A rug can change the whole feel of a room.

It can make a hallway feel warmer, a living room feel finished, or a family space feel more like home. But rugs also take on a lot. Muddy shoes, pet accidents, food spills, dust, odours and everyday foot traffic can leave even the most loved rug looking flat, tired and worn.

That’s where Rug Spa Newcastle & Gateshead by ServiceMaster Clean comes in. Each rug is assessed, cleaned, refreshed, dried, groomed and checked with care, helping it look and feel its best again — and as the only dedicated rug cleaning facility in the North East.

Based at Team Valley in Gateshead, Rug Spa provides specialist rug cleaning services across Newcastle, Gateshead, Sunderland, North Tyneside, South Tyneside and Northumberland.

Rug Cleaning Specialists — Newcastle, Gateshead & Northumberland

Not every rug can be cleaned in the same way. A wool rug needs different care from a synthetic rug. A silk rug needs careful handling. Persian rugs, oriental rugs, modern rugs and family favourites all have different fibres, dyes and finishes.

That’s why Rug Spa starts with a professional assessment. The team checks the rug’s condition, construction and cleaning needs before choosing the most suitable treatment — a safer, more specialist option than a quick surface clean at home. The team is a WoolSafe Rug Care Specialist, so even delicate wool and natural-fibre rugs are in safe hands.

What happens during a professional rug clean

Rug Spa uses a detailed 10-step rug cleaning process designed to clean, refresh and protect each rug: pre-clean inspection, power vacuuming, dry soil removal, rug washing, stain treatment, rinsing, spin drying, controlled drying, grooming and a final inspection.

It’s this spa-style process that removes not just the dirt you can see, but the dry soil, allergens and odours that sit deep within the pile — leaving a rug that looks cleaner, feels fresher, and is genuinely ready to go back into the home, not just refreshed on the surface.

Help with stains, odours and pet accidents

Many customers in Newcastle and Gateshead get in touch because something specific has happened — a pet accident, a spilt drink, a stubborn odour, or a high-traffic rug that no longer looks like it used to.

Rug Spa offers specialist treatments including sanitisation, fringe detailing, odour removal, urine treatment and stain protection — especially helpful for busy family homes, pet owners, and anyone who’d rather care for a rug properly than replace it too soon. And if you’re ever not completely happy with the result, we’ll put it right — that’s the ServiceMaster Clean guarantee.

Rug cleaning made easy across the North East

Professional rug cleaning should feel easy to arrange.

Rug Spa is family-owned and operated, with trained technicians backed by ServiceMaster Clean’s long-standing experience. The team’s mission is straightforward: safe, professional, convenient rug cleaning for local homes.

Drop your rug off at the Team Valley workshop in Gateshead, or arrange collection and delivery across Tyne and Wear and Northumberland.

If you’re looking for professional rug cleaning in Newcastle, Gateshead or the wider North East, contact Rug Spa Newcastle & Gateshead by ServiceMaster Clean for a no-obligation quote. Call 0191 406 6577 or visit https://www.servicemasterclean.co.uk/rug-spa-newcastle-gateshead/