Case Study: Restoring the Beauty of Two Vintage Rugs
This case study from ServiceMaster Clean Leicester showcases our outstanding cleaning standards for vintage rugs.
A customer requested the cleaning of two vintage rugs and their anti-slip mats, which had gathered significant dirt over time.
Understanding the delicate nature of vintage rugs, our skilled team carefully planned the cleaning process. We assessed the condition of each rug, noting areas of concern, such as stains and wear. Our gentle cleaning method removes embedded dirt while preserving the fabrics, restoring the rugs’ original beauty.
What We Did
We confirmed your booking by email. The email includes the date and time of your appointment, as well as the services you selected. It also has pictures of the technician and the van’s registration number for your peace of mind.
On the scheduled day, our technician arrived on time, fully equipped to collect the rugs and mats. Back at our workshop, we inspected each carpet to identify the fibres, enabling us to select the right cleaning products and methods.
We also checked for stains, pulls, and any damage, and then informed the customer about our findings. After that, we vacuumed the rugs to remove any loose dirt before proceeding with the deep cleaning.
Using specialised equipment and gentle cleaning products, we carefully restored each rug and mat.
After drying the rugs, we wrapped them for delivery and emailed the customer to schedule a return time.
The Result
The rugs looked fresh and bright again. The colours stood out, and the fibres felt clean and soft. The customer was thrilled with the transformation and the smooth service from start to finish.
When that was completed, we re-inspected the rug to ensure all stains were removed and gave some aftercare advice to the customer, who then left us this lovely five-star review on Google:
“Jennie organise 2 vintage rugs to be taken away for cleaning by Andy, and they were promptly delivered back the following week. Great job thanks!”
If you need a professional rug clean, book a no-obligation quotation by calling the ServiceMaster Clean Leicester team on 0800 021 3112 or emailing branches@servicemaster.co.uk.
Or, nationwide, find your nearest ServiceMaster Clean business or book online today.
