Tag Archive for: cleaning technician

Christian Grispino from ServiceMaster Clean Kingston Upon Thames has become certified to clean wool carpets.

At ServiceMaster Clean, our staff work hard to constantly deliver the best quality cleaning service for your carpets and upholstery.

All of our businesses employ expert knowledge and top-of-the-range cleaning equipment to give you the satisfaction of a cleaner and more appealing home.

We also regularly innovate our services and ensure we work to the highest possible standard.

This is precisely what has been happening at ServiceMaster Clean Kingston Upon Thames as one of their technicians, Christian Grispino, has achieved certification from The Woolsafe Organisation, certifying him as a fibre care specialist.

Christian, who now boasts a slew of industry-recognised certifications, having previously attended courses at Jacaranda Carpets and Altec, now adds specialisation in wool fibre cleaning to his repertoire after participating in the specialist programme from Prochem, an industry-recognised training provider.

Cleaning wool carpets

Wool carpets have many benefits, but cleaning them can be tricky without the right expertise.

The products and methods you use to clean your carpet can do more harm than good.

This can include:

  • Damage to fibres
  • Loss of colour
  • Shrinkage in water

As a result, extreme caution should be exercised when cleaning wool carpets.

Trust the professionals

At ServiceMaster Clean Kingston Upon Thames, we take the training of our technicians very seriously to ensure that the quality and standard of service we deliver to our customers is always first class.

With over 60 years as leaders in the carpet cleaning industry, you can trust that you benefit from expertise and knowledge that ensures your carpets will be cared for and protected from damage.

The technical knowledge of our technicians like Christian means that even down to the most minute details, like the fibres of your carpet, we provide a service steeped in care and understanding.

Christian says he was “very pleased to have attended and passed his latest training course & qualified as a Woolsafe-approved fibre care specialist.”

Business owner Phillip Wingfield added:

“Christian has been with us now for about 18 months & is gaining experience and confidence in his role as one of our carpet & upholstery cleaning technicians. We are very proud of him.”

Need your wool carpets cleaning?

If you’re in Kingston and the surrounding areas and need your wool carpets cleaned, call Phil, Christian and the team on 0208 5467494 today.

Or nationwide, find your nearest ServiceMaster Clean business or book online in select locations.

We received a great little story from one of our franchises, ServiceMaster Clean Bournemouth and we had to share it!

In the early hours of Friday morning (21/02/20) at 1 am our technician Jake Fox received a call on the out of hours mobile when he answered it was an elderly lady who advised Jake she’d had a fall and was on the floor. She was staying with relatives, unable to wake them as she was downstairs and being as early as was they were fast asleep upstairs, she had accidentally called our on-call mobile number.

Jake reassured her by offering to call her an ambulance, at first, she was reluctant but then she changed her mind. Jake called the emergency services number and was advised that they were unassured of what time they’d be able to attend due to their high call volumes. Jake volunteered to go to the address where the lady was as he could not leave her knowing she was on the floor and in possible pain.

Jake attended the address and had to gently knock to wake the relatives of the lady to raise awareness when the relatives answered the door Jake advised they were so grateful and appreciative.

One of the lady’s relatives popped into the office on Tuesday and advised that she had dislocated her hip and had to have emergency hip surgery. The relative was very grateful and couldn’t thank Jake enough!