This case study from ServiceMaster Clean Devon demonstrates how our innovative ground-based gutter vacuum system provides a safer, quicker, and more reliable solution, helping property managers uphold high standards across their portfolios while minimising operational risks.

The challenge

A major local housing association, responsible for managing a large portfolio of properties, faced recurring problems with blocked gutters and downpipes. These blockages, mainly caused by foliage, moss, and general debris, resulted in:

  • Property damage – Overflowing water was causing dampness, masonry damage, and roofline deterioration
  • Tenant complaints – Rising maintenance requests and residents’ dissatisfaction
  • Safety concerns – Relying on traditional ladder-based cleaning posed risks to contractors working at height, raising liability concerns and delaying service delivery
  • Compliance issues – Access limitations and time constraints were causing failures to meet scheduled preventive maintenance requirements.

The housing association required a solution that was safe, quick, effective, and fully compliant with health and safety regulations, whilst providing a clear audit trail of completed work.

Our solution

We deployed our specialised ground-based gutter vacuum system to tackle these issues. This advanced equipment enables us to clean gutters and downpipes safely from the ground, avoiding the need for ladders or scaffolding in most cases.

Key features of the system:

  • Safety first – Operators stay safely on the ground, reducing all working-at-height risks – a vital aspect of housing association compliance
  • Powerful clearance – The industrial-grade vacuum provides powerful suction to clear all blockages, including heavy, wet foliage, moss, and silt, from heights up to four storeys
  • Downpipe clearance – The system is highly effective at removing internal blockages within downpipes, which are often the main cause of significant overflow problems
  • Minimal disruption – The service is unobtrusive, completed swiftly, and needs minimal setup, reducing disturbance to tenants and nearby areas.
  • Tidy finish: Importantly, the system removes the debris directly into the vacuum unit. The area surrounding the property is kept completely clear and free of debris, meeting the high standards our clients expect.

Results and client benefits

Before using our service, gutter clearance was slow, risky, and inconsistent, often requiring work at height, two-person teams, and leaving debris scattered. After switching to our ground-based vacuum system, the process becomes faster, safer, and more reliable. Clearance is consistently thorough, debris is contained for a tidy finish, and the reduced risk of blockages helps prevent damp, leaks, and other property issues.

Conclusion

Our unique approach to gutter cleaning provides a quicker, safer, and more comprehensive service than conventional methods. For clients such as housing associations and landlords, this results in cost savings, lower liability, better compliance, and enhanced property protection. By keeping gutters and downpipes clear of foliage and blockages, we help preserve the structural integrity and aesthetic value of properties for all our commercial and residential clients.

For safer, more efficient, and fully compliant gutter maintenance for your properties, we’re here to assist. Contact ServiceMaster Clean Devon today by visiting their website or reaching out directly on 01803 200 278 / office@smcdevon.co.uk to organise a survey or request a quote, and discover how our gutter vacuum system can transform your planned and preventative maintenance.

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How to tackle common carpet stains in commercial spaces

In busy commercial settings, spills and stains on carpets are unavoidable. Spillages, dropped food, and dirty footwear are common occurrences that can make carpets look worn, not to mention unprofessional. Knowing how to handle stains properly can preserve the appearance of your carpet, prolong its lifespan, and maintain a hygienic workspace.

In this blog post, our carpet cleaning experts at ServiceMaster Clean Devon have compiled their top tips on how to tackle common carpet stains.

Identify the stain type

The first step to removing any stain is to identify the cause. While different stains require different cleaning methods, we’ve identified the most common offenders and their origins here:

  • Coffee and tea, which can leave dark, stubborn marks
  • Food and sauces. The grease and colouring agents may require special treatment
  • Ink and marker pens. These can permanently damage fibres if not addressed quickly
  • Mud and dirt may penetrate deep into the carpet fibres, causing long-term staining, discolouration, and potential weakening
  • Chemical spills from some cleaning agents, disinfectants, or office chemicals may discolour carpet fibres

Knowing the cause of the stain allows you to select the most effective cleaning method and stops you from accidentally spreading the stain.

Immediate actions

Act quickly to prevent stains from setting. First, gently blot the stain with a clean cloth or paper towel. Don’t rub as this can push the stain deeper into the fibres.

Use the right solution; for water-based stains, a mild detergent mixed with water can help. For tougher stains, we recommend using specialised carpet spot cleaners. Ensure you work from the outside in to prevent the stain from spreading across the carpet.

Please also avoid using excessive water as this can damage the carpet underlay and cause mould or odours.

When to call the professionals

Some stains are just too tough to remove with DIY methods. These include:

  • Deep-set or old stains
  • Ink, paint, or chemical stains
  • Large spill areas
  • Stains in high-traffic zones that may require restoration rather than surface cleaning

Professional carpet cleaners like ServiceMaster Clean have specialised equipment and products to safely remove stubborn stains without damaging the carpet. They can also apply treatments that prevent future stains.

Preventative tips

Preventing stains is always easier than removing them. There are several proactive steps you can take to protect your commercial carpets:

  • Use entrance mats to reduce dirt and moisture brought in from outside by trapping it at the doorway.
  • Encourage prompt spill reporting to ensure staff know who to alert when there’s a spillage.
  • Vacuum regularly to suck up loose dirt that can grind into fibres and cause stains.
  • Apply carpet protectors to make fibres more resistant to staining by applying sealants or treatments.

Spills and stains are common in any busy commercial space, but how you handle them can make a big difference.

The difference a professional can make

At ServiceMaster Clean, we provide expert carpet cleaning to remove stains and keep your carpets in excellent condition. To book a commercial carpet deep clean, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or, nationwide, find your nearest ServiceMaster Clean business today or book online for expert residential cleaning services.

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External Cleaning for Autumn

How to prepare your commercial property for autumn.

The August bank holiday weekend came to an end, and autumn arrived, bringing the rain that had been absent all summer. While summer sunshine made outdoor spaces look bright, the wet weather of autumn can quickly expose grime, blocked gutters, and slippery surfaces. Keeping your business’s exterior clean is more than just about appearance; it’s also about safety, property maintenance, and preventing long-term damage.

ServiceMaster Clean Commercial Services offers a range of professional external cleaning services to help your business stay safe and look its best throughout the year.

In this blog post, the experts at ServiceMaster Clean Devon, provide a summary of how they can help.

Professional Window Cleaning

Clean windows create a positive impression on clients, visitors and staff. During the summer months, dirt, pollen, and occasional rain can leave streaks and build-up that make windows look grimy and unloved.

With a reach-and-wash window cleaning system, we clean windows from the ground, minimising disruption to your staff and visitors. We use purified water for a sparkling finish.

We’ll ensure that

  • Windows are streak-free and spotless.
  • Frames and sills are cleared of dirt and mould.

Regular professional window cleaning enhances the overall look of your premises. More importantly, it allows natural light to enter your workspace, creating a brighter, more inviting environment.

Pressure Washing

Autumn rain causes moss, algae, and dirt to build up on external surfaces, spoiling their appearance and making walkways slippery. Slippery paths present a safety hazard, while dirty surfaces can create a poor impression on visitors.

Our pressure washing services:

  • Effectively remove moss, algae, mud, and stubborn grime.
  • Protect surfaces by applying appropriate pressure and suitable cleaning techniques.
  • Restore the appearance of paved surfaces, entrances, and exterior walls.
  • Enhance the safety of your outdoor spaces for all users.

Regular pressure washing not only improves safety but also prolongs the lifespan of your surfaces by preventing long-term damage caused by dirt and biological growth.

Gutter Cleaning

Blocked gutters are a common issue in autumn, as falling leaves and rainwater build up and cause obstructions. Overflowing gutters can lead to water damage on walls, foundations, and landscaping, which may result in expensive repairs.

Using a high-level gutter vac combined with pressure washing, we:

  • Remove leaves, moss, and debris from gutters and downpipes to avoid blockages.
  • Allow drainage water to flow freely.
  • Help prevent dampness, leaks, and property damage.

Professional gutter maintenance is essential for keeping your building safe and dry, especially during the wet months.

Why choose ServiceMaster Clean?

With years of experience in external cleaning, we combine the right equipment, professional expertise, and safety-focused methods to keep your premises clean and protected. We understand that you’ll require minimal disruption to your working routine, so we offer a flexible service and clean at a time that suits your schedule.

Autumn is the ideal time to evaluate your building’s exterior. Professional cleaning enhances curb appeal, protects your property, ensures safety, and prevents expensive damage from dirt, moss, or blocked gutters.

To arrange your external cleaning service this autumn, call the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business to see how we can help you today.

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Service Spotlight: Ozone Treatment and Fogging

Learn about ozone treatment and fogging and whether it could be right for your business.

When it comes to keeping your workplace or tenanted properties safe and hygienic, surface cleaning is only part of the equation. Our ozone treatment and fogging services go further, tackling airborne pathogens, lingering odours, and hard-to-reach areas to deliver a deeper, sanitising clean.

In this blog post, the team at ServiceMaster Clean Devon explain how these treatments work and when they could be beneficial to your organisation.

What is ozone treatment?

Ozone (O₃) is a natural gas that acts as a highly effective oxidiser. When released into a space under controlled conditions, it attacks and neutralises airborne bacteria, viruses, mould, and odours. It’s ideal for reaching areas that traditional cleaning methods can’t access.

Ozone treatment can be used to sanitise all indoor spaces, including:

  • Rental properties
  • Hotels and holiday lets
  • Nurseries and educational establishments
  • Toilets and washrooms
  • Changing rooms or leisure facilities

What is fogging?

Fogging involves dispersing a fine mist of professional-grade disinfectant into the air, coating surfaces evenly and reaching areas inaccessible to traditional cleaning methods. It’s fast, efficient, and perfect for regular hygiene maintenance or infection control.

When might you use these services?

Ozone treatment and fogging are helpful in the following situations:

  • Deep cleaning and sanitisation: To thoroughly clean and disinfect a property, such as in a void property situation.
  • Infection control: To minimise the spread of infections in high-risk environments.
  • Odour removal: To eliminate unpleasant odours caused by smoke, sewage, mould, or other sources.
  • Cleanup and restoration: To restore a property after a fire or flood.

Why use these services?

The benefits of ozone treatment and fogging include:

  • Kills 99.99% of known viruses and bacteria
  • Penetrates soft furnishings, vents, and airspaces
  • Neutralises rather than masks persistent odours
  • Minimal disruption to your business
  • Safe for use in a wide range of commercial and residential environments

Whether you’re looking to deep clean between tenants, prepare for a property handover, or respond to an outbreak of infection, ozone and fogging treatments offer total peace of mind.

Safety First

We follow strict protocols to ensure the treatment is safe, controlled, and compliant with industry standards. The premises must be vacated during treatment and ventilated afterwards, but our team will handle everything from setup to safe re-entry.

Want to find out if ozone or fogging is right for your premises?

If you’re in the Devon and Torbay area and require deep cleaning and sanitisation services, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business to see how we can help you today.

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5 Commercial Cleaning tips for summer pollen, dust and allergies

How to keep pollen and other allergens to a minimum in your workplace.

What a summer we’ve had so far with plenty of sunshine, warm weather, and long, bright days. But while it’s been a treat for sun lovers, it’s been a tougher season for allergy sufferers.

From itchy eyes and sneezing fits to general discomfort, allergens like pollen, dust, and mould spores can make workplaces unpleasant for both staff and visitors. And with several more weeks of hot summer weather potentially still to come, now’s the time to act.

In this blog post, the team at ServiceMaster Clean Devon shares simple, practical cleaning tips to help you minimise allergy triggers and create a healthier, more comfortable indoor environment, all season long.

  1. Keep windows clean

Opening the windows to let in fresh air is great, but open windows also allow pollen to enter, so regularly clean window sills and frames to prevent allergens from building up. On days with high pollen counts, consider using air conditioning or an air purifier instead of opening windows, especially in busy areas.

  1. Clean Soft furnishings

Carpets, rugs, curtains, and upholstered furniture are magnets for pollen and dust. The fabric material traps allergens, which can be disturbed and recirculated into the air.

Frequently vacuum using machines with HEPA filters, which are more effective at trapping finer particles. Schedule regular professional carpet and upholstery cleaning.

  1. Improve air quality

Good indoor air quality helps lessen allergy symptoms. Here’s how you can improve the air quality:

  • Clean air vents and filters regularly
  • Use air purifiers in enclosed areas
  • Consider fogging or ozone treatments to neutralise airborne allergens

  1. Dust correctly

Dry dusting exacerbates the problem by dispersing allergens into the atmosphere. Use damp microfibre cloths to capture dust effectively. Focus on high surfaces, vents, blinds, and behind office equipment, which are all common dust traps.

  1. Consider office plants

Some indoor plants can release pollen or contribute to mould, so choose workplace plants wisely. Clean the leaves regularly and ensure not to overwater, as damp soil can encourage mould growth.

Need help with seasonal deep cleaning?

At ServiceMaster Clean, we’re here to help your business stay cleaner, fresher, and more comfortable, all year round. If you’re in the Devon and Torbay area and require deep cleaning, scheduled carpet and upholstery cleaning or air quality treatments, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business to see how we can help you today.

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Why upholstery cleaning matters for your business

The benefits of regular upholstery cleaning from the professionals.

When it comes to maintaining a clean and professional workplace, most businesses focus on visible surfaces such as floors, desks, and windows. One area that often gets overlooked is upholstery. These fabric surfaces, from office chairs to reception sofas, collect dust, allergens, bacteria, and stains. Unclean upholstery doesn’t just affect the appearance; it directly impacts the health and comfort of your employees, customers and visitors.

In this blog post, the team at ServiceMaster Clean in Devon share the benefits of regular upholstery cleaning and shines a spotlight on the ServiceMaster Clean difference.

Benefits of regular upholstery cleaning

First impressions count

Your customers and employees notice the condition of your furniture. Dirty or stained upholstery creates an impression of neglect, even if the rest of your workplace is spotless. Clean and fresh-smelling seating communicates professionalism, quality and care.

Healthier indoor environments

Upholstery acts like a sponge, absorbing allergens, dust mites, and bacteria that circulate in indoor air. Without proper cleaning, these contaminants can worsen indoor air quality and contribute to employee allergies or illness. A regular upholstery cleaning schedule helps promote a healthier work environment, reducing sickness absence and improving productivity.

Prolongs the life of your furniture

Over time, dirt, dust and debris accumulate in upholstery and can break down fabric fibres, causing premature wear and tear. Professional upholstery cleaning removes these contaminants and helps extend the lifespan of your office furniture, saving your business money in the long run.

Why choose ServiceMaster Clean for your upholstery cleaning?

With decades of experience in specialist cleaning, you can trust that we will deliver. We use specialised techniques and commercial-grade equipment to clean all types of workplace upholstery, including:

  • Conference room chairs
  • Reception chairs and sofas
  • Armchairs
  • Leather chairs

To prevent fabric damage, such as colour running, we will always conduct a patch test before cleaning and adhere to the manufacturer’s instructions for the specific fabric type.

Our upholstery cleaning services are:

  • Fully insured and compliant with health and safety standards
  • Delivered by DBS-checked and trained professionals who care about results
  • Available on an ad hoc basis or a regular schedule

We work with minimal disruption to your operations and can schedule cleaning at times convenient for your business. To prolong the appearance of your upholstery, we can add stain protection after cleaning.

Ready to refresh your workspace?

If you’re in the Devon and Torbay area and your upholstery needs a refresh, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business or book online today.

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5 Ways to care for commercial carpets between professional cleanings

How to care for commercial carpets between professional cleanings

Commercial carpets endure heavy foot traffic, spills, and day-to-day dirt, so it’s not surprising they show wear quickly. While regular professional carpet cleaning is essential, routine maintenance between cleanings is vital to preserve the appearance, extend carpet life, and maintain a healthy work environment.

In this blog post, the experts from ServiceMaster Clean Devon share how to keep carpets looking their best between professional visits.

  1. Vacuum daily in high-traffic areas

Daily vacuuming in high-traffic areas such as entrances, hallways, and communal spaces helps prevent debris from embedding into carpet fibres and reduces long-term damage. Vacuuming 2–3 times a week is usually sufficient for lower-traffic areas.

  1. Use entrance mats

Placing high-quality entrance mats at all exterior doors prevents dirt from getting onto your carpets. These mats will capture moisture, mud, and debris before it hits your carpeted areas.

The mats should be regularly cleaned or replaced and securely placed to prevent a trip hazard.

  1. Address spills immediately

In a busy workplace, spills are inevitable. Blot spills immediately with a clean cloth, and keep a basic spot-cleaning kit available for common stains like coffee, ink, or food.

Avoid harsh chemicals, as they may damage the carpet or set the stain. If a spill is stubborn, it’s best to contact your professional cleaner for advice.

At ServiceMaster Clean, we offer and utilise our own SpotHero spray for expert and efficient stain removal.

  1. Rearrange furniture occasionally

Heavy furniture can create dents or worn spots in your carpet. Occasionally rotating furniture, such as reception area chairs or desks, helps distribute wear more evenly and extends the carpet’s life.

  1. Keep air ducts and HVAC filters clean

Dust and particles in the air eventually settle into carpet fibres. Keeping your air system clean reduces airborne contaminants and the overall buildup in your carpets.

Why regular carpet maintenance matters

As well as making your carpets look better, routine care also:

  • Enhances indoor air quality
  • Creates a cleaner, more professional image
  • Helps delay costly carpet replacements

Partner with ServiceMaster Clean

Coupling routine maintenance with regular deep cleaning is the most effective way to keep your carpets in tip-top condition. At ServiceMaster Clean, we deliver expert deep carpet cleaning and can recommend the best schedule based on your space, usage, and budget.

To book a commercial carpet deep clean, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business or book online to see how we can help you today.

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Case Study: Restoring a Local Authority property for reoccupation

 How we prepared a dirty property for reoccupation for a local authority in Devon.

Preparing a vacant property for the next occupant often involves more than just a basic clean. If the previous resident left behind unwanted items or potential health hazards, a more specialised approach is necessary.

This case study from ServiceMaster Clean Devon highlights the benefits of using a specialist for a quick and safe property turnaround.

The Challenge

In April 2025, ServiceMaster Clean Devon was approached by a local authority responsible for managing social housing across the region. One of their flats had been left in a deplorable condition by the previous tenant. The former occupant had vacated the premises, leaving many personal belongings and household waste. The property was cluttered and unhygienic, posing health and safety concerns for staff, contractors, and future residents.

Given the pressing need to prepare the flat for redecoration and eventual reoccupation, the local authority required a rapid and reliable solution that could be delivered within a short time frame and to a high standard.

The Solution

Luckily, ServiceMaster Clean Devon was on hand. We deployed a team of two experienced technicians over two days to address the challenges presented by the site. The approach was methodical and efficient, ensuring the removal of all remaining items and delivering a full deep-cleaning service to prepare the property for further maintenance work.

Key actions taken:

  • Safe removal and responsible disposal of all left-behind belongings and debris
  • Surface cleaning of all rooms, including kitchen and bathroom areas
  • Sanitisation of high-touch points and difficult areas
  • Odour neutralisation to improve the air quality within the flat
  • Ozone treatment to eliminate flies and improve hygiene conditions
  • Preparation of the property for painting and redecoration by other trades

Throughout the project, the team also adhered strictly to safety protocols and environmental disposal regulations, ensuring compliance with the local authority’s operational standards.

The Outcome

By the end of the second day, the flat had been completely cleared, cleaned, and restored to a condition that allowed decorators to begin their work immediately. The local authority was thrilled with the speed, professionalism, and attention to detail shown by the ServiceMaster Clean Devon team.

Our intervention prevented further delays in the property’s maintenance schedule and ensured it could be returned to the housing stock as planned. As a local cleaning service with years of nationwide experience, you can trust us as your cleaning partner to respond quickly and effectively to urgent and complex situations.

 

Why ServiceMaster Clean Devon?

ServiceMaster Clean Devon is known for delivering expert cleaning solutions across the public and private sectors. Our commitment to responsive service, trained personnel, and high standards ensures clients like local authorities can rely on us, especially when timing, hygiene, and presentation matter most.

To see how we can help you today, call 01803 200 278 or nationwide, find your nearest ServiceMaster Clean business to learn more.

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What goes into professional pressure washing?

How the experts make the exteriors of commercial buildings shine with professional pressure washing.

Your building’s exterior is the first thing customers, employees, and visitors see, and first impressions count! It’s likely that over the winter months, dirt, grime, algae and moss have built up on the walls, walkways, fascias, and soffits, making your property look less inviting.

Now is the perfect time for a spring clean, and that’s where professional pressure washing comes in!

But what exactly goes into the process?

In this blog post, the team at ServiceMaster Clean in Devon delves into the details of what goes into professional pressure washing.

Why professional pressure washing is important

The benefits of regular pressure washing are many:

  • Pressure washing extends the life of exterior surfaces by removing damaging buildup and preventing premature wear.
  • It creates a clean exterior, making a great first impression and showing your customers and employees that you care about your business.
  • Pressure washing prevents mould and mildew growth, improving air quality and safety.
  • It makes your workplace safer by eliminating slippery algae and grime from walkways.

Regular pressure washing is more than aesthetics. It’s an investment in your property’s longevity and safety.

Step 1: Assessment and preparation

Before cleaning your building, our team performs a risk assessment and assesses the surfaces to determine the best cleaning approach.

Different materials, such as concrete, brick and metal, require specific pressure levels and cleaning solutions to avoid damage.

We also inspect for cracks or damage that might need attention and clear the area of obstacles, such as outdoor furniture or signage.

Step 2: Choosing the right equipment and solutions

Using the wrong pressure during pressure washing can cause damage, so we select the correct pressure for the job.

We use lower pressure for delicate surfaces like render and higher pressure for concrete or brick.

Choosing cleaning agents is also crucial, so we select the appropriate chemicals for the surface and setting we’re cleaning.

Step 3: The cleaning process

Using professional-grade equipment, we apply the appropriate pressure and cleaning solutions to loosen dirt and stains.

After allowing the solution to break down grime, we use precise pressure settings to remove buildup efficiently.

This process is effective for:

  • Building facades
  • Pavements and walkways
  • Car parks
  • Driveways and patios
  • Roofs
  • Fire escapes

After cleaning, we can apply an inhibitor to prevent algal growth and keep your surfaces looking pristine for longer.

Step 4: Final inspection

After cleaning, we perform a final inspection to ensure every surface is pristine and damage-free. Although pressure washing can be messy, we’ll leave your premises spotless.

Need professional pressure washing?

If you’re in the Devon and Torbay area and your business needs a refresh, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business today.

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How to prevent and control Norovirus in the workplace

How to manage and respond to Norovirus in your workplace. 

Although often referred to as the winter vomiting bug, Norovirus can strike at any time of year and has been particularly prevalent in 2025.

It can spread quickly in the workplace, especially in environments where people are close to one another, such as in offices, schools, hospitals and care homes.

As the virus is highly contagious and can survive on surfaces for several days, prevention is the most effective strategy for protecting against Norovirus and avoiding the inconvenience and expense of staff sickness.

In this blog post, the team at ServiceMaster Clean in Devon provide helpful tips on how to prevent and control Norovirus in the workplace.

Effective prevention tactics

  1. Promote proper hygiene

Encourage frequent handwashing with soap and water for at least 20 seconds, especially after using the toilet, before eating, and after handling shared items.

Alcohol-based sanitisers are not very effective against norovirus. Soap and water are best.

  1. Clean and disinfect surfaces regularly

Contaminated surfaces can remain infectious for days, so regular disinfection is essential. Use chlorine bleach-based cleaners to clean high-touch surfaces (e.g., door handles, light switches, breakroom tables, keyboards) frequently.

  1. Practice food-safe handling

Anyone working with food should wash their hands thoroughly and stay at home when sick.

Thoroughly washing fruits and vegetables and following safe food handling practices are essential to limiting the risk of foodborne outbreaks.

  1. Laundry protocols

Norovirus particles can attach to fabrics, so any bedding, towels, and clothing used by infected individuals should be washed. To kill the virus, wash items at a high temperature (at least 60°C) with detergent.

  1. Staying home

Employees with vomiting, diarrhoea, or norovirus symptoms should stay home for at least 48 hours after symptoms stop to prevent the virus from spreading.

  1. Workplace ventilation

Where possible and appropriate, open windows to ensure proper air circulation and reduce the spread of airborne particles.

Responding to an outbreak

If a Norovirus outbreak occurs in your workplace, timely intervention is crucial to prevent further spread:

  • Send symptomatic employees home immediately and advise them to stay home for at least 48 hours after symptoms stop.
  • Deep clean and disinfect throughout.
  • Help prevent reinfection by increasing the frequency and intensity of cleaning, especially in high-contact areas.

How ServiceMaster Clean can help you respond to a Norovirus outbreak

We provide infection control cleaning to eradicate Norovirus and help maintain a safe and hygienic environment.

For a deep clean and sanitisation of your workplace, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business today.

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Beat the bugs: Infection Control Spotlight

It’s that time of year when bugs are rampant, and sickness is all around.

While it’s impossible to eradicate all germs from the workplace, a deep cleaning and sanitisation service from professionals can help protect your employees and visitors.

At ServiceMaster Clean, our commercial teams can offer deep cleaning services, including sanitisation and disinfection, which creates a more hygienic environment and significantly reduces health risks.

In this blog post, the team at ServiceMaster Clean in Devon spotlight their expert commercial cleaning that can help you with specialist treatments to control infections in the workplace.

Infection control cleaning

With our specialist infection control resources, we can deal with bacteria and viruses, including COVID-19, MRSA, E-Coli, C-Difficile and Salmonella, and infectious pathogens such as HIV, Hepatitis A, B and C and Tuberculosis.

Protecting our team from infections is vital, so all our technicians are trained and experienced and wear the appropriate personal protective equipment (PPE).

We also use specialist equipment and certified products to thoroughly clean and disinfect.

During an infection control clean, we carry out the following:

  • Hard floor cleaning: Using specialised, high-grade equipment, we professionally deep clean the floor surface, removing grease and grime and killing bacteria.
  • Carpet and upholstery cleaning: Our hot water extraction system removes deep-set dirt and pathogens from carpets, rugs and upholstery.
  • Fogging: For thorough disinfection, we apply fogging or Ozone treatment, in which very fine droplets of disinfectant are sprayed throughout to kill microorganisms. This process is very effective at treating microbes in hard-to-reach areas.

Following the infection control cleaning, we’ll also provide a Sanitisation Certificate to provide proof and peace of mind that the area has been professionally sanitised.

Need a top-up with one-off specialist commercial cleaning?

If you’re in the Devon and Torbay area and would benefit from a deep clean and sanitisation of your workplace, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business to see how we can help you today.

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Case study: Clay tiled floor restoration at Torre Abbey

How ServiceMaster Clean Devon helped Torre Abbey make their 200-year-old clay-tiled floor shine again.

Torre Abbey is Torbay’s most historic building, an ancient scheduled monument dating back to 1196 set within 18 acres of garden and parkland.

It’s a multi-award-winning visitor attraction housing an impressive art collection boasting over 600 incredible works of art.

The abbey recently approached the team at ServiceMaster Clean Devon for their expert services.

This case study delves into how the team helped the abbey maintain its clay-tiled floor.

Situation

The clay-tiled floor in the Spanish Barn had become dull and difficult for the Abbey to maintain.

While they wanted this area to be a focal point for visitors, despite regular sweeping and mopping, it wasn’t what they hoped it would be.

This clay-tiled floor is laid on earth and is over 200 years old, so a specialist and sensitive approach was required to ensure the floor could shine.

The ServiceMaster Clean Solution

The team at ServiceMaster Clean Devon made several visits over a week to complete the floor cleaning and restoration, staggering the process to allow plenty of drying time between cleaning and sealing as the earth foundation has a high moisture content.

They began by cleaning the floor with a highly alkaline solution to remove all ingrained dirt and mud.

This meant the dirt was then extracted, along with all traces of chemicals, with the team’s high-power steam extraction units.

Our expert technicians then cleaned the floor in sections to ensure they didn’t miss any areas and that the entire floor was machine scrubbed.

 

After leaving the floor to dry for several days, the team returned to apply two coats of stone sealer.

The sealer chosen for the job is designed for floors with no damp-proof membrane.

It allows the floor to breathe so moisture evaporates through the tiles – essential for flooring of this construction and age.

The first coat was heavily applied and allowed to saturate into the tile.

Any excess was then buffed after 20 minutes.

Once the first coat had been allowed to dry for several hours, a second coat was applied and left to dry to a topical film-forming coating (a transparent film).

The final coat dried to a satin sheen, enhancing the floor’s natural colours without any high gloss effect.

Outcome

As a result of the team’s hard work, the natural beauty of the tiled floor has been restored, making it a focal point of the historic building.

Not only that, but the new protective coating will ease maintenance for the abbey’s caretakers and help protect it from daily footfall.

Need expert floor cleaning services?

If you’re in Devon, Torbay and the surrounding areas, and need specialist floor cleaning or disaster restoration services, contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Or nationwide, find your nearest ServiceMaster Clean business to receive a free, no-obligation quotation on our services or book online today.