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What to look for when hiring a commercial floor cleaning company

The questions to ask yourself when hiring a commercial floor cleaning service. 

Hiring a commercial cleaning company will give you peace of mind that you provide a safe, clean environment for your employees and customers.

But with so many commercial cleaning companies available, choosing the right one can be challenging.

Here is a checklist of questions to help you know what to look for when hiring a commercial cleaning company for your business, from the experts at ServiceMaster Clean.


  1. What services do they offer?

Before hiring a commercial floor cleaning company, you need to ensure that they can meet your requirements.

Cleaning needs vary between floor types and businesses.

For example, hard floors will require an entirely different cleaning regime to carpet, and the requirements for a care home will differ from that of an office.

Therefore, you’ll need a cleaning company with the experience, skill and tools to handle your specific business environment.


  1. Do they provide trained staff?

If you’re inviting an external company to take care of your flooring, you’ll need assurance that they’ll take appropriate care and use the right equipment in the right places.

Find out what training the cleaning company provides to its crew and what background checks they use to vet their staff.


  1. What equipment and supplies do they use?

A professional floor cleaning company should provide all the equipment and products necessary to carry out their duties.

However, if your business has specific requirements that need special cleaning equipment or supplies, perhaps to meet disinfection or sanitisation procedures, check that they can provide those.


  1. Can they offer a flexible schedule?

Limit the potential disruption to your business or organisation with evening or weekend cleaning.

Or perhaps you would like to be able to call on your cleaning company for emergency or ad hoc cleaning in addition to your regular schedule.

The company you choose should be able to offer a schedule that fits your business needs.


  1. What is their reputation like?

One way to assess the quality of a commercial floor cleaning company is to look at its customer feedback.

Read their customer testimonials and online reviews and ask if they have case studies demonstrating their expertise and reliability.

Also, find out if they hold any relevant industry accreditations, as these can provide credible endorsement of their services.


  1. Do they have insurance?

Appropriate insurance is essential should an accident or mishap occur when they’re cleaning your workplace flooring. Only consider a commercial floor cleaning company that has public liability insurance.


Contact us

If you’re looking for a professional commercial floor cleaning company, please get in touch to see how we can help.

We’ve provided commercial floor cleaning for over 60 years, combining the latest cleaning techniques and equipment with highly-trained teams.

Find your nearest ServiceMaster Clean business to learn more.