ServiceMaster Clean Dorset talks our online shop

We sat down with Sharon Taylor from ServiceMaster Clean Dorset to chat about her experience working with our new online shop.

At ServiceMaster Clean, evolution and development are part of our remit. We pride ourselves on always going above and beyond for all our customers and franchisees.

It’s a given that technology plays a big role in the cleaning industry, which is why we always strive to ensure that we are working with the latest and greatest equipment to provide the best possible service that we can.

At ServiceMaster Clean, we have been working tirelessly on brand-new technological developments to help improve the quality of life and care for our customers, including through our online shop.

Sharon Taylor from ServiceMaster Clean Dorset has been using the online shop since early 2020. We sat down with her recently to chat about her experience.

The benefits

Sharon began testing the e-commerce platform during the start of the COVID-19 pandemic. She says that the quietness of the initial lockdowns worked in her favour to give her the time and space to get acquainted with the systems.

“I thought, ‘It’s an ideal opportunity. It’s a bit quieter, I can give the training module to the lady that used to work in the office and she can train at home,’” she says. “And because we were that much quieter in the office, I could train in the office.

How it works

The shop allows customers from areas across the UK to quickly and easily book a range of services including:

New and existing customers in the current areas with the shop can schedule single-use bookings with our carpet and upholstery cleaning experts. Logging into the platform gives you have access to a diary, allowing you to schedule cleans for whatever days best suit you.

Sharon recognised early on that the platform is another way of shopping that suits the majority of customers.

“This is the way I would shop. You know, I come home after a long day and I think, ‘Oh, I’ve got to do such and such or I need a quote for this, or I need to book that I automatically look to go online.’”

Book now

With over 60 years as a leader in the cleaning industry, all of our ServiceMaster Clean technicians have the knowledge, equipment, and experience to ensure that you receive the best possible service, when and however you need it.

To benefit from quick and easy carpet, rug, floor, and upholstery cleaning, find your nearest ServiceMaster Clean business to find out more. Or book a clean through our shop today for exclusive offers and discounts, like 10% off when you buy online with ServiceMaster Clean Dorset.