How we’re keeping our customers and ourselves safe.
Due to the social distancing guidance, we’ve had to change how we operate slightly:
- During the clean we will respect Government 2 metre social distancing guidelines from the moment we knock on your front door
- Please stay in another room whilst we are cleaning. This isn’t us being rude, but we need your help to maintain social distancing
- We will no longer ask you to sign our paperwork, and instead of leaving our after-care information, we will now be sending this via email or text
- We kindly ask that you pay over the phone, BACS/bank transfer, card payments if possible. We would prefer not to take payment by cash or cheque at the current time but please let us know if you are not able to pay with the above options
- Whilst we love the tea and biscuits you usually offer, we will sadly decline them for now.
What are we doing? We are taking extra hygiene precautions which will include:
- Wearing additional PPE equipment such as disposable gloves & shoe covers which will be changed between every customer
- After every clean we are cleaning and sanitising all our equipment before bringing it into your home. Where possible we will leave our larger equipment outside
- We are washing and sanitising our hands more regularly, and will do so before and after each job
- We will be wiping down any surfaces we have touched with a disinfectant cleaner
If you are self-isolating or showing any symptoms of being unwell, please make us aware before we visit you.
It has never been more important for us to work together to keep our distance. We’re working hard to protect you and our colleagues – please help us to do so by following the guidelines in place.
Thank you for your co-operation during this difficult time.
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ServiceMaster Limited
ServiceMaster House
Tigers Road, Wigston
Leicester LE18 4WS
For further enquiries:
0800 021 3112
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