The ServiceMaster Clean Environmental Stewardship Principles

At ServiceMaster Clean, our environmental policy is based on the belief that no one operates in isolation. Everyone shares the same earth, and everything we do matters to those around us.

At ServiceMaster Clean, we put people first. The health, safety and welfare of our customers, employees, and the people of the communities we serve are paramount. That is why we take our commitment to environmental stewardship seriously and have developed specific principles to guide us in serving our customers.

At ServiceMaster Clean, we pledge to:

Consider health, safety, and environmental issues in our actions
We are committed to providing safe, effective, quality services through the use of proven methods and tested products. At ServiceMaster Clean, we will strive to be a leader in understanding the health, safety, and environmental effects of the products and methods we use—staying abreast of scientific research and trends in new product development.

Use and apply all products safely
Because we are in the business of helping people keep their, homes, workplaces, and surroundings vital and healthy, we seek to reduce the harmful effects of pests and disease on the environments we service.

While many of the products we use are available to consumers, our services are designed to provide maximum benefit with minimal environmental impact through careful, selective, professional application. We believe the key to providing a safe, high-quality service is employee training. Thus, at ServiceMaster Clean, the training and evaluation of our employees is ongoing.

Communicate openly and honestly
We will strive to foster an open, honest dialogue with our employees, customers, and the communities in which we operate. At ServiceMaster Clean, we will be responsive to questions and concerns, and work to improve public understanding about the benefits of the services we provide and the materials we use.

Ensure the safety and well-being of our employees
We will provide our employees the tools, training, and support they need to do their jobs safely, effectively, and efficiently. At ServiceMaster Clean, we will maintain a work environment where risks are understood and minimized and where adherence to safe work practices is expected and commended.

Minimize waste through reuse and recycling
We are committed to reuse and recycling as the best methods for minimizing waste (and will help our customers employ these practices also). When these methods are not practical, we will take the responsibility for assuring the safe disposal of wastes generated by our services.

Strive for "compliance plus"
We will comply with all applicable national, and local regulations. Moreover, at ServiceMaster Clean, we will seek to exceed these standards in a continuing effort to preserve and enhance our environment.

Include resource conservation in our daily operations
We recognize the limited nature of our natural resources. We will use energy efficiently and responsibly and practice prudence in our consumption of both renewable and non-renewable resources. We will strive to use sustainable energy sources whenever practical. At ServiceMaster Clean, we are committed to developing methods that promote the conservation of natural resources and improve the quality of our service.

Monitor our progress
Our Board of Directors will audit the effectiveness of and our compliance with the ServiceMaster Clean environmental stewardship principles.

Participate in public policy
We will encourage sound public policy by taking a leadership role in environmental, health, and safety issues. We will work with government, special interest, and industry groups to help create responsible laws, regulations, and standards for safeguarding the workplace, the community, and the environment.

Put commitment behind our words
We will commit human and financial resources to carrying out policies, procedures, and programs that enable us to meet our environmental stewardship responsibilities.

At ServiceMaster Clean, our most important commitment is to continuous improvement. We will always strive to do better by our customers, our employees, and our environment, because it matters to all of us.